Outdoor pool, pool umbrellas, pool loungers
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Reviews of Emerald Resort & Casino

4 out of 5
Emerald Resort & Casino
777 Frikkie Meyer Boulevard, Vanderbijlpark, Gauteng

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 194 reviews" "
Rating 8 - Good. 64 out of 194 reviews" "
Rating 6 - Okay. 32 out of 194 reviews" "
Rating 4 - Poor. 12 out of 194 reviews" "
Rating 2 - Terrible. 9 out of 194 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Thrishen

Liked: Cleanliness, staff & service, room comfort
Loads of potential
I would say the hotel is satisfactory and in definite need of an upgrade. The bedding and bed were awesome but the walls, decor, furniture all need updating. The aircon is loud and noisy and the hotel should perhaps in solar etc. as the aircon does not work when there is load shedding. A lot of the TV channels did not have sound, and the shower door did not close. I think for the price you pay, you can expect more. Thanks
Stayed 1 night in Feb 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience 10/10
The staff were really Helpful especially Kele who assisted me in switching rooms. It’s rare to have get service of such a high standard these days. Staff are highly professional and very friendly ensuring a pleasant experience all round. 10/10 I would definitely recommend staying at emerald hotel
Stayed 1 night in Feb 2024

6/10 Okay

Chandra

Travelled with group
Liked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Portia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was an amazing experience.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

ALEXIA

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
What a wonderful experience! Would highly recommend. Staff at the Hotel were amazingly friendly and professional. From Reception to room service to breakfast staff just outstanding!! The Auqua Dome was VERY disappointing. The staff open when they want to. Literally an hour after the board signs says and online times. The only slide is not always open as the life guard wants to chat to his friends so closes and opens at random. If you ask him to use the slide he will tell you in 20 minutes.
Stayed 1 night in Jan 2024

6/10 Okay

Keagan

Stayed 2 nights in Jan 2024

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tumelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Pumza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pl
It was the best my kids loved everything
Stayed 6 nights in Dec 2023

2/10 Terrible

Shane

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Nommie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Hendrik

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

bernerd

Stayed 2 nights in Nov 2023

6/10 Okay

Major

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Reconnect with nature
I understand that those are old designed chalets, but they need to be kept in good condition. The interior infrastructure seem to be dilapidated and not taken care of. The sheets are clean but not up to the standard I had expected for such a place. Be that as it may, I enjoyed my stay and it allowed me to reconnect with the nature.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Raeesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Emerald Resort Units need a few more basic items
The accommodation should atleast cater for a place to hang wet washing since the Aquadome is one of the main features Also just basic items in the unit, there is no broom or mop so after housekeeping cleans if the place gets dirty, you dont have anything to clean up with. Water from shower comes out right till the kitchen floor and nothing available to mop it
Stayed 4 nights in Sep 2023

10/10 Excellent

Mariette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Stayed 2 nights in Sep 2023

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Disgusting state of the Chalet's in the resort.
The Chalet was in a poor state. The lounge furniture was dirty, kitchen cabinets broken, curtains were torn on the rails. Overall state was that of a building that the owner was neglected. Cant believe they expect someone to pay and stay in a Chalet!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Mohammed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

mark jansen van vuren

Business traveller
Liked: Staff & service
Renovation
The room was clean, but its been used to the extent that it need renovation
Stayed 1 night in Aug 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Masiza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fahi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Thigalasen

Stayed 2 nights in Apr 2023

10/10 Excellent

Koketso

Stayed 1 night in Apr 2023

8/10 Good

Linda

Stayed 1 night in Apr 2023

10/10 Excellent

Delinah

Stayed 1 night in Apr 2023

8/10 Good

rionna

Stayed 4 nights in Mar 2023

10/10 Excellent

Danie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Johnny

Stayed 1 night in Mar 2023

10/10 Excellent

Adrineth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is beautiful. I liked the welcoming and how they called to check if everything is fine
Stayed 1 night in Mar 2023

10/10 Excellent

Adrineth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
The place waz clean and relaxing. Rooms spacious. There were ample plates etc,which was impressive. The stove worked well. Staff was welcoming and there was a shop on site
Stayed 1 night in Mar 2023

10/10 Excellent

Malesela Solomon

Stayed 1 night in Mar 2023

8/10 Good

Zhuyu

Stayed 1 night in Feb 2023

10/10 Excellent

Praise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emarald delicious brekky
I really enjoyed the breakfast that we were served, its honestly the one main thing that stood out for me.
Stayed 6 nights in Dec 2022

6/10 Okay

P

Stayed 1 night in Apr 2022

10/10 Excellent

Mpho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
We really enjoyed to be at Emerald . Staff was friendly and very helpful
Stayed 2 nights in Mar 2022

8/10 Good

Andries

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good accommodation
The stay was good and the accommodation good, but it took 50 minutes to check in even though only a few people were in front of us in the line.
Stayed 1 night in Mar 2022

8/10 Good

Ursula

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

mc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
The rooms are clean and spacious and the reception guy was so amazing and helpful
Stayed 1 night in Feb 2022

10/10 Excellent

Pheteni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service ever.
It was so clean, neat and the towels were so clean and fresh.
Stayed 2 nights in Jan 2022

10/10 Excellent

Tshepo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Johannes Albertus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021