Exterior

Reviews of Ramada by Wyndham Istanbul Alibeykoy

Ramada by Wyndham Istanbul Alibeykoy
Guzeltepe Mahallesi Maresal, Fevzi Cakmak Caddesi 156-158, Eyup, Istanbul

Reviews

8.4

Very good

Rating 10 - Excellent. 74 out of 179 reviews" "
Rating 8 - Good. 69 out of 179 reviews" "
Rating 6 - Okay. 22 out of 179 reviews" "
Rating 4 - Poor. 8 out of 179 reviews" "
Rating 2 - Terrible. 6 out of 179 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aisha

Stayed 5 nights in Feb 2024
Response from Ramada Alibeyköy Family on 6 Apr 2024
Dear Aisha,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Istanbul Alibeykoy. It is always a pleasure to receive positive feedback.I am particularly pleased that you found positive. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Ramada Alibeyköy Family

4/10 Poor

Hind

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Jan 2024

2/10 Terrible

Tufan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Beklentilerin çok altında
20 gün önce rezervasyon yapmıştık ve özellikle çatı katında bir oda olmamasını istemiştik. Bize verilen çatı katında bir oda ve kazan dairesinin tam yanıydı. Basık tavan, İnanılmaz bir gürültü ve sıcaklık vardı. Oda değiştirmek istedik yine aynı katta bu sefer havalandırma gürültüsü olan bir oda verildi. Odadaki kapı tutacağı, havluluk , duş başlığı gibi birçok nesne yerinden oynuyor. Ara kat odaların hepsi turistlere verilmiş. Kafasına saç ektirmeyen bir tek bizim aileydi, herkes çim adam gibi dolaşıyor. Yanda otel ile bağlantılı Starbucks mevcut ancak içerideki tüm masalar rezerve edilmişti, oturamadık, muhtemelen yine arap dostlarımıza. Bizi ülkemizde bize verilen değer bu kadar işte. Bu arada odan fiyatının neredeyse yarısı tutarında oda servisinden sipariş verdik. Wyndham üyesiyim ama bunun konaklamamızda bir faydası olmadı.
Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and everything was perfect

8/10 Good

Rayed A

Stayed 1 night in Dec 2022
Response from EK on 31 Jan 2023
Dear Rayed A,Thank you very much for stayed Ramada by Wyndham Istanbul Alibeyköy, wish to see you again.King regards

6/10 Okay

Mohamed

Stayed 1 night in Oct 2022

8/10 Good

Mohamed

Stayed 3 nights in Oct 2022

8/10 Good

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in Aug 2022
Response from Emrah KAYA on 31 Aug 2022
Dear Guest,Thank you for choosing Ramada By Wyndham Istanbul Alibeyköy and for being able to influence your rating via google plus.We are pleased to learn that we have managed to meet your expectations.Hoping to welcome you again very soon,Regards,Emrah KAYAFront office manager

6/10 Okay

Merai m

Stayed 1 night in Jul 2022
Response from Emrah KAYA on 23 Jul 2022
Değerli misafirimiz, Ramada By Wyndham Istanbul Alibeyköy’ü tercih edip, expedia aracılığı ile puanlamanıza etki edebildiğimiz için teşekkür ederiz. Beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Sizi çok yakında tekrar ağırlamak ümidiyle, Saygılarımızla, Emrah KAYA Ön Büro Müdürü

6/10 Okay

Cagdas

Travelled with group
Liked: Cleanliness
Stayed 7 nights in Mar 2022
Response from Emrah KAYA on 29 Mar 2022
Değerli misafirimiz, Ramada By Wyndham Istanbul Alibeyköy’ü tercih edip, expedia aracılığı ile puanlamanıza etki edebildiğimiz için teşekkür ederiz. Beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Sizi çok yakında tekrar ağırlamak ümidiyle, Saygılarımızla, Emrah KAYA Ön Büro Müdürü

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Emrah KAYA on 4 Mar 2022
Değerli misafirimiz, Ramada By Wyndham Istanbul Alibeyköy’ü tercih edip, expedia aracılığı ile puanlamanıza etki edebildiğimiz için teşekkür ederiz. Beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Sizi çok yakında tekrar ağırlamak ümidiyle, Saygılarımızla, Emrah KAYA Ön Büro Müdürü

2/10 Terrible

MERWAN

Travelled with family
Disliked: Staff & service
Hotel staff dishonest, I don’t nequment anyone to trust there staff , And don’t trust COVID test , we paid double price compared outside, and not used for airport , And don’t change any currency there , each 100 $ If you change they pay you 20-25$ less
Stayed 2 nights in Jan 2022
Response from Emrah KAYA on 31 Jan 2022
Dear Guest, Thank you for choosing Ramada By Wyndham Istanbul Alibeyköy. If you need to make an explanation about the problems you think you have experienced; Currency exchanges, as in all hotels, hotels receive a commission for currency exchanges and this information is given to each guest without discrimination. If you accept, currency exchange is carried out. Regarding the Covid-19 tests, since they send personnel from the hospital to the hotel, the prices vary accordingly, as it is within the scope of a special service, you can also go to the hospital and do not accept this pricing. The choice is yours and this is not something that is done by forcing anyone to do anything. Because of these situations, it is not ethical to call the hotel or hotel staff bad or unreliable. We would like to welcome you again very soon and give us the opportunity to change your negative thoughts about your satisfaction into a positive one. Regards, Emrah KAYA Front office manager

4/10 Poor

Faisal

Stayed 7 nights in Dec 2021

10/10 Excellent

Engin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in Alibeyköy
İt as spleasant stay and staff was very friendly. The rooms were clean and hotel was quiet. Hotel is located next to the metro station and there is car.pwrk for those who needed.
Stayed 2 nights in Nov 2021
Response from Emrah KAYA on 22 Nov 2021
Dear Guest, Thank you for choosing Ramada By Wyndham Istanbul Alibeyköy and for being able to influence your rating via google plus. We are pleased to learn that we have managed to meet your expectations. Hoping to welcome you again very soon, Regards, Emrah KAYA Front office manager

6/10 Okay

hr

It’s very normal hotel
Stayed 2 nights in Nov 2021
Response from Emrah KAYA on 19 Nov 2021
Dear Guest, Thank you for choosing Ramada By Wyndham Istanbul Alibeyköy and being able to influence your rating through expedia. We are pleased to learn that we have managed to meet your expectations. Hoping to welcome you again very soon, Regards, Emrah KAYA Front office manager

8/10 Good

Abdullah

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Emrah KAYA on 15 Nov 2021
Değerli misafirimiz, Ramada By Wyndham Istanbul Alibeyköy’ü tercih edip, Expedia aracılığı ile puanlamanıza etki edebildiğimiz için teşekkür ederiz. Beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Sizi çok yakında tekrar ağırlamak ümidiyle, Saygılarımızla, Emrah KAYA Ön Büro Müdürü

8/10 Good

abdullah

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2021
Response from Emrah KAYA on 15 Nov 2021
Değerli misafirimiz, Ramada By Wyndham Istanbul Alibeyköy’ü tercih edip, Expedia aracılığı ile puanlamanıza etki edebildiğimiz için teşekkür ederiz. Beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Sizi çok yakında tekrar ağırlamak ümidiyle, Saygılarımızla, Emrah KAYA Ön Büro Müdürü

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Emrah KAYA on 15 Nov 2021
Değerli misafirimiz, Ramada By Wyndham Istanbul Alibeyköy’ü tercih edip, Expedia aracılığı ile puanlamanıza etki edebildiğimiz için teşekkür ederiz. Beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. Sizi çok yakında tekrar ağırlamak ümidiyle, Saygılarımızla, Emrah KAYA Ön Büro Müdürü

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Ramada By Wyndham İstanbul Alibeyköy on 13 Aug 2021
Sayın Fatima Hanım, Ramada İstanbul Alibeyköy’ü son ziyaretinizden sonra vaktinizi ayırarak otelimiz hakkında yapmış olduğunuz nazik değerlendirmeniz için teşekkür ederiz. Otel ve tüm ekip olarak hedefimiz sizin genel memnuniyetinizdir. Bununla birlikte bulunmuş olduğunuz değerlendirmeler için müteşekkiriz. Olumlu yorumlarınızı almak bizi motive ederken, başarılı yolda olduğumuzu işaret etmekte ve kaliteli hizmet anlayışımızı, Türk misafirperverliğini başarıyla yansıttığımızı göstermektedir. Sizi yakın zamanda otelimizde tekrar ağırlamak bizi onurlandıracak ve mutlu edecektir. Saygılarımızla, Ramada By Wyndham İstanbul Alibeyköy Ailesi

8/10 Good

Hind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Ramada By Wyndham Istanbul Alibeyköy on 19 Jun 2021
İlgini ve puanlamanız için çok teşekkür ederiz. Tekrar sizleri ağırlamaktan memnuniyet duyacağımızı belirtmek isteriz. Saygılarımla,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It is an average property-
Stayed 4 nights in May 2021
Response from Ramada By Wyndham Istanbul Alibeyköy on 12 May 2021
Merhabalar, değerlendirmeniz için teşekkür ederiz. Eksikliklerimizi tamamlayıp sizleri daha iyi ağırlamak için sabırsızlanıyoruz!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I would use this again
Stayed 1 night in Apr 2021
Response from Satış Ofisi on 3 May 2021
Dear Guest, Thank you choosing Ramada By Wyndham Istanbul Alibeyköy and we are pleased to see we met your expectations. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We look forward to your return. Yours sincerely, Ramada By Wyndham İstanbul Aileyköy Family

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
What an amazing place to stay in a beautiful city! The staff was incredibly kind and helpful. I had to get a COVID test before I flew out and they scheduled the test and had the results sent to me upon its completion. The breakfast was good.
Stayed 7 nights in Jan 2021
Response from Ön Büro Müdürü on 10 Feb 2021
Dear Mr. Mark, Thank you choosing Ramada By Wyndham Istanbul Alibeyköy and we are pleased to see we met your expectations. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We look forward to your return. Yours sincerely, Umit SENOL Front Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walking distance everywhere. Close to train station
Stayed 3 nights in Dec 2020
Response from Ön Büro Müdürü on 18 Dec 2020
Dear Guest,, Thank you choosing Ramada By Wyndham Istanbul Alibeyköy and we are pleased to see we met your expectations. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We look forward to your return. Yours sincerely, Umit SENOL

8/10 Good

Islam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Ön Büro Müdürü on 18 Dec 2020
Dear Mr. Islam Thank you choosing Ramada By Wyndham Istanbul Alibeyköy and we are pleased to see we met your expectations. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We look forward to your return. Yours sincerely, Umit SENOL

8/10 Good

Turabi, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have used this particular hotel before very clean and staff very friendly, I feel sorry in this terrible time for hospitality industries trying to survive while they trying to be safe everybody warring face mask you get served rather than self service
Stayed 2 nights in Oct 2020
Response from Ön Büro Müdürü on 22 Oct 2020
Dear Mr.Turabi, Thank you choosing Ramada By Wyndham Istanbul Alibeyköy and we are pleased to see we met your expectations. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We look forward to your return. Yours sincerely, Umit SENOL Front Office Manager

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Great place, clean and very friendly staff
Stayed 2 nights in Jun 2020
Response from Ön Büro Müdürü on 18 Jun 2020
Dear Frank , After your last visit to Ramada Istanbul Alibeykoy, we would like to thank you for your good comments and your points about our hotel… Your overall satisfaction is what we aim for as a Hotel and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. With the service understanding that we have developed, we will welcome you again in our hotel in the near future will honor us and be an oppurtunity for make you feel our Turkish Hospitality one more time… Sincerely Yours, Umit SENOL Front Office Manager

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great stay, friendly staff at every point of contact from check in to check out. Thank you.
Stayed 2 nights in Jun 2020
Response from Ön Büro Müdürü on 17 Jun 2020
Dear Frank, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Istanbul Alibeykoy. It is always a pleasure to receive positive feedback which will assist us to continuously strive to improve our services and facilities Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Umit Senol Front Office Manager

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a great price
Great hotel, excellent staff from checkin to parking to Resturant. Very comfortable place. Easy to get to and free parking.
Stayed 1 night in Jun 2020
Response from Ön Büro Müdürü on 15 Jun 2020
Dear Mr. Frank, Thank you choosing Ramada By Wyndham Istanbul Alibeyköy and we are pleased to see we met your expectations. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We look forward to your return. Yours sincerely, Umit SENOL Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Front Office Manager on 2 Mar 2020
Dear Precious Guest, Thank you for having taken the time to complete our guest survey following your recent stay at Ramada Istanbul Alibeykoy. I am happy to read you were generally satisfied, but concerned that you gave a lower rating for less varieties for vegeterians. Any additional comments you could provide are highly appreciated to aid us in our quest to provide the utmost in comfort for our guests. We do hope that you will consider us again for your future accommodation needs. Sincerely, Umit SENOL Front Office Manager

8/10 Good

Reyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ön Büro Müdürü on 4 Mar 2020
Sayın Reyhan Hanım, Değerli yorumunuz için çok teşekkür ederiz. Beklentilerinizi karşılayabilmiş olmak bizi çok mutlu etti. Sizi tekrar aramızda görmek için sabırsızlanıyoruz. Saygılarımla Ümit ŞENOL Ön Büro Müdürü

8/10 Good

majdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the reasonable value
it is nice hotel ... area has resturants and supermarkets ...has good breakfast ... I think it worth the value ... the room I got has bedroom + big sitting room plus nice bath ... clean and neat
Stayed 2 nights in Jan 2020
Response from gm on 16 Jan 2020
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

8/10 Good

SHAKER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from gm on 16 Jan 2020
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from gm on 16 Dec 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

8/10 Good

John

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, very clean and close to my work place only criticized would be even it said self parking no your have to hand your key to hotel staff sometimes you need to in and out which makes uncomfortable
Stayed 4 nights in Nov 2019
Response from gm on 4 Dec 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

6/10 Okay

Ruben

Stayed 4 nights in Nov 2019
Response from GM on 22 Nov 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from gm on 19 Oct 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice trip for me in Istanbul with your wonderful hospitality in the hotel! God willing, I will be your hospitality soon
Stayed 5 nights in Sep 2019
Response from gm on 5 Oct 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and I have enjoyed the hotel and the staff and I hope that i visit it again
Stayed 4 nights in Sep 2019
Response from GM on 3 Oct 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from GM on 2 Oct 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

8/10 Good

Saima

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019
Response from gm on 2 Oct 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from GM on 19 Sept 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

10/10 Excellent

Chamberlain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Pleasant staff always trying their best. Cleaner Zumurot was excellent made sure room was always clean and always asked what we wanted done as we where there 10 days. Reception and all service staff really made sure we were comfortable and the manager was so engaging not shying away from advising the best spots to visit in Turkey. I was so impressed with how he engaged with us making it feel like a home away from home.
Stayed 9 nights in Aug 2019
Response from gm on 11 Sept 2019
Dear guest, your comments are important to us in order to serve you better. You can be sure that we will serve you better in your next stay.

8/10 Good

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They don’t respect you, and they don’t clean the rooms good, and the restaurant that they have is the worst . And some manager there he didn’t treat me wil , he disrespect me and when I told him that I will right a review in Expedia than he come to me and said that he is sorry.
Stayed 4 nights in Aug 2019

10/10 Excellent

Rashed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019
Response from Umit SENOL on 5 Sept 2019
Dear Mr. Rashed, First of all, we would like to thank you for choosing Ramada Istanbul Alibeykoy for your stay in İstanbul. Thank you for taking your time out to post a review about Ramada Istanbul Alibeykoy, we are very pleased to hear that all our services were to your satisfaction and please be assured that your positive comments have already been shared with all our team members. We look forward to welcoming you back to Ramada Istanbul Alibeykoy again. Yours sincerely, Umit SENOL Front Office Manager

4/10 Poor

Gokhan

Disliked: Cleanliness, property conditions & facilities
Hotel needs to be renewed, there is a metro construction near by the hotel and its on the surface. I asked soft pillow but they don’t have any choices. Middle class hotel
Stayed 1 night in May 2019
Response from Ramada Istanbul Alibeyköy on 9 Jun 2019
Dear Mr. Çınar, Thank you for your kind interest in Ramada Alibeyköy. We are sorry to have missed the chance to make your stay unforgettable satisfied in our hotel because of the disruptions experienced during your stay. Thank you very much for the information you share which will be very useful for us to improve ourselves. We will take all necessary actions not to have same problems again. Best Regards

6/10 Okay

Adem

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Reservation Department on 24 May 2019
Thank you.

8/10 Good

mursal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel, very helpful employees,especially receptionist, I couldn’t remember ladies names, butI remember Ahmet who was very helpful. Hotel is brand new hotel, but the location of the hotel is not the best as it’s far from restaurants and shopping areas.
Stayed 3 nights in Nov 2018
Response from Reservation Department on 28 Nov 2018
Dear Mursal, Thank you for your kind feedback. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Nothing. Breakfast was not great,
Stayed 7 nights in Aug 2018
Response from Reservation Department on 15 Aug 2018
Dear Guest, Thank you for your feedback.

6/10 Okay

AH, Kuwait

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
First the reception didn’t accept my credit card although it was valid!!! They force me to use my debit card!! Then I book one room until 14th of July,, the reception told me it is until the 15 th !! When I came back at night to my room I found it occupied by another guest!!! The night shift receptionist have no idea! And he told me you’re room is until the 14th again!!!!! On the other hand in spite of hanging the do not disturb sign at the door! The house keeping knocking on the door in the morning!!!
Stayed 5 nights in Jul 2018
Response from Reservation Department on 8 Aug 2018
Dear Ah, We are very sorry for your bad experience. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.