Exterior

Reviews of Hotel Cagla Pinar

Hotel Cagla Pinar
Alsancak 1478 sokak numara 3, Izmir

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 401 reviews" "
Rating 8 - Good. 98 out of 401 reviews" "
Rating 6 - Okay. 76 out of 401 reviews" "
Rating 4 - Poor. 42 out of 401 reviews" "
Rating 2 - Terrible. 54 out of 401 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ashraf

Liked: Staff & service
Disliked: Cleanliness, room comfort
There was bed bugs in my room all over the bed. However, the hotel workers moved me to another room.
Stayed 1 night in Dec 2023
Response from yönetim on 30 Jan 2024
merhaba ashraf odanı havalandırmak için pencere ni açık bıraktın ,aynı oda da 4 gece kaldın camdan girmiş ve hemen odanı değiştirdik .Senide memnun göndermiştik : (

10/10 Excellent

Wolfgang Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine.
Stayed 7 nights in Aug 2023
Response from yönetim on 5 Sept 2023
thank you sir :)

4/10 Poor

Aleksandra

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

4/10 Poor

Latrenton

Stayed 2 nights in Jul 2022
Response from yönetim on 2 Sept 2022
yaranılmaz size :) bu sene yabancı konuklarımıza inanılmaz ilgilendik ama yüzümüze gülüp arkadan vurdular :) 100mt ilerde 4 katı fiyata kalın abi konfor istiyorsanız :)

10/10 Excellent

Veli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After living and travelling many countries i can only day i was sad to leave the hotel. The staff and everyone is excellent including value.
Stayed 2 nights in Jul 2022
Response from yönetim on 6 Jul 2022
Güzel yorumunuz için çok teşekkür ederiz Veli Bey ,bizde sizi tanıdığımıza ve misafir ettiğimize memnun olduk ..

8/10 Good

Allan

Liked: Cleanliness, staff & service
Good cheap hotel in middle of Izmir.
Stayed 6 nights in Apr 2022
Response from yönetim on 2 May 2022
thank s Allan :)

10/10 Excellent

Ahmadwasfi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid about fifteen bucks a night for a single occupancy room. I had very low expectations but was pleasantly surprised. My room was clean and comfortable. The hot water and heater works well (it is still winter here) The friendly gentleman at the reception desk did not speak much English but we communicated well enough for him to check me in. The hotel is on a side alley off a busy chic street in Alsancak with a bunch of shops and restaurants and bars/clubs. You may need Google maps to locate it like I did. You are a few blocks away from the waterfront and from the tram stop and train station. This hotel is definitely worth more than the fifteen bucks I paid
Stayed 1 night in Mar 2022
Response from yönetim on 22 Mar 2022
Thank you very much for your nice comments. We are happy to meet and host nice people like you. We offer clean and warm accommodation at a reasonable price in a central location. I love our customers who can understand this :)

10/10 Excellent

Izzati

Stayed 1 night in Mar 2022
Response from yönetim on 8 Mar 2022
Teşekkür ederiz..

2/10 Terrible

gehad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty hotel
it was bad experience the hotel dirty . the toilet was dirty blanket was derty
Stayed 1 night in Feb 2022
Response from yönetim on 23 Feb 2022
What kind of a person are you, you have ruined the inside of the room, shame on you. When the crime gave you citizenship, they also commented without shame. A room could only be so dirty in one night. How old are you people, 2 people hardly cleaned the room, rascals..

2/10 Terrible

Ahmet

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad conditions
People are using this hotel for prostitution, besides it is very dirty and disgusting. Please be careful before booking a room from this hotel.
Stayed 2 nights in Jan 2022
Response from yönetim on 7 Feb 2022
I don't want to insult your personality here but, you are really disgusting. This is a family business, rude man. Look at what you wrote without shame, you scumbag There were 2 families on the floor you stayed, shameless liar

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pinar
Very clean and well located hotel
Stayed 1 night in Dec 2021
Response from yönetim on 21 Jan 2022
çok teşekkürler ..

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Friendly staff.
Stayed 1 night in Dec 2021
Response from yönetim on 4 Jan 2022
teşekkür ederiz :)

2/10 Terrible

Ridvan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from yönetim on 17 Sept 2021
teşekkür ederiz :(

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021
Response from yönetim on 17 Sept 2021
teşekkür ederiz :)

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The beddings were ripped- towels got greyish color, bathroom didnt seem clean enough- taps and garbage box were dirty- tge bathroom door was not closed properly- air condition was too loud.
Stayed 3 nights in Jul 2021
Response from yönetim on 10 Aug 2021
I wish we could comment for you, we don't want ungrateful people :)

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
VERY Dissapointing
The only good thing I have to say about this hotel is its location. It is literally very close to ferry and metro of Izmir (IZBAN). Other than that, the hotel is very old. Neglected. Facilities are old and falls apart. The bathroom is covered in rust. Shower barely works. AC works but makes a very loud noise. The room is very small, had trouble walking around. Worst experience I had was the bathroom door. The door let alone not working properly, it is not even closing the doorway. There are big gaps on both sides of the wall which doesn't help blocking the noise or odour that may come from whoever is using the bathroom. Overall, avoid it for this price. Pay a bit more and stay in a proper hotel.
Stayed 5 nights in Jul 2021
Response from yönetim on 14 Jul 2021
Our hotel was completely renovated 2 years ago. I think you were in another hotel :)

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Centrally located hotel with a high noise level, especially due to neighbours, loud doors, elevators and so on. Room has a nice design, but nothing is really working (light bulbs, bathroom door, heating cover and temperature adjustment). Warm water in the shower did not always work. Friendly housekeeper. Overall good price/performance/ratio.
Stayed 7 nights in Apr 2021
Response from yönetim on 25 May 2021
dear friend, what a noise due to the pandemic :), everything works, I wish you could help us

6/10 Okay

John

Disliked: Room comfort
Matchbox sized rooms, with mirrors everywhere.
Stayed 1 night in Oct 2020
Response from yönetim on 26 Oct 2020
hi john, when you came last year, you stayed in the same room. If you want a big room, it comes at a price. You looked at prices from major hotels around us :) selam john ,gecen senede geldiğinde aynı oda da kaldın . Büyük oda istiyorsan bunun bir bedeli var . Çevremizdeki büyük otellerden fiyatlarına baktın onlarıda söyleseydin keşke :)

4/10 Poor

Mahmoud

Liked: Cleanliness, staff & service
The hotel has very nice location relative to restaurants, sea and shopping. loud music in the bar stays up to 12:00 am. Be ready to use your google translator for communication because they spoke very little English.
Stayed 3 nights in Oct 2020
Response from yönetim on 26 Oct 2020
I guess you don't know french or german either :) We're in the city center, my friend, of course it will be a little fun. All of our staff have mobilized for you, they took care of you to enjoy the city tour.You are very pleased with your city tour, but you give us this score :) Thank you too :))

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2020
Response from yönetim on 31 Jul 2020
zaman ayırdığınız için teşekkür ederiz :) ama puanı nerden kırdınız :)

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very Dirty
I had messaged the owner to let them no we would be arriving late but when we arrived by taxi no one answered the door. We knocked loudly for 30 minutes and eventually left to book a more expensive room across the street. The next day we went back and the owner wanted me to pay for the previous night because he said we should have called and someone would have came to open the door (I had no phone number nor do I have a Turkish phone so that was not possible). He was very nice and finally we agreed that I would not pay for the previous night which we did not stay. Somehow I still ended up paying a little more for the second night but at that point I just wanted to check in. The room looks nice on the pictures and when we first walked in but upon closer look it was very dirty and kind of gross with lots of stains on the walls, floors, bed sheets, etc. I'm actually kind of glad we only ended up staying one night. I hate leaving bad reviews especially because (despite the mishap) the owner was very nice.
Stayed 1 night in Sep 2019
Response from yönetim on 24 Jan 2020
Hi Laura ,ı dont understand anything :) Are you sure this coment my hotel :) ? Because ı am owner but ı dont speak any costemer :) my hotel is very clean, I'm quite clear about this

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2019
Response from yönetim on 7 Oct 2019
üzüldük açıklamasız kırık nota :(

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019
Response from yönetim on 2 Oct 2019
zaman ayırdığınız için teşekkür ederiz :)

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from yönetim on 19 Sept 2019
üzüldük :(

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Only for one night stand. Or for the professionals night workers
Stayed 2 nights in Aug 2019
Response from yönetim on 13 Aug 2019
Too bad for you, unprofitable :) this is family business ,your mind is different and disgusting I wish you could name it

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfertable and lovely The location is wonderful it's between the sea and the market(best place) The decor is so nice and fancy The price is suitable
Stayed 2 nights in Jul 2019
Response from yönetim on 27 Jul 2019
Thank you very much for your nice comments :) see you again ..

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Great location but very small tiny room for 2 people /twin beds., making it uncomfortable to move. No space for luggage .
Stayed 1 night in Jul 2019
Response from yönetim on 13 Jul 2019
you could book different types of rooms.The cleanliness and location is great but it is not less than 6 points :( thanks anyway :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from yönetim on 13 Jun 2019
Zaman ayırdığınız için teşekkür ederiz.

6/10 Okay

Mine

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2018
Response from yönetim on 28 Dec 2018
sizden 3 aldıysak büyük başarı :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff!
The hotel is literally a stone's throw away from Kıbrıs Şehitleri Street, which is the very heart of the entertainment in the city of Izmir. The con this poses is that the surroundings are on the noisy side until about midnight or so. But the hotel is located in an alley, so the noise problem isn't all that bad. Then again, this also means the hotel is walking distance to anything and everything you may ever need while in Izmir. Banks, eateries, grocery stores, public transit, even the post office... They're all within walking distance. The owner has named the hotel after his daughters, and I can tell he cares about his business like he cares about his daughters. It's not fancy or luxurious in any way, but certainly well maintained and immaculately clean. Basically the best you could expect given the reasonable rates. The internet connection also worked flawlessly throughout my stay, and the staff was absolutely helpful and friendly, from the cleaning lady to the night auditor. The only thing I can list as an issue is the lack of a mini fridge in the room. But they have one in the lobby and they let the guests use it, so you can still enjoy a cold beer or two in your room. All in all, I can recommend this hotel to anyone on any kind of trip. In fact I've already recommended it to my own parents.
Stayed 1 night in Oct 2018
Response from yönetim on 14 Nov 2018
Thank you very much for your nice comments :)

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from yönetim on 31 Oct 2018
Thank you John .I hope see you again :)

6/10 Okay

Amjad

Liked: Cleanliness
7 out of 10
every thing was kind of OK, the only problem was is language ! nobody speak a single english word
Stayed 4 nights in Jun 2018
Response from yönetim on 21 Jun 2018
Thank you for the math :) I am here , ı can speak :) see you again :)

6/10 Okay

Hüseyin Berk

Liked: Staff & service, room comfort
Reasonable hotel with great location
First of all, the location of hotel is excellent for those who don't know İzmir well like me. The main walking street of the area is next to the hotel and there is any significant security concerns at all. The streets are live and the reception is active 7/24. The design of the rooms are pretty good but rooms would be a little big. The beds were clean but I can't say the same for the bathroom. It should have been "more clean" and it might be include better quality cleaning products. Moreover, a refrigerator or a mini bar is not available in the room so you can't keep your drinks cold in the room. The staff was so kind and helpful. Overall, if you visit İzmir for short term like 2-3 days this hotel is OK for you with its reasonable price and great location.
Stayed 2 nights in Jul 2017
Berk Bey güzel anlatımınız yorumunuz için teşekkür ederiz.Fakat sizin girişiniz çok erken saat olduğu için size rezerve yapılan odaya giriş yapmadınız ve ertesi gün odanızı değiştirelim istedik geniş oda için memnun olduğunuzu ve gerek olmadığınızı iletmiştiniz.Mini bar sistemi kullanımı avantajlı olmadığı için (minibar odada kaldığınızda soğutmaya başlıyor,siz çıkınca kapatıyor soğutmayı ) aşağıda sizin için dolabımız 24 saat açık ve bunu görevli arkadaşlar iletiyor.Sanırım bir iletişim sorunu oldu.Banyoda verdiğimiz temizlik malzemeleri gayet kaliteli ilk defa siz dile getirdiniz tekrar kontrol ederim zevkle :) Sizleri tekrar misafir etmekten mutlu oluruz..

4/10 Poor

Emel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Vies niet schoon, kamerfaciliteiten niet goed onderhouden, kamer stinkt naar rook, geen mineraalwater beschikbaar, geen haarfohn aanwezig, wel goede locatie en vriendelijk personeel.
Stayed 1 night in May 2024

4/10 Poor

Enis

Liked: Staff & service
Stayed 3 nights in May 2024

2/10 Terrible

Aydin

Disliked: Staff & service, property conditions & facilities
Die Werbung auf Expedia war irreführend. Das Zimmer war die letzte Absteige. Es war mit 20 qm offeriert, hatte aber außer dem Bett kaum Platz. Der Putz bröckelte von der Wand. Die Konsequenz war, nur eine Nacht zu bleiben. Die Reklamation wurde einfach ignoriert, man könne für das Geld nicht mehr verlangen. Expedia hat außer nachzufragen, nichts unternommen. Man könne nichts tun, wenn das Hotel nicht antwortet. So ein Vermittlungsportal kann man nicht gebrauchen.
Stayed 9 nights in Apr 2024

4/10 Poor

Naciye

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Saeed

Travelled with group
Liked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Nazife

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Vies en uitgeleefd
Stayed 5 nights in Feb 2024

2/10 Terrible

Murat

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boyle bir otelin acik olmamasi gerekir.
Otelin resimlerle alakasi yok.
Stayed 1 night in Feb 2024

2/10 Terrible

Davut

Business traveller
Disliked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024

6/10 Okay

Gihwan

Stayed 6 nights in Dec 2023

2/10 Terrible

Sevtap

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Mehmet

Stayed 1 night in Dec 2023

2/10 Terrible

Dilek

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Rafet

Stayed 1 night in Nov 2023

2/10 Terrible

Alperen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ölmeden önce kalınması gerekenler listesinin en sonunda yer alan nacizane pis odalı otel
Stayed 1 night in Nov 2023

8/10 Good

Songul

Liked: Cleanliness, staff & service
Resepsiyonda hep guler yuzlu olan Osman bey her konuda cok yardimci oldu bize sagolsun. Herkese tavsiye olunur
Stayed 2 nights in Nov 2023
Response from yönetim on 28 Nov 2023
teşekkür ederiz..

2/10 Terrible

Yigit can

Stayed 1 night in Nov 2023

10/10 Excellent

Rabia

Stayed 1 night in Nov 2023
Response from yönetim on 19 Nov 2023
teşekkür ederiz ..