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ANEW Hotel Hatfield Pretoria

4.0 star property
Spa treatments and rooftop views create a peaceful retreat in Pretoria, where travelers can rejuvenate with aromatherapy or enjoy city panoramas

Choose dates to view prices

ANEW Hotel Hatfield Pretoria, in the city's heart, offers a quiet escape with spa services like aromatherapy and reflexology. Relax on the rooftop terrace, stay productive with the business center, and enjoy free in-room WiFi and attentive staff for a comfortable stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is ₹5,933
₹6,933 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 200 per stay
  • Breakage deposit: ZAR 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately ZAR 280 to 280 per person
  • Airport shuttle fee: ZAR 450 per person (one-way)
  • Airport shuttle fee per child: ZAR 450 (one-way)
  • Self-parking fee: ZAR 40 per day
  • Late check-in fee for check-in between midnight and 11:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Is ANEW Hotel Hatfield Pretoria pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ANEW Hotel Hatfield Pretoria?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at ANEW Hotel Hatfield Pretoria on 31 May 2026 start from ₹5,933, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ANEW Hotel Hatfield Pretoria?

Extended parking is free at this property.

What time is check-in at ANEW Hotel Hatfield Pretoria?

Check-in start time: 2 PM; check-in end time: 11 PM. Late check-in is available from midnight to 11:00 AM for a fee.

What time is check-out at ANEW Hotel Hatfield Pretoria?

Checkout is at 10:00 AM.

Does ANEW Hotel Hatfield Pretoria provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 450 per person applies.

Where is ANEW Hotel Hatfield Pretoria located?

Located in Hatfield, this hotel is within a 5-minute walk of University of Pretoria and Hatfield Plaza. Canadian High Commission and Embassy of Sweden are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

7.4

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 88 reviews
Rating 8 - Good. 36 out of 88 reviews
Rating 6 - Okay. 13 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 4 out of 88 reviews

Reviews

Verified

8/10 Good

Matshediso Sue

Great food
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable room with friendly staff
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Glen

Liked: Amenities, property conditions & facilities
No problem with this property. Very quiet staff extremely polite. Room newly renovated good craftsmanship. Breakfast was okay not the big American style.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Angeline

Disliked: Cleanliness, staff & service
No to happy with service and room
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Saleh

Disliked: Staff & service
The location is good, with shops close to the hotel, and there is a small mall and a park nearby. The cleanliness is good, but there was an issue with a blocked water drain in the shower. The check-in was delayed; it was supposed to be at 2 PM, but I was asked to wait and I waited for about two hours. In the end, I was informed that the room was ready, but there were no towels or pillow covers in the room, and they said they would be prepared once the laundry arrived at the hotel.
Stayed 6 nights in Jun 2025
Verified

4/10 Poor

Gareth

Liked: Staff & service
Disliked: Room comfort

Below par

Very disappointing, mainly sleep quality was terrible as in the courtyard the guards were talking very loudly (taken a video if you want to see it) from about 4am, booked breakfast at R250pp and there was no buffet, got a piece of paper and a pen to select what we wanted, way below average meal with zero effort. Staff were friendly however and even though we had no towels or cups for coffee in the room they quickly rectified that.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, property conditions & facilities
Great place, centrally located, clean.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leka stay

Very nice stay..
Stayed 1 night in Oct 2022
Verified

8/10 Good

IRENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel total appotpriate for our needs. Very close the Gautrain Hatfiled station, and really easy to get to our client. Modern, clean and great service.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Lombe

Liked: Cleanliness, amenities, property conditions & facilities
Very good and clear
Stayed 1 night in May 2025
Verified

2/10 Terrible

Mohmad

Disliked: Cleanliness, property conditions & facilities, room comfort
booking were confirmed but no room available
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom tudo , pessoal da decepação , do café da manhã , todos simpáticos e atenciosos , limpeza Exelente , hotel muito confortável e localização excelente , ao lado do shopping Mandela , ao lado da estação trem Sandton , nota 10. Aprovado 👏👏
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Lynette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and loud
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good fir business

Good place for business in Hatfield
Stayed 1 night in May 2021
Verified

8/10 Good

Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing place. Neat and tidy
Stayed 4 nights in Feb 2021
Verified

8/10 Good

STUART

Liked: Staff & service

CENTRAL HATFIELD HOTEL HAS POTENTIAL TO BE GOOD.

It was a pleasant yet average stay. Staff was ok service vice wise, though there seemed to be a shortage of staff as they looked a little overwhelmed in certain areas. The location is good, room size and facilities are all great. There could be better upkeep of facilities and general cleanliness is slightly below acceptable.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very warm environment
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly comfortable

They stay was very comfortable and the staff were very friendly. The room were very clean and the bedding extremely comfortable. We were in a room without a view of the city but if you are on business trip, the location of the hotel is extremely convenient.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and charming. Lovely ambience, the scent in the space through the public areas is nice)
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Hatfield, walking distance to UP. Hotel is good, nothing too fancy but clean, friendly staff etc.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Nompumelelo

Liked: Cleanliness, staff & service

Not bad

They didn't say swimming pool is not working my children really wanted it also me. But they were very helpful
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel with a good location, only hiccup was waiting 30 mins for reception to find my booking made on hotels.com
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, room comfort
Myself and three colleagues (university professors) along with my sister and son entered the lobby of Fortis Manor Protea. The disposition on the onset was not inviting nor welcoming after a long travel day. We prepaid our room reservation. I approached the reception desk and presented the Travelocity confirmation and prepaid documentation only to be told that there were no rooms available and that I needed to show proof of payment. Samantha in a rude tone told us to step away from the front desk as to avoid us and to avoid the issues of no room. We did step away for 20 minutes I started calling Travelocity. I walked again to the front desk and called for a supervisor. Although I gave the documentation to Samantha, I had to call Travelocity on my cell phone so the Travelocity agent could dialogue with her and confirmed that I paid the room. At that point, she stated, “okay I have a room for you.” My three colleagues had a worst experience. They did not get a room. The hotel did not get them another room at another hotel. Transportation was not provided to transfer them to another location. We recommend that the hotel staff do the following (1) Greet the guest positively and professionally (2) Provide transportation to area hotels; (4) Utilize hotel phone for calls to Travelocity rather than the prepaid guest cell phone (5) have alternative accommodations when sold out.
Stayed 1 night in Jul 2018