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"We stayed at the 6person suite with the “tobogán” pool view. The room was terrible. Both of the showers that were in the suite were really old so the shower heads on both were spilling water all over the bathroom. The air conditioning unit (mini split) in both rooms were moldy. One of them didn’t turn on and the other one was spilling water onto the bed and pillows when turned on. In the kitchen, the faucet was very old so the water would come out at an angle and not straight down like normal. There was also a significant leak under the sink when we would open the faucet so there was always a big puddle of water on the floor by the sink. The fridge would tilt when we opened it and it was scary because it felt like it was going to fall over every time. There are no blackout shades in the living room, so people can see inside the living room area when walking by. Our biggest concern was the moldy smell and malfunctioning air conditioning units. We asked for a different room and the staff said that all of the suites were the same. We went to look at another suite and it was worse than ours. I would not return to the hotel if the rooms are dilapidated. The pools and beach were very nice. The towel service was terrible. Staff said they were open from 10-6 for towel service and I went several times during that time frame and they were closed."

"Pool was clean and warm Rooms were clean "

"Everything was great"

"Just got home. This place exceeded all my expectations and has become my favorite Mexico resort. Food was incredible, place was super clean, staff was very friendly. 10/10 (Oceanfront room, bathroom had a septic smell on check in, but we ran the shower a few minutes and continued to in the mornings and never had another issue!) "

"Mejorar la comida"

"There were a variety of pools and areas for all ages plus a gorgeous beach for walking. Room was small but nicely renovated with lots 8f water pressure fir the shower. Our only concern was having to line up for dinners because they don't have a reservation system. "

"What a lovely stay we had at Sayulinda. The staff are friendly, helpful, accommodating and have a great smiles. The rooftop pool is a little slice of heaven with inviting cabanas, yummy margaritas and ocean views. Being centrally located made it easy to walk everywhere and being close the beautiful beach. Thank you for being lovely hosts. Kendra and Kristina from Canada 🇨🇦. Cheers (stay here you won’t regret it) "

"Staff is excellent and the room was kept very clean, the bed was extremely comfortable. It’s a nice hotel. "

"Such a great staff! Love this resort and area"