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"The one English-speaking reception staffer was very helpful and efficient. Good breakfast and aircon. Amazing robotic toilet seat/ auto flushing etc Nice shower. What I suggest is somewhere to hang our towels if we don’t need them washed every day. It’s a new hotel so we understand the new lifts are under construction. The 2 lifts make long waits for a high rise hotel. The TV turning on every time we enter the room is annoying. "

"Better than expected! Super helpful staff! Wonderful experience! I’m going back to it! "

"Very helpful people who ran the hotel. Drove me to the National Park and great with maps and advice."

"Very friendly staff great location, just be prepared to communicate in China ( for foreign tourists) "

"Staff showed particular excellence in hosting at all levels."

"This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park. "

"This property was fronted by the river and close to shopping and many restaurants. Fortunately for me, it was also close to the medical clinic. The staff was kind. They lent me a walking stick and returned a borrowed wheelchair for me. When we had to depart earlier in the morning, they accommodated an earlier breakfast. When I had trouble getting out, they brought breakfast to my room. The breakfasts were plentiful with tasty scratch made fresh local foods. The dumplings were great! The Chinese style omelet was enough for 2 since there was so much other good food. There were a few quirks, like the fancy bidet toilet in our room was too long for the space so we had to sit sideways so our knees didn’t hit the vanity. But the room was as beautiful as the pictures. We really appreciated the soaking tub after the long hikes in the mountains. I brought epsom salts with me. Our Chinese speaking guide was really great, but we also managed at the hotel with translating apps when she wasn’t with us. However she was essentials when I had to communicate with the busy clinic doctor and figuring out the most efficient way to see all the many sites in the area. Despite my health issues, the logistics of getting around such an huge area (hiring a driver on some days was the key and a local guide to communicate with them and the Didi drivers and find great, clean, safe places to eat helped a lot) and the rain in April, we thought the area was the highlight of our trip to China. Amazing!"

"Very close to subway, easy to go everywhere. Nice staff and quick checkin. "

"Nice location and view"