Airport Hotels, Houssen (CMR)

"Beautiful hotel in the perfect location!"

"The breakfast was amazing"

"Very clean and nice! "

"Perfect location. Easy parking. Fast friendly check-in and straight in to Beautiful town. This is a very basic hotel but that is not a bad thing if you’re just staying a night. It was clean, the bed was lovely and the shower was good too and that was all l required."

"The property was very nice. Spacious rooms and clean. Very good breakfast. But the hotel is kind of far from the town itself. All in all it was very good. Thank you "

"The outside look was spoilt by scaffolding not mentioned on the website "

"We were pleasantly surprised by this hotel and didn’t expect it to be so good due to the low price, however it was excellent, located with 5 mins walk to the main centre, the staff were very helpful and friendly. Parking was free and they have free squash and coffee. The breakfast was superb with a great choice. "

"It was a bit hard to find initially as the signage was high up and couldn’t see from the car. Once inside, lovely and food very good."

"I am writing to express my extreme disappointment with my recent experience attempting to check-in at Hotel Heco Colmar location. When I arrived in Colmar on the evening of December 9th, I tried multiple times to call the hotel to notify you of my arrival and ask for directions. Unfortunately, despite calling numerous times, no one ever answered the phone. Ultimately, after waiting for over an hour outside the hotel late at night and having no way to get in touch with anyone on their staff, I was forced to book a room at the nearby Hotel F1 for my stay instead. Given that I was unable to check-in to the room I had reserved and paid for due to being unable to reach anyone at the hotel by phone or email, I kindly request a full refund for the night I had booked. Please advise on next steps for issuing this refund. I hope you will improve your policies for responding to guest communications quickly, as this was an extremely frustrating experience that led me to take my business elsewhere. I look forward to your response. Best, Karthik"