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Reviews of Johannesburg Marriott Hotel Melrose Arch

4 out of 5
Johannesburg Marriott Hotel Melrose Arch
42 The High Street, Melrose Arch, Johannesburg, Gauteng

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 96 reviews" "
Rating 8 - Good. 21 out of 96 reviews" "
Rating 6 - Okay. 5 out of 96 reviews" "
Rating 4 - Poor. 3 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roniesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Daryl, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Xoxo
Stayed 2 nights in Apr 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 7 nights in Mar 2024

10/10 Excellent

Andres Gonzalez

Travelled with family
Liked: Amenities
Excellent service, beautiful hotel, safe área / location, great experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Venkataraman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Corliss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Azam

Stayed 1 night in Jan 2024

10/10 Excellent

Rachel

Stayed 4 nights in Dec 2023

6/10 Okay

Matthias

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

IRVING J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

K

Stayed 8 nights in Nov 2023

8/10 Good

Nikolaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Dylan

Stayed 5 nights in Oct 2023

10/10 Excellent

Tichafa

Stayed 3 nights in Oct 2023

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice 👍
New hotel within Melrose which offers easy access to local restaurants and coffee shops. The hotel is extremely nice, clean and offers a fantastic breakfast and great Gym facilities.
Stayed 2 nights in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Antonio, Oakland Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 3 nights in Aug 2023
Response from Grant Markram on 12 Sept 2023
Dear Antonio,Thank you so much for taking the to give us a review on Expedia, we truly appreciate all feedback from our valued guests.We will definitely share your feedback with the team.We look forward to welcoming you back to the Johannesburg Marriott Hotel Melrose Arch in the near future.May you have a great day further.Grant MarkramGuest Relations Manager

10/10 Excellent

John

Stayed 3 nights in Jul 2023
Response from Tyra on 24 Aug 2023
Dear John,It is a delight to see that you have enjoyed your stay with us. We look forward to having you with us in the foreseeable future.Warm Regards,

10/10 Excellent

Theodoor

Stayed 1 night in Jul 2023
Response from Tyra on 24 Aug 2023
Dear Theodoor,It is a delight to see that you have enjoyed your stay with us. Have a lovely day further!Warm Regards,

10/10 Excellent

Priti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and great ambiance.and safe place
Stayed 2 nights in Jun 2023
Response from Tyra on 24 Aug 2023
Dear Priti,Thank you for your positive comments regarding the service, ambiance and location of the hotel.We look forward to having you stay with us in the foreseeable future.Warm regards,

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Excellent location in the heart of Melrose Arch with access to loads of restaurants, coffee shops and stores. Friendly personnel who go out of their way to make you feel at home. Soft comfy beds and spacious clean rooms. What more could you ask for, for a short family getaway?
Stayed 3 nights in Jun 2023
Response from Tyra on 24 Aug 2023
Dear Georgina,We are truly delighted to see that your stay with us was a wonderful one. We hope to be the chosen hotel for your next family getaway.Have a wonderful day and we hope to see you soon.Warm regards,

10/10 Excellent

Anuj

Stayed 6 nights in Apr 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My son and I thoroughly enjoyed our stay at the Melrose Arch Marriott. It's centrally located which afforded us the opportunity to walk to several shops and restaurants. My only issue with our hotel stay was with room service. When we would receive our meal from room service it was usually cold. I had to make sure to mention to please make sure I food was hot upon delivery. I was so annoyed one morning that I just sent my food back and started dining out for breakfast.

10/10 Excellent

Benjamin, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel. Attractive decor, good breakfast and wonderful staff.
Stayed 2 nights in May 2023

10/10 Excellent

Enjoy

Stayed 1 night in May 2023

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The People were great
Stayed 8 nights in Apr 2023

10/10 Excellent

Stephen

Stayed 4 nights in Apr 2023

10/10 Excellent

Heinz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Excellent hotel in a great area. Only spent one night before traveling back home following our (family of 4) South African safari trip. Everything at the hotel was top notch. Safe location to walk around with plenty restaurant options just a short walk away. All of the staff we encountered were extremely welcoming. Would definitely stay at the Marriott Melrose Arch when visiting again!
Stayed 1 night in Apr 2023

10/10 Excellent

Clara

Stayed 1 night in Apr 2023

4/10 Poor

Farren

Stayed 5 nights in Mar 2023

10/10 Excellent

s

Stayed 2 nights in Mar 2023

10/10 Excellent

Liora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great service, clean, new and comfortable. Great experience.
Stayed 7 nights in Jan 2023

8/10 Good

Elisabeth

Stayed 3 nights in Jan 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new, modern and clean hotel.

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, great location. Recommend

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness
The room keys didn't work after a couple of uses. The staff could change money at the front desk and the room cost was high. The claim to be 5 Star but are just 3.5-4

10/10 Excellent

Shelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great hotel - the staff is friendly and the location is perfect!
Stayed 2 nights in Dec 2022

10/10 Excellent

Edana

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Mazher

Stayed 6 nights in Dec 2022

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding NEW hotel, clean, spacious, modern and stylish. very friendly efficient staff. brilliant spacious modern gym and wonderful 15-meter outdoor pool. Brilliant location. worth every cent spent.

2/10 Terrible

Mr Price

Stayed 1 night in Nov 2022

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good position
Stayed 4 nights in Nov 2022

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

John

Stayed 1 night in Oct 2022

10/10 Excellent

John

Stayed 1 night in Oct 2022

10/10 Excellent

Shino

Stayed 5 nights in Sep 2022