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Reviews of Soho House Istanbul

Soho House Istanbul
Evliya Çelebi Mahallesi Mesrutiyet, Caddesi No. 56, Beyoglu District, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 229 reviews" "
Rating 8 - Good. 34 out of 229 reviews" "
Rating 6 - Okay. 8 out of 229 reviews" "
Rating 4 - Poor. 9 out of 229 reviews" "
Rating 2 - Terrible. 6 out of 229 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carla, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bego on 30 Jan 2024
Dear Carla,Thank you for your kind feedback. I look forward to hosting you back. Have a lovely day,

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, with a beautiful garden right next to Soho House.
Stayed 2 nights in Nov 2023
Response from Bego on 4 Dec 2023
Thank you so much for your kind feedback. We look forward to hosting you back. Have a lovely day,

10/10 Excellent

Orn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and the club
Stayed 1 night in Oct 2023
Response from Ilge on 28 Oct 2023
Dear Orn, thank you so much for your nice feedback! We are so glad you enjoyed your stay at our House. Hope to see you soon. All the best.

10/10 Excellent

Anya

Stayed 1 night in Oct 2023
Response from Ilge on 25 Oct 2023
Dear Anya, thank you so much for your great feedback. Hoping to seeing you again soon! Best.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Ilge on 12 Oct 2023
Thank you for your feedback, glad you enjoyed your stay!

10/10 Excellent

Helen Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the hotel. It’s everything we wanted. The room was gorgeous and had everything we needed from plug adapters to fluffy gowns and slippers. The bed is dreamy and we loved the little extras of cookies at turn down! My only slight negative was the TVs. They were temperamental and worked when they wanted! However not an issue as we weren’t in a lot! I had read prior to staying that some previous guests had complained about late night music and hearing door slamming in the corridor….now whilst this did happen, it did not have any impact on our stay! Istanbul is a hustle/bustle type place. Noise is everywhere and I actually found Soho House quite tranquil in comparison! The shower is the best shower you will ever have. Waterfall shower with gorgeous Cowshed products. The staff were outstanding and couldn’t do enough. Recommending restaurants….whatever you want they will do. They truly make the place. I would recommend Soho house in an heartbeat!
Stayed 4 nights in Sep 2023
Response from Bego on 3 Oct 2023
Dear Helen,Thank you very much for your kind and lovely feedback. On behalf of the team, I look forward to hosting you back soon. Have a lovely day,Begum

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and beautiful, cool scene and area.
Stayed 2 nights in Sep 2023
Response from Ilge on 8 Sept 2023
Dear Ali, thank you for your amazing feedback, glad you liked our House, hope to see you again.

2/10 Terrible

Wadha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff is not friendly and not helpful at all, I received the room and some things we’re missing from the complimentary tea and coffee tray. The bed wasn’t arranged properly. i called to reception asking for water and sewing kit and I didn’t receive them. Its beautiful and in a beautiful location but you wont feel like home.
Stayed 2 nights in Aug 2023
Response from Ilge on 8 Sept 2023
Dear Wadha, I'm very sorry for the inconveniences you had, the feedback we're getting is very important for us to improve. Hope you consider staying with us again.

4/10 Poor

shirley

Disliked: Room comfort
Couldn't wait to leave
Our 'comfort' room was depressingly dark. At basement level with an outside space covered by a tree. The table and chairs constantly covered in dead leaves. I needed to use my phone torch to find the room in the barely-lit corridor. Even with all the lights on during the day it was dark and miserable. The room was well equipped with toiletries (which they kept telling us we mustn't take) such that there was no room in the shower room to put any of our own products. There is no relaxing space to escape the darkness (like a pool) although the members club next door was a redeeming feature. We had a very nice lunch there. However Cecconi's wine prices are off the scale. The cheapest red is a cheap Pata Negra charged at over ,£50 with their discretionary service charge. We were told it was because of Turkish tax but even the Kempinski charges significantly less for better quality wines. To cap it all when they arranged our taxi they said the driver insisted on a fixed rate rather than meter which turned out to be almost double the 'real fare'. The taxi driver told us the hotel told him to charge a fixed rate!
Stayed 2 nights in Aug 2023
Response from Ilge on 23 Aug 2023
Dear Shirley, I wish you mentioned the room issue during your stay so we could think of a solution on the spot, I'm sorry for the inconveniences you had. We have standards as Soho for the lightning and it's set to a certain default for setting the mood, also the room lights are arrangeable. As per your request service charge was removed in Cecconis. As to the taxi issue, it's a general problem we have in Istanbul so not to put our guests in distress we only work with certain trustworthy taxis and they demand a fixed price to work on demand 24/7. I hope this shed a light to some of your concerns. All the best.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Amazing restaurant and vibes. The hospitality is top notch
Stayed 1 night in Aug 2023
Response from Ilge on 13 Aug 2023
Dear Ryan, thank you for your amazing comments! It would be our pleasure to host you again. Hopefully see you soon.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in every way!
Stayed 3 nights in Jun 2023
Response from Ilge on 30 Jun 2023
Dear James, thank you so much for your kind words. Glad you enjoyed your stay with us. Hope to see you soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel rooms and property ambiance. The hotel design and room decor is detailed and thoughtful. The spa, gym, and bars are great! Definitely worth a stay.
Stayed 1 night in Jun 2023
Response from Ilge on 25 Jun 2023
Dear David, thank you so much for you lovely comments, I'm so glad you enjoyed your stay at our House. Hope to see you again!

10/10 Excellent

James

Stayed 1 night in May 2023
Response from Begum on 2 Jun 2023
Dear James,Thank you for your kind feedback. On behalf of the team, I look forward to hosting you back.All the best

6/10 Okay

Hamzah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I stayed 4 nights in soho house I paid more than 2500$ to have good property and to stay in quiet room But it was so terrible the curtain not cover the window very will and I get up every morning too early because of sun light come to room and last night we didn’t sleep because of fire alarm work more than 4 times and my daughter get up afraid .
Stayed 4 nights in May 2023
Response from Ilge on 17 Jun 2023
Dear Hamzah, I am very sorry for the inconveniences you had. We certainly take your comments in consideration, if you like to contact us further please message us. Hope to see you again.

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and the service is outstanding
Stayed 1 night in May 2023
Response from Begum on 16 May 2023
Dear Mohammed,Thank you for your kind feedback. Please come back to visit us soon.All the best,

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2023
Response from Begum on 10 Mar 2023
Dear Carolina,Thank you for your kind feedback. I look forward to hosting you back.All the best,Begum

10/10 Excellent

Mohsen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is one of the kind
Stayed 3 nights in Feb 2023
Response from Begum on 15 Feb 2023
Thank you Mohsen. We look forward to hosting you back. All the best,

10/10 Excellent

Ieva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Begum on 2 Feb 2023
Dear Leva,Thank you so much for your kind feedback. I look forward to hosting you back soon.All the best,

8/10 Good

Rafi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice design hotel
Stayed 2 nights in Jan 2023
Response from Begum on 24 Jan 2023
Dear Rafi,I thank you for your kind feedback and look forward to hosting you back.All the best

6/10 Okay

Shuaa

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with really friendly helpful staff. In a great location if ever visiting Istanbul
Stayed 2 nights in Nov 2022
Response from Begum on 29 Nov 2022
Thank you for your feedback Emma. We look forward to hosting you back.All the best,Begum

10/10 Excellent

Mayan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very stylish
Response from Begum on 10 Nov 2022
Hi Mayan,Thank you for your kind feedback. I look forward to hostig you back. All the best,Begum

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but too dark!
Lovely hotel…my only challenge was lighting in the bathroom was soooo dark, need light in a bathroom. The photo looks brighter than it is
Stayed 4 nights in Oct 2022
Response from Begum on 1 Nov 2022
Dear Dee,Thank you for your feedback.On behalf of the team, I look forward to hosting you back.Begum

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
The Soho House is a marvelous hotel with a wonderful staff. The gardens for breakfast are a wonderful.
Stayed 1 night in Sep 2022
Response from Begum on 20 Oct 2022
Dear Michael,Thank you for your kind feedback. I look forward to hosting you back.All the best,Begum

4/10 Poor

Natasha

Stayed 3 nights in Oct 2022

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

6/10 Okay

Chou

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I liked the retro style decor of the hotel
Stayed 1 night in Sep 2022
Response from Begum on 26 Sept 2022
Thank you for your kind feedback. I look forward to hosting you back.All the best,Begum

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Begum on 11 Aug 2022
Dear Kayla, Thank you or your kind feedback. On behalf of the team, I look forward to hosting you back. All the best, Begum

10/10 Excellent

Miss Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool and comfortable hotel with members access
Excellent hotel, beautiful decor and great service. All little touches thought of. We were in a small room but it was a very good size. Facilities great and is added bonus to be able to go to the members club too. Wifi connectivity was sketchy at times but it wasn't an issue
Stayed 3 nights in Jul 2022
Response from Begum on 15 Jul 2022
Dear Hannah, Thank you very much for your kind feedback. One behalf of the team, I look forward to hosting you back. All the best

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to base a quick trip to Istanbul…many walkable sites and restaurants. Great staff and delicious food at the Soho House.
Stayed 2 nights in Jun 2022
Response from Begum on 24 Jun 2022
Hi Donald, Thank you very much for your kind feedback. I look forward to hosting you back. Begum

10/10 Excellent

Lin

Stayed 3 nights in Jun 2022
Response from Begum on 28 Jun 2022
Dear Lin, On behalf of the team, I would like to thank you for your kind feedback. I look forward to hosting you back. Begum

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch 5 star all around. Worth every Penney
Stayed 4 nights in May 2022
Response from Begum on 11 Jun 2022
Thank you Sam. We look forward to hosting you back.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great atmosphere. old world charm with very modern facilities
Stayed 2 nights in May 2022
Response from Begum on 11 Jun 2022
Thank you Robert. We look forward to hosting you back.

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with such lovely friendly staff, delicious food and great atmosphere - just wish the pool and the roof terraces in the pictures existed !?
Stayed 1 night in May 2022
Response from Begum on 13 May 2022
Dear Nigel, Thank you very much for your kind feedback. We don't have a pool here and the pictures of the terrace are avilable on our Website. On behalf of the team, I look forward to hosting you back. Begum Ozbek House & Guest Relations Manager

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Begum on 1 Apr 2022
Dear Matthew, Thank you for your kind feedback. We look forward to hosting you back. Thank you

10/10 Excellent

MOHD

Stayed 7 nights in Mar 2022
Response from Begum on 25 Mar 2022
Dear guest, Thank you for your kind feedback. We look forward to hosting you back. Thank you Begum

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor & lighting throughout the hotel, our room (medium plus) was very spacious and had a freestanding bathtub in the room. The shower has a steam option. The only criticism of the room was that the wardrobe could have been slightly bigger & in the bathroom it would have been good to have the option for stronger lighting around the mirrors for make up (as it’s very dark) Soho house’s food is great, including the on site cecconis. We visited the spa, which was very reasonably priced.
Stayed 5 nights in Feb 2022
Response from Begum on 17 Feb 2022
Dear Natasha, Thank you very much for your feedabck. I am delighted to hear that you have enjoyed your stay with us and we were able to exceed your expectations. I look foward to hosting you back soon. All the best, Begum

8/10 Good

Neill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the place to stay when in Istanbul. All staff very polite excellent managment here. Excellent food cant moan about anything. Well done soho group
Stayed 2 nights in Feb 2022
Response from Begum on 9 Feb 2022
Dear Neill, Thank you for your feedback. We look forward to hosting you back at Soho House Istabul whnen you're in town the next time. All the best, Begum

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Arzu on 10 Jan 2022
Hello Matthew, We appreciate for your kind feedback. Hope to see you here again,

10/10 Excellent

Yousef

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2021
Response from Arzu on 10 Jan 2022
Hello Yousef, We appreciate for your kind feedback. It was great to have you here. Hope to see you again,

10/10 Excellent

Yousef

Stayed 1 night in Jan 2022
Response from Arzu on 7 Jan 2022
Dear Yousef, We appreciate for your feedback! Hope to have you here again.

2/10 Terrible

ERDEM

Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2021

8/10 Good

Jules

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Arzu on 24 Nov 2021
Thank you for your kind comment. We hope to have you here again.

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Arzu on 24 Nov 2021
Merhabalar, Yorumunuz için çok teşekkür ederiz. Sizleri tekrar misafir edebilmek dileğiyle.

10/10 Excellent

kutay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem. Overall it was a good stay!
Stayed 1 night in Aug 2021
Response from Arzu on 7 Sept 2021
Dear Kutay, We appreciate for your valuable feedback. Thank you

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Arzu on 7 Sept 2021
Dear Mohamad, We appreciate for your nice comment. Best regards,

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Arzu on 7 Sept 2021
Dear Sacha, We appreciate for your valuable feedback. Hope to have you here again,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2021
Response from serhat on 28 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Clean, chic, personal is so helpful! Location is great. Would come back
Stayed 3 nights in Jul 2021
Response from Arzu on 26 Jul 2021
We appreciate for your valuable feedback. Hope to welcome you again soon.