Front of property

Reviews of Fairytale Hotel

Fairytale Hotel
Kucuk Ayasofya Cd. No 57, Kat 2-3 Sultanahmet, Istanbul

Reviews

4.2
Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 6 out of 13 reviews" "

4.0/10

Cleanliness

4.6/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Kötü
Televizyonlar calısmıyor. Kurumsal bir otel değil kimin işlettiği belli değil. Çok fazla eksiklikleri var. Güven hissi yok.
Stayed 1 night in Mar 2019

4/10 Poor

bahar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok kötü
Temizlik hizmet açısından berbattı. Yorganı bir çarşafla sarmışlar leke içinde pis bir yorgan çarşafta leke içindeydi. Çok gürültülü bir otel.
Stayed 1 night in Jan 2019
Response from rıdvan on 11 Jan 2019
iki kuruş verip 5 yıldız sıtandartında hizmet isityorsunuz

10/10 Excellent

sengul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz bir otel.
Resepsiyonda duran görevli gayet yardım sever birisi. Misafirlere karşı ilgisi yükseķ birisi. Otel odası biraz küçük olmasına rağmen çok temiz ve yatakları çok konforlu. Tercih edebilirsiniz.
Stayed 1 night in Dec 2018
Response from rıdvan on 25 Dec 2018
çok teşekürler bir daha görüşmek üzere :)

2/10 Terrible

nariman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
C grave
C grave c horrible ya pas d’accueil ni restauration ni petit déjeuner service de chambre le patron vulgaire je vous conseille pas franchement c grave
Stayed 7 nights in Dec 2018
Response from rıdvan on 24 Dec 2018
our hotel is very nice you paid 10 euro for two person and you need 5 stars hotel if you want beter sitatione you can book 100 euro per days tahnk you :)

8/10 Good

Valentin

Liked: Staff & service
Stayed 1 night in Dec 2018
Response from rıdvan on 20 Dec 2018
thak you see you agein

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2018
Response from rıdvan on 13 Dec 2018
thank you

4/10 Poor

MissWanderlust

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had daily wifi issues, you can't have breakfast before 9am, I went there at 8.30 am, no one of the staff was there. Orange juice is not included in the breakfast menu, you have to pay for it 20 turkish liras. They didn't clean my room during my whole stay, which was 6 days. Run for your life, don't choose this hotel!!!
Stayed 5 nights in Nov 2018
Response from rıdvan on 5 Dec 2018
hello l am sory a bout that problem becose of hotel in ranuvesitione

6/10 Okay

Nikolay

Disliked: Cleanliness, staff & service, property conditions & facilities
Двое суток в Fairytale Hotel
Основным бизнесом владельцев отеля является ресторан, а отель, ИМХО, является дополнительным заработком. Соответственно, при каждом заходе в номер вам будут предлагать поесть в их ресторане. Плюсы отеля: 1. Месторасположение (очень близко до Голубой мечети и ипподрома). 2. Неплохой уютный номер, хотя и довольно маленький. 3. Наличие чайника в номере. 4. Понравились окна в пол и маленькие балкончики. 5. Наличие сейфа в номере (хотя я им не пользовался) Минусы: 1. При заселении на ресепшене стали требовать какую-то оплату. Номер был оплачен онлайн в российских рублях через PayPal. 2. В номере есть шкаф, но в нем нет вешалок. 3. В номере есть чайник и стаканы. Положили даже два пакетика чая и сахар, но нет чайных ложек. 4. Не было обещанной бесплатной бутилированной воды. 5. Не было обещанных тапочек. 6. За двое суток номер ни разу не убирали. 7. Сломана одна стенка душевой кабины. Поэтому когда принимаешь душ все льется на рядом расположенный унитаз. 8. Кабельного ТВ нет, есть штук 10 местных каналов. 9. Wi-Fi очень медленный! 10. Придя в 8 утра на завтрак обнаружил закрытый ресторан и спящего на полу сотрудника. Через некоторое время вопрос с завтраком был решен - подали яичницу из одного яйца, огурец, помидор, джем и чай. То есть порционный континентальный завтрак, который надо еще выпрашивать. Шведского стола там нет! 11. Нет урны в номере. 12. Был шампунь, но не было мыла для рук!
Stayed 2 nights in Oct 2018
Response from rıdvan on 3 Dec 2018
otelimiz elinden geleni yapmakta hazır olumsuz çalısan personellerden dolayı çok özür dilerim

2/10 Terrible

Nadia, Paris

Disliked: Cleanliness, property conditions & facilities, room comfort
Emplacement stratégique mais le nom de l'hôtel c pas le bon les chambre sont petites, escalier restreint
Stayed 3 nights in Oct 2018
Response from rıdvan on 5 Dec 2018
çok özür dileriz bilgisiz personellerden dolayı şahsim olaraak özür dilerim

2/10 Terrible

Sylvie, Istanbul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très proche de la place sultanahmet mais je vraiment très déçu de l’éta De la chambre qui était minuscule et sale .nous avons cherché pendant 15min l’hotel avec ce nom alors qu’il avait un autre nom ! Personnel pas acceuillant du tout ! Je déconseille cet hôtel infesté de cafard et très bruyant la nuit . Nous avions une couette 1personne pour 2 personneset j’en passe de tous les côtés négatifs, nous avons très mal dormi et nous avons toujours mangé ailleurs car la cuisine laissait à désirer
Stayed 6 nights in Oct 2018
Response from rıdvan on 5 Dec 2018
çok özür dileriz bilgisiz personellerden dolayı şahsim olaraak özür dilerim

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from rıdvan on 5 Dec 2018
teşekürler

6/10 Okay

tit, istamboul

Liked: Staff & service
Proximité parfaite !
On va dire que c est un très bon rapport qualité prix tout est correct dans l hôtel nous avons beaucoup apprécié la situation géographique parfaite le personnel très gentils aussi .
Stayed 3 nights in Sep 2018

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018