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"This property was immaculate- decor beautiful bright and modern very clean as expected. Rather expensive as parking and breakfast not included Spa - good facilities but rather dark and not a fan of alcohol being served and consumed around the pool and jacuzzi Room was spacious bathroom a little cramp not enough hooks for wet swimwear/gown or to store personal toiletries. Would of expected face cloths and complementary tissues/cotton pads for five star establishment Bed pillows bed linen excellent. Would have preferred TV opposite the bed (not a picture of Polo players ?? ) Only had a bar meal which wasn’t great. Did not use the other restaurant as took advantage of fine weather and dined out in Bowness Lovely outside chill out area plenty of seating all the staff were lovely and very helpful. Shame the music aimed at 30- 40 plus (young professionals) which was fine but some a bit repetitive. Am sure a residential piano/keyboard/ saxophone player would add to the ambience of this hotel. Excellent distance to walk into Bowness Really enjoyable stay"

"The place is beautiful and the rooms are nice. However, I didn't not like behaviour of one receptionist at front desk. I just asked whether is there any lake view room available. She started with rudely telling no we are full and then she started telling, we have members who pays a lot of money so we give them those room first, and you just booked the room 10 days before. Our members have booked a year before. Well I didn't want that information with so much rudeness and arrogance, a simple no would have worked. On top of that, heater was not working in the main bedroom which we realised in night. after informing it reception they gave a spare electric heater and told it will be fixed next day morning. However, it was not fixed till we left the place which means for next 3 days. Apart from these I have really enjoyed my stay."

"Excellent location just above the little harbour where the tourboats are."

"Lovely weekend stay at this hotel. Very friendly and helpful staff. Excellent breakfast included. Great location in the middle of Ambleside with everything within walking distance."

"A great stately hotel from a previous era. Staff was pleasant and helpful. We very much enjoyed our stay. "

"Fantastic location. Wonderful staff and breakfast was great! Spacious rooms too!"

"Lovely location, lovely room, good breakfast."

"The room was very comfortable and clean. All members of staff very helpful. I really loved the water and milk dispensers to reduce extra waste. Bathroom was ever so slightly worn around the edges, but otherwise perfectly clean. Would definitely stay again."

"A bit tired but still charming with good service and fine food. "