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Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Balcony

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Explore the area

    Popular LocationCam Thanh Bridge13 min walk
    Popular LocationBa Le Market16 min walk
    Popular LocationTran Duong House3 min drive
    AirportDa Nang (DAD-Da Nang Intl.)51 min drive

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  • Superior Double Room - Basement Floor

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room - Basement Floor
  • Deluxe Double or Twin Room with Balcony

    Room amenities

    • 323 sq ft
    • River view
    • Sleeps 2
    More detailsDeluxe Double or Twin Room with Balcony
  • Superior Triple Room - Basement Floor

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 3 Large Single Beds
    More detailsSuperior Triple Room - Basement Floor
  • Triple Room with Balcony

    Room amenities

    • 484 sq ft
    • Sleeps 3
    More detailsTriple Room with Balcony
  • Villas Family Connecting

    Room amenities

    • 538 sq ft
    • Sleeps 4
    More detailsVillas Family Connecting
  • Large Family with City View

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 5
    More detailsLarge Family with City View
  • Junior Double or Twin Villa with River View

    Room amenities

    • 269 sq ft
    • River view
    • Sleeps 2
    More detailsJunior Double or Twin Villa with River View

About this area

Hoi An

Located in Hoi An, Hoi An River Palm Hotel is in the city centre and on the waterfront. Hoi An Night Market and Hoi An Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cua Dai Beach and An Bang Beach. Travelling with kids? Consider Vinpearl Land Nam Hoi An and Hoi An Impression Theme Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Hoi An travel guide
View in a map
Popular Location

What's nearby

  • Cam Thanh Bridge - 13 min walk
  • Ba Le Market - 16 min walk
  • Tran Duong House - 3 min drive
  • Quan Cong Temple - 4 min drive
  • Hoi An Market - 4 min drive

Getting around

  • Da Nang Station - 30 min drive
  • AirportDa Nang (DAD-Da Nang Intl.) - 51 min drive

About this property

Hoi An River Palm Hotel

3.5-star, family-friendly hotel, walk to Riverside Hoi An
Along with an attached winery, this hotel has a restaurant and an outdoor pool. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a swim-up bar, a snack bar/deli and coffee/tea in a common area. All 18 rooms offer free WiFi and free wired Internet, plus fridges and flat-screen TVs with cable channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Hoi An River Palm Hotel offers 18 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Hoi An hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in September 2016.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free self-service breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Free bike hire
  • Kayaking
  • Motor-boating
  • Motorised watercraft
  • Outdoor pool
  • Playground
  • Sailing
  • Shopping
  • Spa services
  • Winery on-site

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai

More

  • Designated smoking areas (fines apply)
  • Renovated guest rooms – September 2016
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 200000.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 300000
  • New Year's Day (1 January) Gala Dinner per adult: VND 300000
  • New Year's Day (1 January) Gala Dinner per child: VND 200000 (from 6 to 11 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 335000 per vehicle (one way)
  • Airport shuttle fee per child: VND 0.00
  • Early check-in fee: VND 300000.00 (subject to availability)
  • Late check-out fee: VND 300000.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: VND 200000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A surcharge applies to children ages 7-11 sharing existing bedding. An additional extra bed fee equivalent to half the room rate is charged for children ages 12 and older.
This property does not permit cooking on the premises.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

River Palm Villa Hotel Hoi An
River Palm Villa Hotel
River Palm Villa Hoi An
River Palm Villa
Hoi River Palm Villas Hotel Hoi An
Hoi River Palm Villas Hotel
Hoi River Palm Villas Hoi An
Hoi River Palm Villas
Hoi An River Palm Villas
Hoi An River Palm Hotel Hotel
Hoi An River Palm Hotel Hoi An
Hoi An River Palm Hotel Hotel Hoi An

Frequently asked questions

Can I cancel my reservation for free at Hoi An River Palm Hotel and receive a full refund?
Yes, Hoi An River Palm Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hoi An River Palm Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Hoi An River Palm Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 9:00 PM.
Is Hoi An River Palm Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hoi An River Palm Hotel?
Self-parking is free at this property.
What time is check-in at Hoi An River Palm Hotel?
Check-in is from 2:00 PM to 5:30 AM. Early check-in is available for a fee of VND 300000.00 (subject to availability).
What time is check-out at Hoi An River Palm Hotel?
Checkout is at noon. Late checkout is available for VND 300000.00 (subject to availability).
Does Hoi An River Palm Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 335000 per vehicle, one way, applies.
Where is Hoi An River Palm Hotel located?
This family-friendly Hoi An hotel is located on the riverwalk, within 1 mi (2 km) of Cam Thanh Bridge, Hoi An Ancient Town and Riverside Hoi An. Hoi An Night Market and Hoi An Market are also within 2 miles (3 km).
4.3
Excellent
42 reviews
5 - Excellent
25
4 - Good
9
3 - Okay
5
2 - Poor
2
1 - Terrible
1

4.5/5

Cleanliness

4.4/5

Staff & service

3.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful welcoming staff. We also really like that be could rent bicycles for free. Breakfast was not the best. It seemed like both mornings our food was cold. The room was very nice and a great value for the money.
Stayed 4 nights in Feb 2020

3/5 Okay

Travelled with family and small children
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
I stayed here before in March and despite my room being double booked the manager made suitable arrangements for me. I arrived again on 19 Dec 2019 and what was apparent was there was a lack of leadership. There was no obvious capable person in charge and English speaking was quite poor. For the first two days, I advised reception 4 times about their being no hot water and no water pressure for my family to shower in comfort. Of course the staff were apologetic and kept telling me '5 minutes', '5 minutes'. It was hours until the problem was resolved on the first day and then we had the same problem the next day. When I came to check out there was confusion over my Expedia booking and staff were having a problem recognising my booking number. They got there in the end. On the dry days the cushions weren't put out in the sun loungers by the pool attendant. The exteria of the building needs some wood treatment and is looking a bit tired. The breakfast staff were the same as before and the breakfast was adequate. I write this review because I fear that if the owner does not appoint an efficient and capable manager quickly who knows about the complete running of a hotel business, then I cannot see the villa/Hotel giving a good return on investment. There won't be the repeat customers and a few bad reviews will be damaging. The young Vietnamese woman on the desk some days was very sweet and pleasant. All the male members of staff didn't appear to know what they were doing.
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
As always in Vietnam, staff helpful and courteous. A reasonable walki nto the Old City, but free pushbikes available. Great pool😏 Comfortable room with view of pool and river. Palm trees outside our window made a perfect setting
Stayed 5 nights in Aug 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet place to stay
Amazing place, especially room 304 on rhe top corner. Quiet, clean, grest shower and bath in room, nice breakfast but pretty basic. Massage available downstairs for very resonable price. 30 min slow walk to town, 1 hour to the coconut boats, free use of bikes if you fancy riding. Hotel can organise local trips and airport transfers for good price as well. Very happy with our stay and would do this again.
Stayed 6 nights in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, the manager and his family are caring, thoughtful and extremely accommodating. Hotel itself is lovely, we really admired the stunning wooden panelling and detail, and plantation-style setting among the rice paddies. It has a gorgeous pool, each room is beautiful with comfortable beds and huge bathtubs (excellent after a rainy day out!) We enjoyed the breakfast every day. The hotel is around 2km from the old town, we walked many times, and a cab ride was only AUD$1.50. Would definately stay here again, highly recommend this hotel. 5 stars ⭐️
Stayed 9 nights in Dec 2018

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