Search Hotels Near Historiale Berlin Museum, Berlin

"The hotel is visually beautiful - design wise and the room was very clean. Housekeeping on the first night/day let me down by not cleaning the room properly. Cups weren’t cleaned, they didn’t refill drinks sachets, didn’t tidy bathroom properly. The following days tidy was up to standard, but not the Saturday. Also, no sweet treat- like a little biscuit - for 5 star I really expected something nice…. Checking in was a bit confusing as there was a queue of 5/6 people and 5 staff- but only 1 member of staff checking us in. So that 15 min wait was not great. Breakfast was really good on day one but scrambled eggs were cold on day 2. I’d still recommend it, good location and very comfy bed."

"Good internet, really helpful staff and great location "

"The pool and spa area was wonderful and well worth paying a bit more for."

"The actual apartment is wonderful. It's an attractive spacious studio with a clever layout. Very quiet, with huge sunny windows. Excellent location for sightseeing, amenities, and transport. Wonderfully comfortable bed. Shower/tub combination. The bed is in a corner, so if two of you stay then one will have to climb over the other to get in and out of bed. Five shiny gold stars for the apartment itself! The amenities aren't as good. The elderly washing machine gets things as clean as if you hand-washed them. It leaves clothes surprisingly wet. There is only a drying rack for drying. You have to supply your own washing detergent - but who wants to buy an entire container of detergent for a short stay? Perhaps the heating was turned off for April? It was chilly in the studio, esp at night. I was provided with 1 tiny soap and 2 loo rolls for an 11 night stay. No change of sheets, no cleaning. When I requested more supplies, they said yes, but I had to make the trek to the office to pick them up. Communications were inexcusably bad. I normally never need to email hosts. But I needed to write to them to check what consumables were provided, to highlight an overcharge, and to say the washing machine was not working. They never replied to any of these. But they did without any warning send a washing machine repair person! Would I stay again? Yes. The property itself is great. Sort out the management processes and the laundry facilities, and it would be 5 stars."

"I skipped the breakfast option, but I did enjoy the bar very much! Excellent service 👍"

"Great "

"Good breakfast "

"Was asked to pay 15 euros to use the sauna (the pool and gym were apparently ‘complimentary’). Since when does an expensive hotel charge me for part of the fitness center?! A shameless cash grab."

"Still the one and only real high end luxury hotel in Berlin. Absolutely unmatched."