Front of property

Reviews of Mukarnas Taksim Hotel

Mukarnas Taksim Hotel
katip mustafa celebi mh ipek sk no 6, beyoglu, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 314 out of 460 reviews" "
Rating 8 - Good. 100 out of 460 reviews" "
Rating 6 - Okay. 25 out of 460 reviews" "
Rating 4 - Poor. 12 out of 460 reviews" "
Rating 2 - Terrible. 9 out of 460 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mayank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Taksim Square. Walking distance to shopping and restaurants. Modern amenities and rooms. Excellent staff.
Stayed 3 nights in May 2024

10/10 Excellent

Yasmany

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a great location , lots of shopping and donning options , will definitely stay here again .
Stayed 4 nights in May 2024
Response from Serhat As on 26 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Hussein

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and best service
Stayed 5 nights in May 2024
Response from Serhat As on 24 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Hajara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Serhat As on 19 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Zahraa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so sweet and welcoming everything was so clean such a perfect location for tourist highly recommend
Stayed 1 night in May 2024
Response from Serhat As on 17 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location for all short term or long term stay.
Stayed 3 nights in May 2024
Response from Serhat As on 16 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Mariaelena

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024
Response from Serhat As on 16 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

6/10 Okay

Hing Luen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Service at the buffet breakfast is excellent, exceed expectations. There was no luggage stand/riser in the room. We asked for one but we were told that our standard room is too small for it. We did not get one until the 4th day when mentioned to another staff member. He was very knowledgeable and provided us one immediately.
Stayed 4 nights in May 2024
Response from musa uçar on 13 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

8/10 Good

Mariaelena

Stayed 1 night in May 2024
Response from Serhat As on 25 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Adam, Sterling Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent from A-to-Z
Stayed 3 nights in Apr 2024
Response from Serhat As on 3 May 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Nahid

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast and staff was very nice we felt so welcomed
Stayed 5 nights in Apr 2024
Response from Serhat As on 27 Apr 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

8/10 Good

Steve

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The entire staff od the Mukarnas Taksim hotel treat their guests as VIPs. We enjoyed our stay withe the exception of a sewage odor that filled the room when the A/C turned on. Other than that, our stay was excellent. We would stay there again if in the area.The breakfast buffet is one of the best I have ever had in Turkiye.
Stayed 7 nights in Apr 2024
Response from Serhat As on 13 Apr 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Serhat As on 12 Apr 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Runyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast.
Stayed 3 nights in Apr 2024
Response from Serhat As on 11 Apr 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Solmaz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Perfect area for tourist. Walkable to Taksim square. Highly recommend!
Stayed 10 nights in Mar 2024
Response from Serhat As on 25 Mar 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable hotel to stay. Good location; access main road to fetch multiple services of restaurants, market, transportation. Staff were very friendly and the breakfast was the best among all.
Stayed 2 nights in Mar 2024
Response from Serhat As on 23 Mar 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

JING FENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't beat the location of this hotel. It's right in the heart of Taksim Square. The building is backstreet so you won't hear any street noise. The breakfast has rich selection. The staff are super friendly. The room is updated and looks clean and modern. Overall I'm happy with the stay.
Stayed 3 nights in Mar 2024
Response from Serhat As on 21 Mar 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

mukesh, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Serhat As on 5 Mar 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Azaj

Stayed 6 nights in Feb 2024
Response from Serhat As on 20 Mar 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Zuned

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff starting with Muzaffar was amazing. Clean and family friendly hotel.
Stayed 6 nights in Feb 2024
Response from Serhat As on 28 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

8/10 Good

Eskender

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Serhat As on 26 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

8/10 Good

vladimer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair service, quick check in. Access to the hotel is difficult
Stayed 1 night in Feb 2024
Response from MUSA UÇAR on 19 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from MUSA UÇAR on 19 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Lukasz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! Quiet and very convenient location. Delicious breakfast. Wonderful service. Rooms were slightly smaller than appear on the photos. Gym is ok, you can do basic workout. Don’t count on Sauna, it’s packed with spare hotel inventory. Would rate 4.5/5
Stayed 2 nights in Feb 2024
Response from Serhat As on 14 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest Wishes

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, amenities
Very good hotel
Stayed 1 night in Jan 2024
Response from Serhat As on 14 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest Wishes

10/10 Excellent

Alexia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were great, both in the reception and the breakfast area!
Stayed 5 nights in Jan 2024
Response from Serhat As on 11 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest Wishes

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, well located, very close to souks and transportation. Breakfast was really amazing. Rooms are large and very comfy. Highly recommended. Will sure stay there again
Stayed 2 nights in Feb 2024
Response from Serhat As on 5 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest Wishes

10/10 Excellent

Nevine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing hotel. Location is in the heart of Istiklal Street. Breakfast was always amazing and the staff Ayhaw and Muzaffer, both were friendly and very helpful. Clean and comfortable room. Recommend it.
Stayed 6 nights in Jan 2024
Response from MUSA UÇAR on 4 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest Wishes

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best as 7 stars super clean very comfortable big rooms comfortable beds and what about the customer service there they are amazing professionals friendly and very helpful If I will go another time to turkey I will pick the same hotel very convenient
Stayed 2 nights in Jan 2024
Response from Serhat As on 1 Feb 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest Wishes

8/10 Good

Hassan

Stayed 1 night in Jan 2024
Response from Serhat As on 20 Mar 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value in the heart of everything.
Stayed 3 nights in Jan 2024
Response from Serhat As on 30 Jan 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest Wishes

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in one
Great place to stay. Close to all the good places to visit. The hotel staff was friendly and very professional. In addition they have an amazing breakfast.
Stayed 12 nights in Jan 2024
Response from Serhat As on 26 Jan 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest Wishes

10/10 Excellent

Adel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Serhat As on 23 Jan 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Hasan, New Orleans

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained and staffed property with good walkability around the Taksim area.
Stayed 3 nights in Jan 2024
Response from Serhat As on 18 Jan 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

opur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great staff and service. Didnt like the neighborhood. Close to taksim square. Hard to find taxi.
Stayed 2 nights in Jan 2024
Response from Serhat As on 9 Jan 2024
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

6/10 Okay

Alaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Serhat As on 19 Dec 2023
Dear Guest, we truly appreciate your taking time to share your experience. We are very sorry to not to fulfil your expectations. Since we highly consider your satisfaction, we will take deeply each point into consideration. Looking forward to welcoming you again at Mukarnas Taksim Hotel. Warmest wishes.

10/10 Excellent

KANWAL

Stayed 2 nights in Nov 2023
Response from Serhat As on 12 Dec 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Fitore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Serhat As on 9 Dec 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

ZIAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from musa uçar on 9 Dec 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Anila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to istanbul for a weekend away and booked this hotel Mukarnas Taksim . We did read the reviews online and they had very good score. The location fo this hotel is easy to find and the area there is one of the best places to visit. When we went there we had a warm welcome from the staff at reception desk. Reception staff spoke very good English and we had a good communication and understanding ( no language barrie). The rooms were clean and very good arranged. The hospitality was very good the staff did clean our rooms daily. The kitchen and dinning staff/ waiters were very good. The food was delicious, nice selections and varieties of food. They always looked after us and provided very good service. The hotel does find you taxi for pick up and drop off from airport with a very resonable price. The hotel staff was very friendly, communicative, ready to help for anything you ask. Wi-Fi is available at the hotel. We had a wonderful experice at Mukarnas Taksim hotel In future of we visit Istanbul we will be booking( name of the hotel) again. It did match and extended our expectation.
Stayed 3 nights in Nov 2023
Response from Serhat As on 7 Dec 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

mustaphasahim, cheshire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Breakfast is nice and with variety. Staff are all nice and welcoming. Very close to istiklal street, less than 2 min walk. The area is relatively calm despite being close to istiklal. Room is comfortable and has all needed amenities
Stayed 4 nights in Nov 2023
Response from Serhat As on 5 Dec 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

A.sabur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Serhat As on 5 Dec 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

4/10 Poor

vineet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They just want to take your money hook or crook. Will not communicate and give valuable information. Due to their inflexibility I could not plan certain activities. I wouldn’t use their car service for airport transfer. The room was fine but too cramped up for a standard double room. There was no ironboard and dryer was damaged (it worked though after some struggle).
Stayed 1 night in Nov 2023
Response from musa uçar on 1 Dec 2023
Dear VINNETFirst of all, we were happy to host you. We tried to help you in every aspect of your 1-night stay in a short time. Your requests from the reception seem to be met at the time you requested.Regarding the transfer, the vehicles have a route, if you ask the driver to go beyond it, he cannot leave without the knowledge of the reception.We would be happy to see you among us for your next stay.

10/10 Excellent

Mansoureh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast, great location, modern room
Stayed 3 nights in Nov 2023
Response from musa uçar on 28 Nov 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

6/10 Okay

Fady

Disliked: Amenities, property conditions & facilities
Great location, nothing special about the hotel. First and last time for sure.
Stayed 1 night in Nov 2023
Response from musa uçar on 28 Nov 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms Nice staff Clean
Stayed 2 nights in Nov 2023
Response from musa uçar on 28 Nov 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

anowar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ..near to taksim square and nice restaurants around..plus close to the transportation to the airports
Stayed 1 night in Nov 2023
Response from musa uçar on 28 Nov 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is reasonably priced, clean and in a convenient location. The breakfast is decent and the staff are helpful.
Stayed 4 nights in Oct 2023
Response from Serhat As on 4 Nov 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

8/10 Good

ABDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room, asked for a different room Expedia representative couldn’t help and no follow up.
Stayed 2 nights in Oct 2023
Response from Serhat As on 2 Nov 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great location in Taksim area. Great staff, hotel offers airport transfer for 40 Euros for 2 people. Breakfast is great, great service all around. Hotel offers a laundry service that is fast at a great price. Would stay again, highly recommend.
Response from Serhat As on 2 Nov 2023
Dear Guest, We would like to thank you for your great review, which motivates us to provide best service for you! We look forward to another opportunity to host you at the Mukarnas Taksim Hotel and once again thanks a lot for your comments. Warmest wishes