Search Chalets in Jiangnan

"excellent if arriving late in the evening"

"La ubicación está inmejorable,, pero no tienen personal que hable inglés completamente, siempre hay más de algún problema. Esta vez fue con la lavandería. El hotel necesita un poco de renovación ya que está un poco gastado. Pero me volvería a quedar allí siempre."

"Very nice staff at the front door. Every front door staff helped me to get on and off with my bag and stroller from taxi. This was very helpful since i have a 2 year old girl with me. My appreciation to these front door staff."

"In our experience, everything about this hotel was excellent. Every staff member we interacted with provided great service, usually go over and above what we expected. "

"Very good"

"Good location, very closed to west lake, concierge very helpful, friendly and knowledgeable. "

"I booked the hotel because there is a roof top terrace to see the West Lake. But in fact, the roof top terrace is closed all the time. I was disappointed. But the staff was nice. The room is a bit outdated but clean. "

"At a very good location and everything within a walking distance"

"Clean room and great breakfast"