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"Good location, staff was great."

"Good location, 5 to 7 minutes to MTR with pedestrian overpass. Elevators are undergoing renovation and only two functioning lifts is a burden in such a big hotel. I stayed in the Rosewood floor, recently renovated, and the duty manager personally saw me to my room. Breakfast is adequate but I wouldn't pay for it if not included in the room. Plenty of nearby options for coffee and a bite. A peasant stay overall, despite the tenuous elevator situation"

"Beautiful hotel. Very friendly staff"

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"I got a room on the 6/f, and the room was very dated, with dirty carpet and old worn furniture. They need to refresh the rooms. Last time I stayed I thought my room was quite nice. "

"the breakfast has downgraded. They no longer offer smoke salmon. "

"terrible staff"

"My room has dampness smell,couldnt open windows.Although Aircon was working well but that doesn't take the dampness smell out. Overall good views and good location,i just stayed one night, but definitely can't recommend for long stays due to dampness smell in my room."

"There was no where to relax outwith the room they would not let us sit in the bar if we were not buying drink "