Children’s play area – outdoor
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Reviews of Sunflower Guesthouse

3 out of 5
Sunflower Guesthouse
16 Ouhout Street, Vanderbijlpark, Gauteng

Reviews

5.8
Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 5 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 5 out of 18 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lungelo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst Experience
The worst experience, booked for 3 days including breakfast. The room was dirty and bathroom was filthy. First day no breakfast and when I asked lady at reception in the morning what time is breakfast she said they don't do breakfast. 2nd day they brought to the room soggy sandwiches with cheese and ham of which I did not eat. 3rd and last day no breakfast. The place is noisy and people smoke infront of their rooms next to yours all cigeratte comes in your room as well. The was dirty ad even had some hair on it
Stayed 3 nights in Oct 2023

6/10 Okay

Anna

Stayed 1 night in Feb 2022
Response from Pius on 11 Mar 2022
Thanks for your review. Will will do our best to continue to provide the best service to you our valued customer. Please call again.

2/10 Terrible

walter

Stayed 1 night in Feb 2022
Response from Pius on 11 Mar 2022
Thanks for your review. Will will do our best to continue to provide the best service to you our valued customer. Please call again.

8/10 Good

Lindiwe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good though signalnia a problem and there's no WI fi
Stayed 1 night in Aug 2021

6/10 Okay

Lindiwe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Blankets were not clean
Stayed 1 night in Jul 2021

10/10 Excellent

NL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Excellent Service
Stayed 1 night in Jul 2020

10/10 Excellent

PROF

Stayed 2 nights in Dec 2019

8/10 Good

Mduduzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Pius Oba on 11 Sept 2019
Thanks. Please call again.

4/10 Poor

Robin

Disliked: Cleanliness
Room for improvements.
There were booking issues. According the reception the payment was not received while the HOTEL.COM confirmation showed all details. After talking to the manager this was more or less solved. I paid R. 440.00 at HOTEL.COM, received a slip of R. 360.00. After 600 km and 10 hrs I don't need this nonsense. Sheets were not clean, parking is small. Location is good and easy to reach.The gentleman at the reception was friendly and helpful.
Stayed 1 night in May 2019
Response from Pius on 16 Jul 2019
Thanks for the feedback

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This is probably the worst establishment ever! Booked this place weeks ago - they took my payment immediately. Upon checking in (after a 5hr drive) i was told that they are full and not aware of my booking! No refund received no reception just a security guard on scene! Do yourself a favour and stay away!!
Stayed 1 night in Apr 2019
Response from Pius on 20 May 2019
Sorry to hear this. Have taken it up with the night security staff and the manager on duty. Complete booking money has been refunded and a coupon for one night free stay has been given to the guest for himself and family as compensation for the inconvenience.

6/10 Okay

Hazel

Liked: Property conditions & facilities
Disliked: Room comfort
Bed was so uncomfortable very hard hurt your back. For couple they must put set of towels not just one towel. Parking space problem. Cars comes and hoot at the gate early hours of the morning. They must have a notice at the gate telling people that no bookings at the place rather then people hooting at the gate and waking up everyone. People having party till late and making deafening noise midnight when you trying to sleep
Stayed 2 nights in Feb 2019
Response from Pius on 27 Feb 2019
So sorry to hear of this discomfort. We have implemented some of your suggestion as our commitment to quality and to make our valued customers enjoy their stay. Please call again. Thanks

6/10 Okay

Mandla

Liked: Cleanliness, room comfort
Disliked: Staff & service
My experience at Sunflower guesthouse
Our stay at Sunflower guesthouse was good but they need to improve a lot of things like room services,making sure that the clients are happy and some of the stuff was very rude. The electricity kept on tripping,we didn't have towels in our rooms, the tv had only 5 channels. Jeanette is the best, she is pregnant but she made sure that our stay was well and the wifi was bad, it was super slow had to use my own data.
Stayed 3 nights in Dec 2018
Response from Pius on 9 Jan 2019
Thanks for the feedback. We will address all of this. Kind Regards.

10/10 Excellent

Polello

The place was clean and hygienic. The views from the top floor are amazing
Stayed 1 night in Nov 2018
Response from Pius on 26 Nov 2018
Thanks for the feedback

10/10 Excellent

Palesa Mofokeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place where one could escape to.
My stay it was extremely outstanding, this is the best place one could escape to. I mean the service was on point and the staff it is much pleased to help you with anything you need. The place it is safe, the rooms are beautiful and clean.
Stayed 1 night in Oct 2018
Response from Pius on 22 Oct 2018
Thanks.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Pius on 10 Oct 2018
Thanks for your feedback. We will continue to improve our facility to remain top in class guesthouse.

2/10 Terrible

Mpho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
arnaque
Stayed 3 nights in Jul 2018
Response from Pius on 21 Aug 2018
We will contact guest to get clarity to the issue as we were not able to understanding what she was trying to say. Thanks to our valued customer.