Search Hotels Near INBio Park, San José

"Our flight landed at 11:00 a.m., but the hotel’s free shuttle would not pick us up until 1:00 p.m. due to check-in time. After being awake since 3:00 a.m. and with nowhere to go for two hours, we took an Uber to the hotel so we could eat and rest. The grounds are beautiful, and most of the staff were kind and professional. Unfortunately, the experience went downhill once we reached our room. We were told no upgrades were available despite our Expedia VIP status. The assigned room had a strong, unpleasant odor, old dingy carpet, and felt very dated. After a short nap, I woke up with a severe headache and nausea from the smell. When we reported the issue, we were initially told we would need to pay for an upgrade. Thankfully, the manager, Brandon, was understanding and moved us to a room on the premium floor. The smell was gone, but the room was still dated, with a noticeable dip in the mattress. Linens were clean, and the view was nice. Food at the hotel was disappointing overall, though breakfast was acceptable and the café con leche helped. The lobby felt plain and lacked the atmosphere expected from a hotel that markets itself as five-star. Evening piano music was a nice touch, and drinks were reasonably priced. Housekeeping was inconsistent. After returning from a full-day tour, our room had not been serviced except for removed towels, and housekeeping knocked late in the afternoon instead. "

"No cuenta con estacionamiento Te dicen que son 100 metros pero en realidad son 300 metros Es una área que no es muy segura No lo recomiendo "

"No issues "

"We appreciated the size of the superior suite as there were 3 of us. The room had what we needed and we appreciated the free parking, easy check in and great breakfast. Unfortunately the rooms are not great with sound as we were all awakened at 5:30am by hammering which went on until 6am. Called the front desk to see if they could stop the disruption but didn’t get a response. "

"Did not use pool. Was there very short time. Staff seemed good "

"Breakfast is good...fresh and delicious"

"Nice room and pool area, good air conditioning and comfortable stay"

"Staff very welcoming. Gym and pool in good condition! Very close to the airport approx 18-20 min. "

"Beautiful Hotel!"