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Best Western Willerby Manor Hotel

3.5 star property
Recharge in style with an invigorating sauna session or relaxing dip in one of our pools. Enjoy healthy fare from our on-site eatery.

Choose dates to view prices

Escape to Best Western Willerby Manor Hotel, where relaxation meets rejuvenation. Unwind in the sauna or steam room, enjoy a delicious meal at Figs restaurant, and take advantage of the indoor pool, outdoor pool, gym and free WiFi. The garden offers a serene escape while barbecue grills provide an opportunity for al fresco dining.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: GBP 15

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: GBP 15

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 20.0 per night.

Cots (infant beds) are available for GBP 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 11.50 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Willerby Manor Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Best Western Willerby Manor Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Willerby Manor Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Willerby Manor Hotel?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of GBP 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Willerby Manor Hotel?

Checkout is at 11 AM. Late checkout is available for GBP 15 (subject to availability).

Where is Best Western Willerby Manor Hotel located?

Located in the heart of Hull, this hotel is 2 mi (3.2 km) from Skidby Windmill, and within 6 mi (10 km) of One Stop Golf and MKM Stadium. University of Hull and Museums Quarter are also within 6 mi (10 km).

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Reviews

Reviews

8.4

Very good

8.4

Cleanliness

8.0

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 110 out of 323 reviews
Rating 8 - Good. 163 out of 323 reviews
Rating 6 - Okay. 32 out of 323 reviews
Rating 4 - Poor. 16 out of 323 reviews
Rating 2 - Terrible. 2 out of 323 reviews

Reviews

Verified

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay in Hull

Loved the building along with the fitness suite. Staff very helpful. Good range of breakfasts. Walking distance to restaurants etc... Would happily stay there again. Who said its grim up north ! The people are lovely !
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in an unusual location - expected it to be more rural
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The photo on website is actually the back of the hotel. The entrance and therefore front of hotel is totally underwhelming. Looks more like blocks of flats! Definitely needs refurbishment inside, carpets stained and well worn. Buffet breakfast had little choice, possibly because it had not been replenished when we went in to eat at 9am (served til 9.30). The cooked breakfast was average. Our executive room had 2 double beds which was great, bedding clean, pillows could have been bigger. Towels in bathroom good quality.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay there again!!

Bathroom wasn’t cleaned properly, pubic hair on the wall of the bathroom and the Soap tray. Damp stain on the ceiling of my room Will not be staying again
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The food was very good and there was a good selection for breakfast. The pool and spa also was very good and met our requirements
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff at this hotel make it, they are friendly and helpful at all times. We stayed at the hotel for the New Years Eve Gala. The food was excellent as was the service. The hotel however is just a little tired looking.! The rooms are extremely old fashioned and the beds quite small. Our room was huge though, as was the bathroom And it was really clean. I would stay here again but the whole place could really do with a re-fit
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is a bit tired and needs refreshing, especially the rooms.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Laura

Liked: Room comfort
Was very cold and asked twice and still remained cold
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Nicola

Disliked: Cleanliness, property conditions & facilities, room comfort
Not great. Room was full of cobwebs! Corner of short dirty. Bed uncomfortable. Unbelievably noisy! Could hear noise through ceiling & walls. Restaurant stopped serving at 8:30pm - Ridiculous
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t available at 4 pm on a Sunday,it didn’t take very long but we weren’t offered a free cup of tea or coffee
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

A lovely hotel reception girls so freindly welcoming all staff super s lovely place to stay
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
One of the rooms had a terrible smell, but the staff quickly found us an alternative.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I've stayed at Willerby Manor a couple of times and never had a problem. However on this stay there was an incident in the car park and when I asked a member of staff to review the CCTV footage I was told the footage didn't show anything. I phoned back after I checked out to be told that they did have information. Very disappointed that the staff phoned me to lie about the situation initially
Stayed 1 night in Nov 2019
Verified

8/10 Good

Culver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Quite location helpful staff nice pool and spa facilities although the changing areas are a bit dated good food all you could ask for
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Keith

Liked: Cleanliness, property conditions & facilities, room comfort

Not good for mobility impared

Not good for mobility impared, too many stairs and no lift.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Just an overnight but made use of the pool The pool and sports area were great and are more than I was accustomed to Room and bathroom were good size and bathroom had been nicely updated Had a few problems with the restaurant and cooked breakfast but they were sorted efficiently
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Kerri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Could do much better.

The room was in need of a clean as there were cobwebs in the corners of the room and the bathroom also was also in need of attention. The soap dispensers were empty. At breakfast, cutlery was greasy as was the juice jug handle. The room needs an update as it felt like we'd gone back to the 70s.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff was very friendly and helpful every time i contact them. Very good
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

Room was lovely , overlooking the garden . Nice bed and great shower . We ate in the Fig Brasserie and were disappointed . I had a goats cheese salad w. Goat's cheese was nice but just accompanied by a few slices of tomato. Seabass was ok , asparagus cooked well but served with a hard round of I think mashed potato . I couldn't work it out . Just needs a bit more care as the price suggests .
Stayed 1 night in Sep 2019
Verified

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleasant stay

Found reception staff extremely friendly and helpful. The pool, spa and sauna in good clean condition. Very nice modern bathroom. Room was clean and welcoming.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
No lift. Great brasserie. Friendly, helpful staff. Big rooms. Good breakfast. Decoration getting a bit dated.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel but I didn't like paying £15 early check in when your room is already for you anyway
Stayed 1 night in Aug 2019
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort

Birthday night

Good and pleasant stay at Willerby manor for my wife’s 40th Lovely room the Morgan suite. Thank you
Prosecco on arrival bliss
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, room comfort

Tired but worth putting up with

Stayed for 3 nights. The hotel is tired and could do with some new carpets to be fair along the corridors to room. My room was lovely, spacious and a lovely size bathroom. Spa area was very nice and enjoyed the pool, sauna, steam rooms and jacuzzi. Breakfast and food in restaurant very good What made this hotel and the reason I would stay there again is the staff. Every single person working there was so polite, friendly and couldn’t do enough for you. thanks xx
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
I paid for room on arrival . On checkout receptionist tried charging me again..carpet dirty in hall
Stayed 1 night in Aug 2019