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Reviews of Guzel Izmir Oteli

3 out of 5
Guzel Izmir Oteli
Fevzi Pasa Bulvari 1368 Sok. No 8, Basmane, Izmir, Izmir

Reviews

5.8
Rating 10 - Excellent. 33 out of 249 reviews" "
Rating 8 - Good. 55 out of 249 reviews" "
Rating 6 - Okay. 62 out of 249 reviews" "
Rating 4 - Poor. 45 out of 249 reviews" "
Rating 2 - Terrible. 54 out of 249 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cheap hotel, but it was clean. The included breakfast was much better than we expected. It was noisy at night, but the Hotel is located in the city center, very close to many forms of public transportation.
Stayed 1 night in Feb 2020
Response from Sinem on 8 Mar 2020
Many thanks. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

NISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
The staff there were so kind and with the nice hosbitlity
Stayed 1 night in Nov 2018
Response from berkan resepsıon on 20 Nov 2018
thank you

6/10 Okay

Malih

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold, mold, mold !!! Unhelpful, non flexible, not professional
Stayed 28 nights in Jul 2018

6/10 Okay

Verified traveller

Economical, Good Location, Central, Opposite train
Location is amazing, check-in was smooth, breakfast is ok, but bed arrangments were bad and not given as shown in the pictures while booking
Stayed 3 nights in Aug 2018

8/10 Good

Haris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a good place to stay if you are not planning for a longer stay in Izmir. Friendly and good staff. Although the room was small, they are clean. We stayed there for one night and then left for Ephesus the next day. The staff was kind enough to have our luggage kept at hotel which we collected after our trip.

6/10 Okay

Jeff, Australia

Liked: Cleanliness, staff & service
only if you can afford nothing better!!
Guzel Izmir Otel.... it’s hard to say anything positive about this place really. The only two things of note were the kind and helpful daytime receptionist, Orhan, and the pleasant breakfasts we had there. The place is very clean, but showing it’s age very much. Rooms are very small. But the WORST THING ....the unbearable noise coming from the bar located virtually right under the hotel. Every night from around 9pm until 2-3 am...this horrendous moaninig style of singing, at very loud levels penetrating the whole hotel! It is insufferable. We tried earplugs...no success. Just as you think it may have finished... it starts again!! We stuck our 4 nights out...but we should have changed hotels....there are plenty nearby and for only a little more money. I, in all fairness, can not recommend this Otel...I suggest you look at others in this area.
Stayed 5 nights in Apr 2018

4/10 Poor

Ian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location good but very noisy during the evening. Bedroom was fine but the bathroom was awful.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Staff & service
Nice budget hotel in central location
We stayed here for a night and enjoyed the quant quirkiness and cosiness of the place. The rooms are small but was all we needed for oir short stay. Breakfast was very very nice.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
If you're not seeking comfort, it's recommendable
Not a bad choice for a budget seekers. Location is good, easy reachable.
Stayed 1 night in Jun 2017

6/10 Okay

Amadou

Liked: Staff & service
the city need more infos for tourist
Response from Sinem Kurtural on 16 Jun 2017
Thank your for choosing GUZEL IZMIR HOTEL for your stay. Thank you for your feedback. We wil inform our Municipality.

6/10 Okay

Rory

Liked: Cleanliness, property conditions & facilities, room comfort
aircon effective but loud. small room in reasonable condition. excellent location with shops, restaurants and transport. easy enough to get a train to the airport for 6tl

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. Stayed 2 different occassions. Bad points: rooms are super small, showers all seem to be broken, and even though the staff is very helpful they are not the least bit welcoming. Good points: central location near basmane station and bazaar, lots of restaurants nearby, good breakfast (the same stuff at every other hotel in turkey, though - cucumbers, tomatoes, cheese, bread, etc.), and overall, the hotel had a nice atmosphere.*If coming by train from airport, be warned, there are no train maps or helpful signs in any of the stations, and from my experience, if you ask someone, they'll give you the wrong information. From the airport, trains go directly to basmene station, which is the city center. It would be a good idea to download train map before coming.
Response from Sinem Kurtural on 2 Aug 2016
Many thanks for your feed back. Hope to see you soon again.

6/10 Okay

Alex, London

Liked: Cleanliness, staff & service, room comfort
Perfect spot for exploring city.
Great value for money place. Hotel itself is generaly ok, stuff is frindly and helpful. Also on the 5th floor, there is a terrace where you can chill out in the evenings. Advice - stay away from 5th floor as there is a lift's motor room and it's pretty noisy.
Response from Sinem Kurtural on 2 Aug 2016
Many thanks for your feed back. We changed the motor. You can come and stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable hotel
The hotel is value for money and it wa comfortable for my one night stay. It about 10 minutes walk from the sea front. Many restaurants nearby and closer to the bus booking office.
Response from Sinem Kurtural on 15 Dec 2015
Dear Guest Many thanks for your review. From te airport you can come direct to the hotel with train. In fact I use it my self. The only thing is metro and train station is same. If you buy metro tickets then you need to make a transfer. If you choose the train you come staright to the hotel.

6/10 Okay

Fernando, San José (Costa Rica)

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure about it...
OK for one day, maybe two, if your plan does not include... being at the hotel! It very well placed, but indeed rooms are really small. Night employees do not speak English.
Response from Sinem Kurtural on 13 Feb 2016
Dear Fernando Many thanls for staying with us. Hope we will see you again. Yes from 23-00-7.00 am we have a night audit that speaks only English but from 7.00 am -23.00 everyday we have English and German speaking staff.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Basic room. Limited soundproofing. Bar next door playing music until 3am and beyond.

8/10 Good

Adam, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Izmir
We stayed for one night in a standard twim room. The room was comfortable and clean for cheap room. Easy transport options with intercity buses and train two minutes walk. The bathroom was pretty decent for small room, and beds were comfortable.
Response from Sinem Kurtural on 15 Dec 2015
Dear Adam Many thanks for your thoughts. It is a pleasure to host you @ Guzel Izmir Hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fair
I had to stay here (rather than uproot completely from the town) due to demand from a Turkish long weekend. The hotel's location has good and bad points. I was approached by a man claiming to be from the local council as I sat 80 meters from the hotel to have a meal and a drink and told that 100 meters up the road were hookers and three nearby hotels catered exclusively (and some more), and up the hill is a black spot populated mostly by immigrants. The hotel staff confirmed his advice, they did not lie. The hotel is 20 meters from bus service booking agencies and a bus station. I never felt unsafe in the hotel and they did give advice on alternative eating places. The room I had was indeed small, and overlooked rubbish people had thrown out of their hotel windows on to a roof, there was a fridge, the linen was proper linen fabric (something that is seldom seen) and clean, though the bathroom decor and polish was lacking. While theirs is not a full service gym, I got a 40 minute jog on a treadmill. The downstairs amenities looked to me to be suitable if you had say a school group, to entertain away from the street hazards. The convenience and price served its purpose, to visit Ephesus. I have now met pansion owners in Selcuk proper. I would suggest that if your stamina for endless bus rides, schedule, and the seasonal prices allow it, skip Izmir budget offerings but so long as you are sensible and listen and ask, you can avoid harm if you must stay at this hotel.
Response from Sinem Kurtural on 13 Feb 2016
Many thanks for your opions. I was a pleasure to host you here.

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scamming staff. Very small rooms.
I ordered food twice, and on both occasions I was charged about double the given price. I asked for an invoice, and after a long wait the brought a "made up" one. The room I booked is for 2 guests, but when a friends came just a couple of hours of my check out, they did not allow him to go to my room, and not even to the hotel cafe. I don't even want to remember my stay in this hotel.
Response from Sinem Kurtural on 15 Dec 2015
This is not possible I am sorry. We dont serve food in the hotel.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Good hotel
Great hotel in a great location. However, the bathroom was not very clean and wifi was so slow.

6/10 Okay

mustafa, cyprus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
sleepless
loud musik until 3.30 am

2/10 Terrible

Helen, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location but Poor Hotel
We didn't even stay the night. The room was dirty, cramped, the bed covers were not made AND looked like someone had slept in them. Location is good but this hotel is not worth the money.
Response from Sinem Kurtural on 26 Jul 2014
WE HAVE EVERY DAY CLEANING AND SHEETS ARE WASHED AND CHANGED EVERYDAY. I AM SORRY BUT YOU MUST HAVE GONE TO A NOTHER HOTEL. MANY PEOPLE CONDUSE US WITH ANOTHER HOTEL WHO USES OUR NAME.

4/10 Poor

Traveller, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
I stayed at this hotel for a total of three nights. The front desk is pretty helpful. You do not have to purchase breakfast with your booking since there are plenty of places around you can get good breakfast and great value. Ask the front desk for access to the gym and the swimming pool at the neighboring hotel. Usually, they are reluctant to give you but if you insist, they will give you a free to a great fitness center and a swimming pool right across the street. If you want to shoot some billiards, they have a couple of fantastic 9 foot Burnswick pool tables and a standard snooker table.
Response from Sinem Kurtural on 1 Nov 2014
Thank you so much for your nice feedback. Thank you for choosing Guzel Izmir Oteli.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel clean and very very good location.
I wish if they offer scramble eggs on breakfast, the water pressure when I take shower was low and it's iretating, the evening staff they were very helpful and polit, but they don't speak English, Over all it's clean safe budget hotel and in a good location. If u r travelling on a budget and u don't want to spend lots of money for over expensive hotel. Believe me this is the one for you
Response from sinem kurtural on 29 Nov 2014
WE PREPARE SRAMBLED EGGS FOR AN EXTRA COST IF YOU ASK THE COOK HE MAKES IT. SORRY FOR THAT.

8/10 Good

priyantha mudalige, srilanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quite good hotel
I went to turkey for business and stayed for 2 night s in this hotel its a good hotel and I service and facilities also good In my next visit also I select this hotel
Response from Sinem Kurtural on 26 Jul 2014
MANY THANKS FOR YOUR HONEST RESPONCE

2/10 Terrible

Catalina, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go to this hotel
Pictures have nothing to do with reality. Horrible and hard to find location, really old and not well kept facilities. The only positive remark is the man that checked us in ... very kind and helpful even though he barely spoke English. On the other hand, the young man that checked us out, who spoke perfect English, was really rude and unpleasant. The hotel is not cheap, so even if you are trying to save some money and don't expect to stay long, I truly advise you not to go there ... And believe me because I am not a high maintenance person when it comes to crashing for one night in a hotel!
Response from Sinem Kurtural on 20 Mar 2016
I take the picctures my self.

8/10 Good

Danie85, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but small
The rooms are very small but comfortable. The staff are very nice and friendly. Easy access for everything even by walking
Response from Sinem Kurtural on 1 Nov 2014
Many many thanks for telling the truth. Hope to host you again @ guzel Izmir hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sinem Kurtural on 19 Mar 2016
Thank you very much.

10/10 Excellent

Alireza, Iran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Excellent value of money
We stayed 3 nights with a family of 4 in two rooms; 202 and 206. The location is excellent; in the Basmane area, near the bus and Tier station, and just a few steps from Fevzi Pasha Blvd that Kemeraltı Bazaar is beside it. Konak square, Konak Pier and Clock Tower are about 10-15 min walk away. English speaking receptionist (Erhan) is available from 9am to 9pm. He is very polite and helpful. Rooms are small and clean. Breakfast was good, and the servant was a nice guy. WiFi was not accessible in room 206, and I had to stand in corridor to check mail! There are enough kitchen and cooking equipment in basement floor where several historical pieces are available. I should also mention that most of the hotels around are not equipped with elevators, but Guzel Izmir has.
Response from Sinem Kurtural on 8 Feb 2014
Thank you so much. Wish to host you again @ guzel Izmir hotel.

2/10 Terrible

Rebecca, Lakewood, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second worst place I've ever stayed.
If driving read the fine print! Not free, not secure and 7 TL daily. Watch out because the guy from the hotel will take you to the car park (hard to find the first time) and take your ticket so you have to pay again while leaving! If you speak to them in English about it, they won't understand you! Bathroom. Was a toilet shower combo, meaning no separation between the 2 and water will cover EVERYTHING! The room is a dirty mess! Breakfast was ok, probably the best thing about the hotel.
Response from Sinem Kurtural on 12 Apr 2014
I am very sorry but from what you have written it is not the same hotel. Our PRINTS ARE FOR FREE. Our parking driver does not give a TICKET.

6/10 Okay

Verified traveller

Disliked: Room comfort
Nothingto write home about
Nothing outstanding about this hotel. The room was very small with a cold water faucet only in the bathroom. The free breakfast was adequatewith hard boiled eggs, some meat, olives, cheese and coffee/tea. Unlike so many other hotels, always had trouble connectingto internet; each time I had to type in my passport number and room number and would not connect if I can't to be on line with laptop and Kindle.Also hallway lights auto shut-off even before inserting key intolock. On each floor there was a table wioth seats but after dart, no lights to read.Attempted to have 'happy hour' but had to abort after dark. Thte hoteldoes have a general meeting place but its in the basement and not convenient.
Response from Sinem Kurtural on 12 Apr 2014
Thank you very much for your comments. Thank you for choosing us. I changed the lights after your comments.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pleasant Stay
Overall satisfied; however, had to sign up with passport and room number each time I used computer which was inconvenient. Also internet connectiondid not work with my Kindle//had to go down to lobby to connect..also floor we were on had no lamps which was frustrating after dark..would have appreciated happy hour with a lamp so we could see one another....breakfast was good..typical Turkish will delicious olives, cheese,breads,etc....
Response from Sinem Kurtural on 16 Apr 2016
Thank you very much.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could be better, could be worse
I stayed at this place for three nights in April 2013. It has some pros: it is conveniently located to the train station and major sites of Izmir, and the front desk staff were very helpful. However, there were cons as well: my room was not ready when I checked in, the tv in the room did not work, and most frustratingly, my room did not get hot water - or it did, but only after running both the sink and shower simultaneously for 25 minutes after 8 pm. The amenities - such as the lounge, cafe, and gym were in the basement and not very inviting. If you're just in Izmir for a short stay and need a conveniently located hotel, then this place is fine. But all the little frustrations and inconveniences added up after awhile and make me rate this hotel as sub-par in the categories of maintenance, cleanliness, and comfort.

4/10 Poor

Theresa, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I will not stay here again
I will not stay here again, there are hotels either side of this one and plenty other hotels in the area, so I will look else where. The room was cold, heating was not switched on, hot water was turned off during the day, only switched on at 6:30pm, the shower screen was missing, no soap was provided, the bedding and pillows were not comfortable, the room was not made up and I had to ask for clean towels for the following day.

4/10 Poor

Jane, New York, NY, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
I would not recommend this hotel.
This hotel is in a neighborhood full of hotels, but you're probably better off with the others. It is near the International Fairgrounds, the Basmane Train Station and Kemeraltı Çarşısı (bazaar). It is also not too far from Konak Pier. If that is all you are looking for, then this hotel is fine. For me though, this hotel was dirty, run-down seeming, lacking anything aesthetically pleasing and not conveniently located. It was cheap as far as hotels go, and I guess I got what I paid for. When I complained to the hotel staff about the lack of cleanliness, they wanted to help and said they'd inform the housekeeping staff. Either they never got the message to their staff or the cleaning staff just doesn't know how to clean. Also, my room was near the elevator, which made very loud clanking noises that disturbed my sleep. The room's lighting was fluorescent and ugly. The walls were in need of a new paint job and were painted that awful sort of sterile white. The internet was very spotty and didn't work in our room - we had to use it in the downstairs lobby. One slightly redeeming quality, I guess, was the breakfast spread.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disaster!!!
Exremely dirty!!! Even If I paid room rate, I could not stay in five minutes in the room.

8/10 Good

Ackerley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station
We stayed here overnight mainly for its proximity to the train station. Breakfast provided was great :)
Response from Sinem Kurtural on 8 Feb 2014
Thank you so much for your comments.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Big value for money
Beeing one person, who only needed a room for 2 nights sleep and shower, it was fine. The room was very small, but the bed and the bathroom was OK. All in all a professional driven low cost hotel.
Response from Sinem Kurtural on 12 Apr 2014
Thank you very much. We hope you will visit us again.

2/10 Terrible

Cathy, Fort Collins, CO USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Think twice before staying here!
We were to stay for 3 nights but only stayed one. One of the rooms had no hot water and there was mold all over the bathroom ceiling. Very unhealthy. There wasn't enough floor space for our two small suitcases or backpacks. Very small and uncomfortable room. It was advertised as a 3-star hotel but wasn't even close. If it was advertised as a backpackers hotel, okay no problem but it wasn't. I would not recommend it to others. It was also very hard to find. Not a pleasant experience.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location but uncomfortable hotel
Staff were nice. Hot water, well I should say warm water only runs from 6.30pm till mid morning and they don't tell you when you check in that you need to run the shower & tap for a good 10-15mins before the water gets warm. Bed was like a rock and so we're the pillows, I can handle a hard bed but the pillow made for a very restless nights sleep. Breakfast was good, the standard turkish breakfast plus some cornflakes. Buffet style. Heaps of restaurants outside and close to train station.

6/10 Okay

Verified traveller

Liked: Staff & service
We got what we paid for.
Thıs ıs an OK cheap hotel. The staff were quıte helpful. The room was small and uncomfortable, but clean. Breakfast was decent and plentıful. We got what we paid for.
Response from sinem kurtural on 9 Aug 2014
Thank you for your comments. We are a cheap and clean downtown hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Not great. Breakfast was ok but wasn't really a pleasant hotel..

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Not the best choice for a solo female traveler
Fine for a budget hotel but maybe with a group. As a female alone I did not feel comfortable eating by myself in the immediate vicinity. And although the desk staff spoke excellent English I got the most round about directions to the Archaeology Museum. I wasted so much time trying to find it. If they had just said after Konak turn left a the bus station and then a quick right up the hill I would have found it.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
bad
i felt like sleeping in airport on chair.That was terrible.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Julie, Albury NSW 2640, Australia

Liked: Cleanliness, property conditions & facilities
Good hotel for overnight stay
This is a basic hotel with all the essentials - good shower/toilet - good airconditioner and reasonable bed. Room is small but adequate for our overnight stay. Location is excellent in the heart of the city.