Ixtapaluca Trip

Wonderful hotel. The staff, each and every one, were friendly and efficient. The room was spotless and I had a great view.

Clean room. Great breakfast. Had dinner at the third floor restaurant; excellent food. Staff were helpful.

Great boutique hotel. The staff are amazing and do accommodating. The location is close to the park, shopping, great food and the museums.

I will openly admit I chose this hotel purely based on its location, and for the fact that it was in James Bond’s Spectre. It was my first time in Mexico City so I wanted a hotel that was in the historical centre. I literally cannot say enough about the hotel. The room was beautiful (I had a junior suite) overlooking the Zocalo—clean, comfy bed, nice bath amenities, etc. The hotel itself is an icon from another era, with one of four of the largest glass ceilings in the world—absolutely stunning. The rooftop restaurant has spectacular views and a lovely buffet breakfast. However, the most memorable part? The staff. Right from the moment I walked in, I had never felt so at home. Adrian checked me in and was so helpful in booking a tour and offering any help to make my stay the best. Mario, Miguel, and Alejandro were always at the front door ensuring I had my rides in the old elevator (it’s beautiful), and Miguel even walked me 10 minutes to my taxi pick up one morning when the streets were blocked off. It was truly a pleasure to have stayed at this icon of a hotel in one of the most beautiful cities in the world. I would stay here again in a heartbeat.

Our room with 2 double beds had a tiny window so we upgraded to a room with a king size bed and 2 small balconies (extra charge) - spotless, full of light and airy. We appreciated the fridge on each floor with free water bottles and the endless supply of macintosh apples; the breakfast menu was ok - the great surprise was there was also a dinner menu included! It was minimal but very good! The staff was very helpful, attentive and responsive, we loved staying there!