Search Hotels with Swimming Pool in Jesmond Dene

"The staff was great, the rooms were fine but the noise from the freeway and street was awful. The staff helped us cancel the rest of the stay and helped in getting us a refund."

"I was driving an EV and I could not get a charging station to work. The front desk said valet is free and they will charge it for you! That was excellent until I got to the valet and they require a players club card. I had to go in and get one. Not a huge deal but took about 45 minutes to get up to my room. Very nice and relaxing resort. I would definitely recommend. "

"Great hotel"

"We came to stay one night with a child. The bathtub was peeling and in such poor condition that it was honestly scary to even take a shower, so we decided to skip it. The floor was sticky, which made it seem like it’s cleaned very rarely. I understand that the hotel is older and budget-friendly, but having properly cleaned floors is a basic expectation I contacted the staff several times about the noise coming from the room above us, it continued throughout the evening and even at night. I asked if they could possibly ask them to be a bit quieter, but no one ever responded. The description also mentions a snack bar, but keep in mind that it’s just a couple of vending machines ."

"Very kind staff. Beds were comfortable and the breakfast was great. Room was a bit dusty and some trash was left under the bathroom. The trash can in the room was extremely tiny and with no trash chute on the floor, you are forced to go to the lobby each time to throw away your larger trash (take out boxes and such). The bathroom door is a very heavy sliding door, be ready for an arm workout. Elevators take long and sometimes one won't work when pressed. Windows hardly open. Good blackout curtain with a light curtain infront. Wifi was easy to join to and had no issues connecting to the smart tv. Ice maker on the floor worked well. The only microwave they have is in the lobby and is actually the worst thing ever. It is very tiny and even on the highest power setting expect to add an additional 2 minutes to the cook time (no I am not joking, that microwave is awful). "

"Enjoyed my stay at this hotel. Staff are friendly and polite. Hotel was clean and welcoming. Enjoyed using the gym and the fact that the gym was 24 hours a day. No complaints "

"I was very happy with my stay. The staff was very friendly, the food was delicious, and everything was accessible. The pool and jacuzzi were clean. I would definitely stay here again."

"We spend excellent time. Good place and very good staff. Thank you! "

"A/C didn't work, but was repaired promptly. Fridge was set low and took nearly all day to cool. Did not find out Other than that, room was great and so was the hospitality. "