Search Hotels Near Holm View Leisure Centre, Cardiff

"Unfortunately, this was an extremely poor check-in experience. The two staff members we dealt with were unhelpful and dismissive, and they did not take the time to properly listen to either myself or my colleague. The interaction became uncomfortable, as their tone and approach came across as unnecessarily aggressive. I would expect a much higher level of professionalism."

"Clean, friendly and good location"

"Comfortable beds, Good space in room for what I needed"

"Excellent hotel. Good clean accommodation. Breakfast was good quality. Ideal central location."

"Excellent food!"

"Lovely"

"On arrival the reception lady was lovely check in was easy & the hotel looks very nice from the outside. Great first impression but when you get to the second floor can see it’s dated and half going through a refurbishment. When we got to our room it’s very evident it needs an update. Damp and musty smell, the bathroom was really old, wall papered ceilings and still lots of cracks! Lots of old sockets with blank plates but only 1 wall double plug socket to use (did have USB which was good and probably the only modern thing in the room) mattresses were very cheap and springy the bed bounced when you rolled over. The room & all linen was very white & clean. Felt like a big dent under the carpet in the floor next to the bed. We are not people to complain and it was a reasonable price for a family room so we just accepted ‘we get what we pay for’ for the room it served its purpose for us. We visited the restaurant which was very calm and friendly, but unfortunately we did complain although the food looked lovely on arrival off colour scampi, pink chicken and cod which looked like it was from an Aldi box of fish. Worried of food poisoning unfortunately we did send the food back and eat elsewhere. The young lad working front of house was really good and kind with resolving the issue. The staff were amazing and I think with a thorough refurbishment (not cheap cover up) this hotel will be amazing but have low expectations if you’re using while going through the refurbishment. "

"Hotel was great . Got caught out with the extra charge to use the spa as we thought it was included "

"We were in Room One which was clean and laid out well. The staff were all so friendly and so helpful. Breakfast was really good plenty of choice and good quality food. We went out during the day but ate there every night and the food was really good nothing was too much trouble. The price we paid for our three night stay was so reasonable and would definitely stay there again 😊"