Deluxe Room | Minibar, soundproofing, free WiFi, bed sheets
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Reviews of Yesilyurt Residence

Yesilyurt Residence
Basin Sitesi Mahallesi, 177/7 Sokak No 4, Karabaglar, Izmir

Reviews

7.2

Good

Rating 10 - Excellent. 34 out of 103 reviews" "
Rating 8 - Good. 25 out of 103 reviews" "
Rating 6 - Okay. 23 out of 103 reviews" "
Rating 4 - Poor. 7 out of 103 reviews" "
Rating 2 - Terrible. 14 out of 103 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

susmitha

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
We needed a room last minute. The receptionist was a nice person. He tried to speak English and explain to us. The property needs some renovation. We had a big room with 4 twin beds. Rooms need some better cleaning it smelled weird and bathroom was most dirty. It is a budget stay but need to be cleaner than a hostel.
Stayed 1 night in Apr 2024

6/10 Okay

Karim

Travelled with family
Liked: Staff & service
Ok for quick stay
Was a quick one for just 1 night, we had a family room for 4 persons, which has 2 internal rooms and bathroom. we found only one of the rooms with AC, so when we asked them they provided a fan for the other one.
Stayed 1 night in Aug 2023
Response from ISMAIL on 19 Oct 2023
TESEKKUR EDERIZ

2/10 Terrible

Bilquis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were given room # 404 on 4th. Floor and the elevator goes up to 3 rd. Floor only. The bathroom was smelling very badly all the time and nothing in the bathroom was in usable condition. Needs full replacement. There were ants in the bathroom and spiders in the room. The mattress spring was coming out and the whole mattress was sinking. One door of the closet was unable to close due to the refrigerator inside the closet. The breakfast was same every day and poor dining area. Dogs were allowed in the dining area too. The owner was nice but the building needs lot of maintenance.
Stayed 4 nights in Jul 2023
Response from Dr.Tufan Şadiment. on 3 Aug 2023
Hi we apply pesticide to whole building every month. You are the first guest who is complaining about insects. This is whole lie. Which such a guest i have never ever seen in my life. You are not giving keys to cleaning you such a person that i can't believe. We were helping you about everything and look at this huge lie. And you were talking about islamic culture about 2 hours. I'm sorry for my other guests that i accept such a person in this building.

10/10 Excellent

Arriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is family operated and own. Extremely hospitable and kind. I felt very welcomed and taken care of. This is a great option if you are on a budget. I will be coming back!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, recommended
Stayed 2 nights in Mar 2022

8/10 Good

Ecem

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 11 nights in Feb 2022

8/10 Good

Mokhtar

Business traveller
Liked: Cleanliness, staff & service, amenities
It was good, the staff was friendly, the only thing that bothered me is they called me while I was on the way and told me if I don't get before 21:00 they will cancel my reservation, even tho I told them I'm on my way and I ll be there, all of that because I chose to pay there and not prepaid by card.
Stayed 1 night in Nov 2021
Response from Yeşilyurt Residence Hotel on 24 Nov 2021
Hi We are happy that you enjoy your stay.Sorry for missunderstanding. we didn't tell you that we cancel your reservation. Your reservation wasn't with credit card. Thats why we had to ask about your payment method. We only ask about your payment method. non of our reservation officer can tell you about cancellation. Thank you for understanding. regards.

8/10 Good

Kazem

Stayed 2 nights in Nov 2021

8/10 Good

Kazem

Stayed 1 night in Nov 2021

4/10 Poor

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

6/10 Okay

Faig

Business traveller, Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

6/10 Okay

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Very hard to find. We spent one hour driving around following the navigation system directions. Rooms are very basic with no furniture, no TV. Property priced accordingly. Will deserve no more than 1 star.
Stayed 1 night in Jul 2019

8/10 Good

Imad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It was close to where my meeting was, so location was good. Staff was very helpful
Stayed 1 night in Feb 2019

6/10 Okay

Serhat Oguz

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Utku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ceren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Salih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Mehmet

Disliked: Cleanliness, staff & service, room comfort
Niet voor de vakantie
Dit is meer een hotel voor de mensen die voor het ziekenhuis bezoeken dus niet geschikt voor de lange verblijf in Izmir.
Stayed 1 night in Dec 2023

10/10 Excellent

loubn

Stayed 3 nights in Dec 2023

2/10 Terrible

ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salaş bir otel odalarında yatak başı ve komidin yok lambaları patlak ve oda karanlık tuvaletin lağım kokusu odayı sarıyor kokudan uyuyamadik kahvaltı saat 8 de başlıyormuş biz yedide başladığını düşünerek uçak biletleri almıştık o yüzden kahvaltıya girmedik odada çay yada kahve imkanı yoktu sadece bir ketil koymuşlar su bile yoktu şu ana kadar konakladigimiz en kötü oteldi
Stayed 1 night in Dec 2023

6/10 Okay

Nian

Stayed 1 night in Nov 2023
Response from İSMAİL on 20 Nov 2023
TEŞEKÜRLER

2/10 Terrible

Hamdullah

Stayed 1 night in Oct 2023
Response from ISMAIL on 5 Nov 2023
teşekür ederiz

10/10 Excellent

cengiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ISMAIL on 19 Oct 2023
TEŞEKKÜRLER

6/10 Okay

YALIN

Stayed 2 nights in Sep 2023
Response from İSMAİL on 19 Oct 2023
TESEKKUR EDERIZ...

10/10 Excellent

Enrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from ISMAIL on 19 Oct 2023
TESEKKUR EDERIZ

2/10 Terrible

Münevver Pinar

Disliked: Amenities
Das Hotel ist heruntergekommen das Badezimmer elin Drama.Dreckig und verschimmelt.Die Bettwäsche total übersättigt mit Flecken.Der Aufzug geht nur bis zur 3.Etage
Stayed 3 nights in Aug 2023

6/10 Okay

Emre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
İdare eder
Oda temizdi, yatak rahattı, personel güler yüzlü ve yardımsever idi. Ancak kusurlar da az değildi: Otele varmadan 10 dakika önce telefon ederek arabayla geldiğimi, otopark konusunda yardım beklediğimi belirttim. Telefondaki bey sorun olmayacağını, otele vardığımda aracımı asansörle otoparka indirmek konusunda yardımcı olunacağını söyledi. Otele vardığımda garaj kapısının önüne bir araç park etmişti, sokakta biraz sıkıntılı bir yere uğraşarak ve trafiği bir süre engelleyerek zar zor park ettim. Akşam arabayla çıkacağım için şimdilik orada kalmasının daha iyi olduğunu, gece döndüğümde otoparka alacaklarını söylediler. Gece otoparkın önünde yine bir araç vardı; daha önce park ettiğim zor yer uygun olduğundan yine oraya park ettim. Otel, apartmandan dönüştürülmüş. Asansör üçüncü kata kadar çıkıyor, buradan 406 numaralı odama bir kat merdiven daha çıkmam gerekiyordu. Oda temizdi ama durumu pek iyi değildi. Anahtar çok uyduruktu, içeride değerli eşya bırakıp çıkamazsınız. Havlu, çarşaf, şampuan, vücut sabunu, hepsi güzeldi. Odanın giriş bölümündeki ışık yanmıyordu. Banyodaki havlu ve tuvalet kağıdı asma çengelleri kırıktı; uzun zaman önce kırılmış ve yapılmamış gibi duruyordu. Banyoda mide kaldırıcı bir (lağım?) koku vardı. Kahvaltı fiks tabağı basit ama yeterliydi; esmer ekmek seçeneği yoktu. Yüksek beklentiniz yoksa, idare eder bir otel.
Stayed 1 night in Aug 2023
Response from ISMAIL on 19 Oct 2023
TESEKKUR EDERIZ.

8/10 Good

Metin

Stayed 1 night in Jul 2023

6/10 Okay

Mecit

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Idare eder
En kötü yanı, en Lüks büyük odayı aldım ama hiç uyuyamadık çünkü normal odayı karanliklaştiran Perde yoktu, beyaz bildiğimiz güneşlik vardı, oda hep aydınlıktı. Geri kalanlar bu fiyata iyiydi.
Stayed 1 night in May 2023

8/10 Good

Ezio

Travelled with group
Liked: Cleanliness, staff & service
Gentili disponibili parcheggio sotterraneo gratuito
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

tuncay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzel İzmirde merkezde
Özellikle resepsiyondaki beyefendiler açıklayıcı bilgilerlede yardımcı oldular, diğer çalışanlarda dahil nazik insanlar. İzmirin merkezinde heryere ulaşımı kolay bir bölgede. Teşekkürler ederim
Stayed 1 night in Apr 2023

10/10 Excellent

Ferdi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Rossin

Stayed 1 night in Apr 2023

6/10 Okay

Önder Can

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Ferdi

Stayed 2 nights in Feb 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
apartamento muy bueno,, grande comodo.... camas muy buenas
Stayed 2 nights in Aug 2022

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Bayram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Bu fiyata gayet iyi
Ödenen fiyata göre gayet iyi. Nevresim, havlu vb. biraz eski ama temizdi. Banyo tuvalet yeterince temizdi. Kahvaltı basit ama doyurucu Gece geç vakit gürültü sorunu var.
Stayed 1 night in Feb 2022

8/10 Good

Hüseyin

Business traveller
Liked: Cleanliness, staff & service
Ein schönes kleines Hotel für wenig Geld.
Stayed 2 nights in Jan 2022

10/10 Excellent

Berkay

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

6/10 Okay

Yavuz alp

Liked: Staff & service
Disliked: Cleanliness
Resepsiyonist yardımcı olmaya çalışan iyi birisi Ancak çarşaflar kirli ve lekeliydi. Her zaman değiştirmiyorlar sanırım.
Stayed 1 night in Dec 2021
Response from Yeşilyurt Residence Hotel on 26 Dec 2021
Merhabalar Yavuz bey temizliğe azami özen gösteriyoruz. Çarşaflar düzenli olarak hergün değişir. Fakat minik boya tarzı lekelenmeler gözden kaçabiliyor. Temizlikten yana gözünüz arkada kalmasın otel sahibi doktor ve enfeksiyon hastalıkları uzmanıdır. Bütün otel Uv ışıklarla 24 saat korunur. Buna çarşaflar ve kullanılan ürünler dahildir. Hiçbir şekilde bina içerisinde enfeksiyon barınamaz. İyi günler.

10/10 Excellent

LOKMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

Rengin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat hata
Rezervasyon yapıldıktan sonra otel görevlisi beni arayarak aslında boş oda olmadığını söyledi. Sorunu çözmek için çok ilgili davrandı. Ve bizi daha üst sınıf bir otele yönlendirerek sorunu hallettiğinini söyledi. Fakat bizi yönlendirdiği yer, otel olmayıp hayatımda görmediğim kadar berbat bir odaydı.
Stayed 1 night in Oct 2021
Response from Yeşilyurt Residence on 22 Oct 2021
Rezervasyon tarihinde boş oda olmadığını sistemsel bir sorun oldugunu bildirdik. ve rezervasyonu iptal edip hiç sorumluluk almamak daha mantıklıymış sanırım. Sizin için fuar günü yapabileceğimiz tek şey yeni bir otele yönlendirmekti. Evet hata buymuş aslında hiç karışmadan ilgilenilmemesi gerekiyormuş haklısınız büyük hata. Ama daha büyük bir hata daha var başka bir otelin (ki biz bu konuda bilgi sahibi olamayız.Çünkü bu bize önerilerden gelen bir otel) berbat oluşunu bize fatura edip bizim otelimize yorum yapmak.Biz elimizden gelen desteği verdik. Vicdanımız rahat. İyi günler.

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional. Very pleasant and helpful staff.
Stayed 4 nights in Oct 2021

4/10 Poor

Melih

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Devamlı gittiğimiz işletme bu sefer üzücü bir durum yarattı,30 dk odadan geç çıktık ama hem kız arkadaşımın hem benim cep numaramı arayıp çıkın demeye getirtmesi hoş değildi,sonradan biz böyle bir durumu dile getirdiğimizde yanlış anladınız oda’da olup olmadığınızı merak etmiştim vs vs gibi konuşmalar geçti o yüzden aradım Oda’da olup olmadığımızı merak ediyorsanız housekeeping sorabilirsiniz yada sorabilirdiniz
Stayed 1 night in Jul 2021
Response from er on 11 Aug 2021
Nezaket icabı öyle söylenmiş olabilir.Odanın bir sonraki misafir için hazırlanması gerekiyordu ve varmak üzereydiler..Çünkü o odada bir sonra konaklayacak misafirler olarak siz nasıl beklemek istemeyecekseniz sizin gibi gelenlerde aynı şekilde beklemek istemeyebilirler.