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"We had an excellent stay here. It’s quiet, the beach is stunning and clean, staff was exceptional. Shout out to Javier, Cesar, Alan, and Leo! The food was fantastic, we did go to a nearby restaurant called riviera grill that we’d highly recommend. Thanks for having us!"

"Fresh breakfast menu everyday, excellent food and all amenities were included and everything was perfect."

"Very clean room and hotel well maintained."

"We just did a week at Krystal Grand Nuevo Vallarta, and we loved it. Our group included my wife and our three kids (7-12), our friends: a couple with two kids (5-10), and my dad and his partner (both in their mid-70s). The resort layout, the food, the beach, the staff, and the price point are what will bring us back. Gold (Expedia) wristbands: My most significant takeaway after arriving was that because we booked through Expedia, we received gold wristbands, which got us (from what I can tell) the same practical benefits as Altitude members, despite that we had booked a basic family room. We got private check-in in the Altitude lounge (no lineup at front desk), 24/7 access to said lounge, and our luggage delivered/retrieved from the lobby to our rooms when we needed it. We also were able to get reservations at the a la carte restaurants for every night except the last one, which was fine with us. The staff were attentive, friendly, and had good English. Our room had a couple of minor issues that were remedied in short order. The shower drain needed to be unclogged, maintenance guy showed up in less than an hour. When we asked chairs for our ground floor patio, they were delivered quickly, as was a rollaway bed for our biggest kid. One room-related issue (which is a super minor one) was that we didn’t have a clothesline to dry wet swimsuits in the shower. In summary, we had an excellent trip at this resort, and we wish we could have stayed for longer. We will be back!"

"Itare Beach House was wonderful! Our unit was very spacious with a great balcony. Our unit was exactly as pictured on Expedia. Staff was very friendly and helpful. Would definitely stay there again!"

"Staff was fantastic, Elizebeth was our favourite at the sports bar "

"Our stay was outstanding. I was upgraded from two deluxe room to 2 bedroom suite. It was spanking clean, spacious and easy access to the beach, front desk, food areas and next to the pool. All inclusive food and drinks are excellent for our group. Room service was great, they were fast and efficient. Breakfast, lunch and dinner were great. There are variety of food including dessert and ice cream. We were there for a wedding and It was a mini vacation well spent."

"We had a fantastic time! Kids loved the pools and beach. Rooms were clean, service was friendly and great spaces to play and relax. Tile around the pool can be slippery so be aware when walking with drinks 🙂 Overall a great relaxing trip!!"

"The pools were all very acceptable. Infinity pool was lovely. Staff are gracious and helpful. Balcony was large and loved having breakfast on it. Rooms in the tower were very clean. "