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Reviews of Concept Nisantasi Hotels & Spa

Concept Nisantasi Hotels & Spa
Melek Sk. 6, Istanbul, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 36 reviews" "
Rating 8 - Good. 6 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Anniversary
We visited Concept Nişantaşı as a wedding anniversary and it was a hotel chosen through reviews from previous stayers and to be honest it is a lovely place as been stated before. The staff is extremely attentive, friendly, always on hand to resolve or find alternatives to our needs. Very sympathetic even when we had an issue with a taxi driver WE had booked ourselves to which the hotel had no involvement in, and even then they stepped in booked a reliable taxi who arrived within minutes. The only downside to our stay would be all related to travel to and from the hotel, the taxi drivers would make a fuss to go through the narrow roads again to which the hotel had no involvement. However main road was within walking distance we’d say 7-8 mins to main road to which we actually enjoyed. All staff specially Mr Tural and Mr Adem, outstanding performance attentive and extremely resourceful. We stayed at two different rooms to which we loved however room 605 may need a little TLC. The bathroom needs some taking care of and maybe the shower needs to be changed as for a room of that size and comfort could have been a little bigger. I have OCD and unfortunately for others I see every little detail and unfortunately for the cleaning staff there were corners of rooms left unseen to. But overall we rate our stay 5 stars and if our recommendations are taken into consideration would actually rate it much higher. Thank you everyone and we will be BACK!!!
Stayed 2 nights in Feb 2024

2/10 Terrible

Howaida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Raanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible! The hotel was amazing, super comfortable, clean, spacious room. The staff of the hotel is the best one I had so far in my hotel stays. Serhat and Burak from the breakfast are the kindest persons in the world, incredible service, always super attentive. Also, Adem was the best guy from the hotel, super helpful and caring. Thank you so much for an incredible experience in Istanbul! We will be back
Response from mustafa on 29 Jan 2024
Dear guest, as the Concept Nisantasi Hotel&Spa team, we would like to thank you very much for your kind feedback.We look forward to your future visit.

6/10 Okay

UFUK

Stayed 2 nights in Jul 2023

8/10 Good

kamel, southaven

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good about this hotel. Very friendly staff. I recommend
Stayed 3 nights in Jun 2023
Response from mustafa on 12 Jun 2023
Dear Kamel,Thank you so much for your lovely comment about our hotel and team :). We are so glad you have choosen us for your stay.. and satisfaction is very important for us..We are glad that we met with your expectations. We will indeed look forward for your future stays:)Best Regards from Walton Hotels & Spa Nisantasi

10/10 Excellent

Jayakrishnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Friendly staff, especially the hotel GM
Stayed 2 nights in Feb 2023
Response from Guest Relations on 3 Mar 2023
Dear Jay,Thank you so much for your lovely comment about our hotel and team and breakfast:) . We are so glad you have choosen us for your stay.. and satisfaction is very important for us..We are glad that we met with your expectations. We will indeed look forward for your future stays:)Best Regards from Walton Hotels & Spa Nisantasi

10/10 Excellent

Ziad Ashraf, Cairo

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
They have the best staff we have ever seen, very Honest, cooperative and so friendly
Response from Guest Relations on 19 Jan 2023
Dear Ziad,Thank you so much for your lovely feedback:) All of our team is so happy to meet you..We are so looking forward to host you again.Best Regards from Walton Hotels & Spa Nisantasi

10/10 Excellent

majid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really good hotel special thanks to the reception people they are awesome
Response from Ayca Cesnigil on 2 Dec 2022
Dear Majid,Thank you so much for your lovely feedback about our team:) All of our team is so happy to meet you in person.. We hope to host you and your family again hopefully in near future:)Best Regards from Walton Hotels & Spa Nisantasi

10/10 Excellent

Feras

Response from mustafa on 29 Jan 2024
Dear guest, as the Concept Nisantasi Hotel&Spa team, we would like to thank you very much for your kind feedback.We look forward to your future visit.

8/10 Good

Shaker

Travelled with family
Liked: Staff & service, room comfort
Nice
Nice in general
Stayed 6 nights in Sep 2022
Response from Guest Relations on 2 Oct 2022
Dear Shaker,Thank you so much for your comment about your stay. We are so happy to know that you enjoyed your stay in our hotel..We look forward for your future stays:) Best Regards from Walton Hotels & Spa Nisantası

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostafa and Adam and all the rest of the staff were friendly and helpful and we enjoyed our stay in this clean and quiet hotel near a nice shopping area and good restaurants.
Stayed 10 nights in Jul 2022
Response from Guest Relations on 11 Aug 2022
Dear Omar, Thank you so much for your great comment about our team cleaning and location:) You made us truly happy.. Our team sends their regards to you:) We are so looking forward for your next stay.. Best Regards from Walton Hotels & Spa Nisantasi

4/10 Poor

veli

Travelled with family, Business traveller
Liked: Staff & service
Otel çok kötü asansör ve havalandırma sesi vardı uyuyamadım
Stayed 1 night in Jul 2022
Response from Guest Relations on 26 Jul 2022
Merhabalar, Otelimizden memnun kalmamanız bizleri cok uzdu. Keske rahatsız oldugunuz konuyla ilgili bilgimiz olsaydı gerekli aksiyonu alırdık.. Bir dahaki sefere sizleri agırlamak dilegiyle

10/10 Excellent

Angunaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Guest Relations on 8 Nov 2022
Dear Angunaa,Thanks for rating us. We look forward for your future visits.Best Regards, Walton Hotels & Spa Nişantaşı

4/10 Poor

Bassem

Liked: Staff & service
Disliked: Amenities
Stayed 6 nights in May 2022

10/10 Excellent

Bilal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, feel at home hotel
Stayed 5 nights in Feb 2022
Response from mustafa on 29 Jan 2024
Dear guest, as the Concept Nisantasi Hotel&Spa team, we would like to thank you very much for your kind feedback.We look forward to your future visit.

10/10 Excellent

Danijel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and nearly!
Stayed 3 nights in Apr 2024

10/10 Excellent

Fatih

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De service was heel goed. Aardige mensen. Heel behulpzaam en lief. Kamers schoon en netjes. Hele fijne dagen gehad in het hotel. Ontbijt is ook super lekker.
Stayed 5 nights in Nov 2023
Response from mustafa on 29 Jan 2024
Dear guest, as the Concept Nisantasi Hotel&Spa team, we would like to thank you very much for your kind feedback.We look forward to your future visit.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande
Situation géographique top. Hôtel et personnel sympas. Literie à améliorer.
Stayed 1 night in Nov 2023
Response from mustafa on 29 Jan 2024
Dear guest, as the Concept Nisantasi Hotel&Spa team, we would like to thank you very much for your kind feedback.We look forward to your future visit.

6/10 Okay

Irem

Stayed 2 nights in Nov 2023

6/10 Okay

Shejahat

Business traveller
Liked: Cleanliness, staff & service
Netheid een 10, staat van de kamers 6, service een 10, weinig Engelssprekende medewerkers, zwembad zit in de kelder, een klein badje,
Stayed 8 nights in Sep 2023

10/10 Excellent

Furkan

Liked: Cleanliness, staff & service, property conditions & facilities
Alles perfekt!
Stayed 2 nights in Jul 2023

10/10 Excellent

Murat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service , sauberkeit alles super Sehr freundliches hilfsbereites personal
Stayed 5 nights in Dec 2022
Response from Guest Relations on 12 Dec 2022
Dear Murat,Thank you so much for your lovely feedback about our team.We are so glad to know that you were satisfied with your stay.. We will look forward for your future visits.Best Regards from Walton Hotels & Spa Nisantası

2/10 Terrible

Julia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben das Hotel aufgrund der schönen Fotos und wegen des SPA gebucht. Das Hotel liegt in einer sehr kleinen Seitenstraße 10 Minuten von Nisantasi entfernt. Das Zimmer was wir bekamen war in einem sehr schlechten Zustand (Wasserflecken, dreckiges Bad, Föhn Kabel hing Strom raus). Nach sehr langer Diskussion (mitten in der Nacht) bekamen wir für eine Nacht ein anderes Zimmer. Dieses stank so extrem nach Kanal das es kaum auszuhalten war. Die Zimmer sind dreckig, alles ist abgenutzt und in die Jahre gekommen. Der „SPA“ Bereich ebenso. Die Mitarbeiter essen am Empfangsbereich oder sitzen am Pool rum. Es riecht extrem muffig. Der Pool war kalt und sehr verschmutzt. Uns wurde nach langer Diskussion eine Massage angeboten die wir nach dem Zustand des spa Bereichs dankend ablehnten. Im finalen neuen Zimmer war der Kühlschrank extrem verschmutzt. Sauberkeit wird dort anders wahrgenommen. Des Weiteren gibt es keine minibar.
Response from Guest Relations on 8 Nov 2022
Dear Julia,We are so sorry that your experience.We have noted your feedback for improvements. We ensure you that your valuable comment will be shared with the related departments and necessary actions will be taken. Best Regards from Walton Hotels & Spa Nisantasi

8/10 Good

Daghan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022
Response from Guest Relations on 25 Oct 2022
Dear Daghan,Thank you so much for your feedback:) We look forward for your future visits.Regards

2/10 Terrible

Ramlah

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
It was my first time having such dirty room and disturbing Bathroom it was so disgusting what I was not able to sleep or go to Toilet o would not recommend anyone this Hotel. I regret buying for this kind of hotel. This is a 2 star hotel in my opinion I came to Istanbul many times but raten this hotel 4 star it’s not fair to other hotels which are actually 100 better then this
Stayed 3 nights in Sep 2022
Response from Guest Relations on 20 Sept 2022
Dear Ramlah,We are sorry to recieve this feedback from you..We have housekeeping department and chef to check the rooms before check ins. Therefore they are all under our control. We dont know about your expectations and we are sorry that we couldnt make you happy. Best Regards from Walton Hotels Spa Nisantasi

8/10 Good

Melih

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbedingt mit Frühstück buchen:)
Abgesehen davon dass das Hotel zu tief in der Gasse drin ist lohnt es sich auf jedenfall. Das Frühstück ist ausgezeichnet. Herr Burak war sehr freundlich. Auch die anderen anwesenden waren sehr freundlich und hilfsbereit.
Stayed 6 nights in Aug 2022
Response from Guest Relations on 6 Sept 2022
Dear Melih,Thank you so much for your comment about your stay We are so glad to know that you were satisfied with our breakfast and team. we look forward for your future stays.. Best Regards from Walton Hotels &Spa Nisantasi

10/10 Excellent

Imane

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Adel Hassan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Guest Relations on 7 Aug 2022
Dear Adel, Thank you so much for your feedback.We are so glad to know that you enjoyed your stay with us and satisfied with everything. We look forward for your future visits. Best Regards from Walton Hotels & Spa Nisantasi

6/10 Okay

gokan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022
Response from Guest Relations on 8 Nov 2022
Thanks for your feedback.Best Regards from Walton Hotels & Spa Nisantasi

4/10 Poor

Metin

Travelled with partner
Airco werkte niet in twee verschillende kamers
Stayed 1 night in May 2022
Response from Guest Relations on 22 Jun 2022
Dear Metin, We are so sorry that your experience.We have noted your feedback for improvements. We ensure you that your valuable comment will be shared with the related departments and necessary actions will be waken. Best regards, Walton Hotels & Spa Nişantaşı

6/10 Okay

Mert

Travelled with group
Liked: Staff & service
Not bad
The hotel is close to nisantasi‘s main street. But the room was very small the bed also quite old and somehow we always heard when some other people used the toilette upstairs.
Stayed 2 nights in Mar 2022

10/10 Excellent

Nurettin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Rümeysa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Gülsemin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2022

10/10 Excellent

Sevinç Burcu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021