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Reviews of Puhu Otel

Puhu Otel
Basakçi Sk., No 2/1, Istanbul, Istanbul

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 234 reviews" "
Rating 8 - Good. 58 out of 234 reviews" "
Rating 6 - Okay. 26 out of 234 reviews" "
Rating 4 - Poor. 8 out of 234 reviews" "
Rating 2 - Terrible. 9 out of 234 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Almazbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect stay. Thank you 🙏
Stayed 2 nights in Apr 2024

6/10 Okay

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location, quiet area
Stayed 2 nights in Mar 2024

6/10 Okay

Damira

Stayed 1 night in Dec 2023

10/10 Excellent

SHAHZAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small boutique hotel
Enjoyed my stay. Bathroom was clean, which is critical for a great rating. Room provided a small fridge, tv, slippers, sitting area and balcony. I liked the location as well. I would use it again as a young solo traveller. Thanks.
Stayed 4 nights in Dec 2023

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and very helpful. The hotel's location was ideal, providing easy access to local attractions and dining options.
Stayed 2 nights in Sep 2023
Response from Samet Bey on 14 Oct 2023
Thank you Hassan :)

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness plus!
Stayed 7 nights in Sep 2023
Response from Samet Bey on 14 Oct 2023
Thank you Charles :)

8/10 Good

Aria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jun 2023
Response from Samet Bey on 14 Oct 2023
Thank you Aria :)

10/10 Excellent

Fredrik

Stayed 1 night in Jul 2023

10/10 Excellent

Silviu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel and location.
All perfect. Services and location 10/10.
Stayed 1 night in Jul 2023
Response from Samet Bey on 17 Jul 2023
Teşekkür ederiz Efendim :)

8/10 Good

Karimah, Mobarak Alkabeer

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good room and clean
Stayed 2 nights in May 2023
Response from Samet Bey on 4 Jul 2023
Değerlendirmeniz için teşekkür ederiz :)

2/10 Terrible

Nickolas

Stayed 1 night in Sep 2022

10/10 Excellent

FIRAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean room
Very friendly & helpful staff during check-in & out. The room was quite and very quiet which is exceptional for such a busy neighbourhood. The amenities were sufficient
Stayed 1 night in Sep 2022
Response from Puhu Hotel on 5 Oct 2022
Thank you for your comment, Mr. Fırat. We will be happy to welcome you again in our hotel.

8/10 Good

Gunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from PUHU OTEL on 5 Jul 2022
TEŞEKKÜR EDERİZ.

8/10 Good

Gunay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from PUHU OTEL on 5 Jul 2022
TEŞEKKÜR EDERİZ.

10/10 Excellent

Nashat Hamed

Stayed 2 nights in May 2022
Response from Puhu Hotel on 8 May 2022
Thanks for your positive review ☺️

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Good if you travel light.
This is a good hotel if you travel light and are in good shape. There is no elevator. No taxis will come to the hotel because of its location. You have to walk 3/4 of a mile to a taxi stand to get a taxi. It was pretty quiet and location was close to stores and restaurants.
Stayed 4 nights in Mar 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2022
Response from Puhu Hotel on 7 Apr 2022
Mr. Alexander Thanks for your positive review 😃

10/10 Excellent

Kluban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice staff and good location. Lots of cheap restaurants nearby. There's a buss stop, including havabus, down the road in case someone needs a place to stay between flights. At first we got a room with a wet wall that stank so we asked to change the room and didn't have any issues anymore.
Stayed 3 nights in Feb 2022
Response from PUHU OTEL on 21 Mar 2022
TEŞEKKÜR EDERİZ..

8/10 Good

Ekaterina

Stayed 4 nights in Nov 2021
Response from PUHU OTEL.. on 18 Nov 2021
TEŞEKKÜR EDERİZ..

10/10 Excellent

Ezgi Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Again thank you Mr. Volkan! He was so helpful about our reservation because we did a mistake about the room and stay dates but he put a lot effort to provide us a lovely room. I've never seen a big and comfortable room for this reasonable price. It's one of the best, stylish and comfortable. Of course clean as well. I really recommend it for its location also since it's very close to the seaside. I loved how windows are looks so historical. I love İstanbul and Puhu Hotel. We are coming back again for sure!
Stayed 1 night in Sep 2021
Response from puhu otel on 26 Sept 2021
teşekkür ederiz..tekrar bekleriz..

10/10 Excellent

Adrienne

Liked: Cleanliness, property conditions & facilities, room comfort
Great for pet-friendly travel
Seemingly a family-run business, I stayed in two different rooms during my time there - one on the top floor with an outdoor balcony which the cats appreciated, and another on the first floor facing the street. I was traveling with my two cats, and the staff was super friendly with them, and didn’t mind them hanging out and wandering around the lobby for a while after I checked out. Large rooms, good A/C, the staff doesn’t really speak English but just make any requests through google translate. Within a 5 minute walk to the kadikoy bus terminal and ferries.
Stayed 2 nights in Sep 2021
Response from puhu otel on 26 Sept 2021
thank you..adrienne..

10/10 Excellent

Bryan

Stayed 1 night in Aug 2021

8/10 Good

Mustafa Yusuf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from PUHU OTEL on 7 Sept 2021
teşekkür ederiz Mustafa bey..

8/10 Good

Charlotte

Liked: Staff & service
Disliked: Cleanliness
Nice
Very big room, wich make it very nice. Friendly and helpfull staff. Good location. But cleaness could be better
Stayed 3 nights in Aug 2021
Response from PUHU OTEL on 7 Sept 2021
THANK YOU CHARLOTTE..

8/10 Good

Ellina

Liked: Staff & service, property conditions & facilities, room comfort
Overall a nice place to stay. The room was big and comfy, good location, friendly staff, few supermarkets nearby. WiFi worked well. The street was a bit noisy, and the room could be a bit cleaner. But for the price you pay, it's still pretty good. Satisfied with my stay.
Stayed 2 nights in May 2021
Response from PUHU OTEL.. on 20 Jun 2021
THANK YOU MRS ELİNA..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the chier was broken the main light was so weak the air condition is not working
Stayed 1 night in Apr 2021

10/10 Excellent

Omer Gilani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small, convenient and peaceful.
Found Kadikoy as a good area, not too much tourists here. Food & shopping is far better than the eruo side.
Stayed 2 nights in Jan 2021
Response from PUHU OTEL on 8 Mar 2021
TEŞEKKÜR EDERİZ..OMER BEY..

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Value Great Location
If this were a non smoking Hotel it would get 10 out of 10! A great spacious room, very clean and excellent service that goes the extra mile. I would recommend but if you stop the smoking I would highly recommend! The location is near the ferries, good supermarkets, nakeries, vege and alcohol stores. Also not far to the main shops. Quiet area. Good shower and hot water. Warm room. We had a non smoking room but smoke comes through the vents. It was the only negative, everything else was perfect!
Stayed 12 nights in Dec 2020
Response from Puhu otel on 16 Dec 2020
Thank you Rebecca. .

10/10 Excellent

Verified traveller

Çok rahat ve geniş odalı. Evinizde gibi hissedeceksiniz. Temiz ve ekipte kibar.
Stayed 1 night in Aug 2020
Response from Puhu otel on 31 Aug 2020
Teşekkürler tekrar bekleriz efendim..

10/10 Excellent

Avi, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for staying! The room was very clean and bigger than I expected, it looked exactly like the pictures on the listing. The location was perfect close to all the major attractions and easy access to public transportation. Very kind hotel staff-always available to help me out with anything I needed.
Stayed 1 night in Aug 2020
Response from PUHU OTEL on 16 Sept 2020
THANK YOU AVİ

10/10 Excellent

Daniel, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a few minutes walk from the ferry, the metro, and the airport express bus. Surrounded by plenty of shops, cafes, and restaurants. Excellent price for a large comfortable room with large towels, good AC, high ceilings. And the staff were wonderful. For the price A
Stayed 5 nights in Jun 2020

10/10 Excellent

Wissambaltaji, Koaceli

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy in the reception was friendly the room was clean and tidy the location of the hotel is perfect 2 mins to the metro station and food restaurants !!
Stayed 1 night in Jun 2020

10/10 Excellent

Yusuf Kenan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from RSP on 13 Mar 2020
TEŞEKKÜRLER

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from RSP on 13 Mar 2020
TEŞEKKÜRLER

8/10 Good

Çağıl

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from RSP on 5 Dec 2019
TESEKKURLER

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind hotel owner—always available to respond to my concerns. Good location in Kadaköy to ferry boats, airport busses and local excellent food.
Stayed 24 nights in Oct 2019

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great area. Close to ferry and airport bus. Very clean and comfortable room.
Stayed 3 nights in Sep 2019

10/10 Excellent

Fulya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the heart of the city
Clean room and excellent location
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and very clean. The equipment is good. I booked for one double bed room and they gave me two double beds which made me very surprised! The manager is very kind to answer my questions. I’d like to stay there again if I go to Istanbul again!
Stayed 2 nights in Aug 2019
Response from RSP on 2 Oct 2019
TEŞEKKÜRLER

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I am happy with the property Perfect location. Nice staff. Clean rooms.
Stayed 1 night in Jul 2019
Response from Puhu Hotel on 19 Jul 2019
Thank you for your review. We're happy you enjoyed your stay.

4/10 Poor

Necdet

Disliked: Amenities, property conditions & facilities
Es ist einfach sehr teuer fur diese klasse Hotel. Es gibt mehrere Hotel welche noch besser und nocht günstige sind
Stayed 8 nights in May 2024

8/10 Good

Tetsuya

Liked: Cleanliness
カドゥキョイの地下鉄および船乗り場から徒歩10分以内と近く、買い物や食事、酒を買うのにも困らない便利な立地。ホテルは下町の風情があって楽しい。古い建物だが、衛生面の不安はないし、冷蔵庫やケトル、エアコンもあるので困ることもなかった。フロントに人がいない時間が多いが、数日に一度掃除してくれる（頼めば毎日でもしてくれるのかもしれない）。
Stayed 7 nights in Apr 2024

6/10 Okay

Dale

Disliked: Cleanliness, property conditions & facilities
A bit dirty and unkept (the clock in the room doesn’t even tell the right time.)
Stayed 2 nights in Mar 2024

8/10 Good

Felicitass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein kleines gemütliches Hotel zu einem guten Preis in einer Top Lage. Kadiköy ist ein sehr hübsches und belebtes Viertel mit vielen guten Einkaufs- und Speisemöglichkeiten, etwas abseits vom Tourismus und den touristischen Preisen. Das Zimmer war relativ groß und gemütlich eingerichtet. Ein minus war, dass unser Zimmer im Erdgeschoss lag, von der Straße einsehbar war und man wenn man das Fenster offen gelassen hat, immer mal wieder Laute Motorräder vorbei kamen. Uns hat das aber nicht so gestört, die Fenster könnte man natürlich Blickdichte machen. Das Personal war sehr freundlich und easygoing, Kommunikation entspannt
Stayed 1 night in Mar 2024

6/10 Okay

Enes Can

Stayed 1 night in Feb 2024

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very nicely furnished hotel with a 24 hour reception, where you can feel safe. Very helpful staff. Quiet yet central location. The city center and bus stops are all within walking distance. Many thanks for the pleasant time!
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Accueil très sympa, très bien situé. A proximité de beaucoup de transports en commun sans être exposé aux bruits de la ville. Toutefois, le ménage n'a pas été fait une seule fois pendant la durée du séjour (4 jours).
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveller

Disliked: Room comfort
ホテルと言うより、ただの便利な宿泊所
タクシムとイズミルには度々宿泊しますが、カドキョイのホテルは3軒目。 ( 問題点 ) ①4泊の初日に充てられた部屋は階段を登る最上階。 部屋は25平米と広いが、暖房設備は出力弱いエアコンのみでヒーターが壊れていた。 外の気温は7 度なのでヒーターがないと困るので、翌日は部屋を変えてもらった。 (10時にフロントに行くと12時に来てと言われ向かうと、やはり13時になったら新しい部屋に案内できるから、と言われ待機) ②バスルームは下水とカビの臭いがかなりしていた。シャワーに不具合があり、シャワーにしていても蛇口から同時に水が出るので、床は浸水状態になっていた。 ③クローゼットのハンガーは壊れていた一本しかなかったので、数本追加をリクエストした。 (部屋を移動したらシャワーの不具合と異臭はなくなり、ハンガーも数本きちんと用意されていた) ⑤今度はヒーターが稼働しているので、エアコン電力の消費は避けたい様でリモコンがなかった。(やはり真冬の寒さには必要なので、寝る時は消すからと伝え、使用許可を頂いた) ⑤広い部屋の灯りはトイレと同様の明るさの物が1箇所しか点かないので、とても薄暗い室内だった。 ⑥英語が話せない優しいスタッフさんが少しだけフロントにいるが、基本は誰も常駐せず、 掃除や客室整備に関しては4泊でもノータッチ。 (タオル交換とゴミ捨てはお願いしたらして下さった) ホテルとしてのサービス的な事は、過去最も受けられない4泊であった。 ロケーションと部屋の広さは良かったので、コンディションが良い部屋を求めるのをお勧めします。
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kullanıcı Yorumu
ismail bey saolsun çok yardımcı oldu ufakta bir kıyak geçti bize isteyen gönül rahatlığıyla tercih edebilir hem konum hem hizmet hem de temizlik açısından süper bir butik otel
Stayed 1 night in Jan 2024

10/10 Excellent

osman

Stayed 1 night in Dec 2023