Executive Double or Twin Room, 1 Bedroom | Premium bedding, free minibar, in-room safe, individually decorated
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Reviews of Pasaport Pier Hotel

Pasaport Pier Hotel
Cumhuriyet Bulvari No:105, Konak, Izmir

Reviews

7.2

Good

Rating 10 - Excellent. 117 out of 399 reviews" "
Rating 8 - Good. 127 out of 399 reviews" "
Rating 6 - Okay. 66 out of 399 reviews" "
Rating 4 - Poor. 46 out of 399 reviews" "
Rating 2 - Terrible. 43 out of 399 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saranzaya

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Mirela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were very clean and comfortable but I was expecting bigger rooms; the pictures gave an impression of more space. The staff were kind friendly and helpful. There was no lounge in the hotel, only the rooftop restaurant, which was adequate but it would have been nice to have a lounge to relax in.
Stayed 7 nights in May 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location. The rooms towards the street are loud on lower floors. Ask for an upgrade to sea view locally if needed. Rooms are modern but they shouldn't have saved money on renovated bathroom. The stuff is cheap and falls apart. Awsome view from the breakfast room at the 8th floor. Breakfast was basic but ok for us. Great hotel for a 3 star though if you are not picky. Staff is very helpful and friendly.
Stayed 7 nights in Feb 2024

2/10 Terrible

Sanem

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Allan

Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Stayed 3 nights in Oct 2023

8/10 Good

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay and value for money
Stayed 2 nights in Oct 2023

4/10 Poor

Stuart

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very easy to walk to anywhere. I chose economy room which was a mistake. Please don’t choose these rooms as the view is terrible. Rude staff on reception and the terrible smell from the bathroom drains ruined my stay. The hotel wanted 2500 lira to extend the room for hours. I don’t think they like British visitors here.
Stayed 2 nights in Sep 2023

10/10 Excellent

Seyed reza

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Noha

Stayed 3 nights in Jul 2023

10/10 Excellent

Cigdem

Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location and a nice room.
Stayed 2 nights in Jul 2023

8/10 Good

Holly

Stayed 1 night in Jul 2023

8/10 Good

Roy

Liked: Cleanliness, room comfort
Disliked: Staff & service
Passaport Hotel.
The reception staff were friendly and helpful. The room was of a good size, and very clean as was the bathroom. Their was two comfortable armchairs and a small coffee table. A small fridge was provided with water and a kettle with coffee and tea. The bed was very comfortable and the pillows were of good quality. The in jacuzzi shower was also very good. What was not good, was the bar had a very limited and poor selection of drinks. We ordered food from the restaurant menu and the chief changed the compliments to the meat dishes without advising us and was absolutely nothing like what was ordered. Basically he could not be bothered, so we walked out and ate elsewhere. Advise there is only street parking, thus not secure however, the consiage kept a eye on the car which had been parked outside the hotel front entrance so everything was ok. We enjoyed our stay and would stay again.
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel refused to put a pair of AirPods I left behind in a box or envelope so I could arrange a courier for collection, so if you take anything of value and accidentally leave it in your room, consider it gone. On top of this, the walls of the room were covered in marks, the mirror was held together with duct tape, and the coffee machine wasn't working at breakfast.
Stayed 1 night in Jun 2023

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check out the view
Stayed 1 night in Jun 2023

8/10 Good

stephanie

Liked: Cleanliness, staff & service, room comfort
Fantastic position in Izmir.
Lovely view from executive suite room. Comfortable and clean. Hotel in need of some refurbishment though .Scuffed walls, damaged furniture, mould around bath/ shower seal, towels a bit grey. Didn’t spoil our stay however . More than made up for by situation , convenience and view. Could do with hotel information in room and tourist information in foyer. However staff helpful when asked.
Stayed 3 nights in May 2023

10/10 Excellent

Meric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Fuad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a price
Close to the pier and main locations. Complimentary on site free parking. Rooms are clean, but bed and pillows were not very comfortable. Unfortunately we didn’t use the breakfast and the restaurant.
Stayed 1 night in Dec 2022

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Nov 2022

10/10 Excellent

Mohammad

Stayed 2 nights in Nov 2022

6/10 Okay

Anuka

The photos on the website are very outdated, the hotel seems to be much older. Few staff members can’t speak English, I tried to order room service and she hung up on me because she couldn’t understand, half way through while I was ordering as well! Other than her, rest of the staff were very friendly aThe room service and breakfast wasn’t great. Bed was very comfortable I must say, although they had a wedding within the hotel and the music was extremely loud late at night and I had a tour the next morning so struggled to sleep. There’s no view, literally looking at another wall. There is lots of shops and places to eat within waking distance of the hotel. The towels were new surprisingly for an old hotel, however they need to be washed or something as they aren’t very absorbent.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It was OK to some extent, but the room didn't have any view but to the wall. The breakfast was 6/10, not much variety. The service was very good.
Stayed 8 nights in Jun 2022

10/10 Excellent

Farah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good memories
First time to Izmir and love the hotel location.. very central and next to the pier and baordwalk. Love the sunset view. Room is modern and confortable
Stayed 2 nights in Jun 2022

6/10 Okay

Monica

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fair pricess and good breakfast. Beds are a bit of noisy but it’s ok. Has a nice bathroom and shower section. Would love to stay again.
Stayed 3 nights in May 2022

8/10 Good

Rory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A really nice location, right next to the coast. A small 10 minute walk from the main streets of Izmir City. No frills hotel, get exactly what you pay for. Highly recommend if you're wanting a cheaper stay!
Stayed 3 nights in Apr 2022

10/10 Excellent

Oguz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful place you can stay alone or with your family. I stayed at suite for 4 days. Pretty professional and friendly staff there. Thank you guys.
Stayed 3 nights in Feb 2022

8/10 Good

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff really helpful
Stayed 4 nights in Sep 2021

8/10 Good

Dwayne

Stayed 4 nights in Sep 2021

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family Vacation
Room are so small, with a wall view. But room design is nice and it has all needed amenities. Also it’s a clean place with a great location. Breakfast is average.
Stayed 2 nights in Sep 2021

8/10 Good

Tayseer

Travelled with group
Liked: Staff & service, room comfort
Weekend in Izmir
We took the suite with the jacuzzi etc .. size of the room is nice .. view would have been great if the windows were cleaned .. lights in the room are dim .. very thin walls you can hear the next rooms tv .. reception was good check in check out easy .. parking service was great leave the car and they park it .. food we only had breakfast and like most places it’s very basic now .. location is nice close to everything .. staff very friendly and would help more if they understood but that’s most of the country and English .. all in all it was ok .. would stay again if the price was cheaper yes but on the same prices I would try something else next time ..
Stayed 2 nights in Sep 2021

10/10 Excellent

Gulsah

Stayed 1 night in Sep 2021

8/10 Good

Hesam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2021

8/10 Good

Saharnaz

Liked: Cleanliness, staff & service, property conditions & facilities
It was acceptable and normal.
Stayed 3 nights in Jul 2021

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Okan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Nezar

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021
Response from Pasaport Pier Hotel on 5 Jun 2021
Değerlendirmeniz için teşekkür eder, en kısa sürede sizleri tekrardan otelimizde ağırlamayı dileriz.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the hotel was in a beautiful location and the room/bed was very comfortable, upon arrival we were quoted a much higher rate then expected and were charged almost double. Make sure you pay for the room before arrival otherwise you will be charged in a different currency at a much higher rate.
Stayed 1 night in May 2021
Response from Pasaport Pier Hotel on 5 Jun 2021
Her şeyden önce son konaklamanızla ilgili ayrıntılı geri bildirimlerinizi paylaşmaya zaman ayırdığınız için teşekkür ederiz. Lütfen, meydana gelen durumların kesinlikle otelimizin bir standardı olmadığından ve değerli misafirlerimizin hizmet düzeyini karşılamadığından emin olun. Yakın gelecekte Pasaport Pier Hotel 'de sizleri daha iyi bir hizmetle tekrar ağırlamayı umuyoruz

10/10 Excellent

caesar

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Passport hotel 5 star
It was very good i like this hotel and the rooms are perfect
Stayed 2 nights in Apr 2021
Response from Pasaport Pier Hotel on 28 Apr 2021
Thank you for staying with us. Your feedback is important to us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Pasaport Pier Hotel on 24 Jan 2021
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Anna, Waterford City, Ireland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, nice spacious room, with a great view
Stayed 1 night in Oct 2020
Response from Pasaport Pier Hotel on 18 Nov 2020
Değerli Misafirimiz, Zaman ayırıp değerli yorumlarınızı paylaşarak, Pasaport Pier Hotel'i tercih ve tavsiye ettiğiniz için teşekkür ederiz. Beklentilerinizi karşılamayı başardığımızı öğrenmekten mutluluk duyduk. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, Pasaport Pier ailesi olarak sizleri en yakın zamanda tekrar otelimizde ağırlamak isteriz. Saygılarımla,

10/10 Excellent

muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Rooms clean and well serviced ,Good and helpful staff especially Murat. Great value for the money. I like the location in the city center near the sea and restaurants 4nights family trip
Stayed 4 nights in Aug 2020

8/10 Good

Zoran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Syed Abdul

Stayed 2 nights in Oct 2019

4/10 Poor

Mahmood

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu iyi odalar berbat
Standart odalar çok kötü banyodan anormal kokular geliyordu Otel genel olarak çok eski Konum olarak iyi fakat 1 geceden fazla kalınacak bir yer değil Kahvaltı yeri güzeldi martılarla kahvaltı yapmak keyifliydi mecbur kalmadıkça bir daha kalınmaz
Stayed 1 night in Aug 2019

8/10 Good

TOLE, Manchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great views from the roof top bar area, good choices available at breakfast.
Stayed 1 night in Jul 2019

6/10 Okay

Aaron, Toronto

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was mould all over the showers and the room was fairly dirty! If it was 10 years ago the hotel would have been great or if they maintained it properly. But it was very neglected.
Stayed 3 nights in Jun 2019

4/10 Poor

Soraya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad bathroom was dirty
the hotel was so old the staff was good but hotel is in very noisy street we booked for 4 nights but we left after 2 nights we did not get sleep the elevator was making noises the carpet old and dirty i ask to get another room but the want more money so we left
Stayed 4 nights in May 2019