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"The location of this hotel was excellent. The staff went above and beyond and was very pleasant. The breakfast options were fantastic. Kids area and activities were enjoyed by our 7 year old. Would definitely stay again!"

"Everything was great!"

"Beautiful property. Excellent service. "

"I recently stayed at this hotel and had an outstanding experience from start to finish. The rooms were clean, comfortable, and well-appointed, with everything I needed for a relaxing stay. The location is perfect—close to local attractions yet quiet enough for a peaceful night's rest. What truly made my stay memorable, however, was the exceptional service at the front desk. I want to give a special shoutout to Mr. Wojciech, who went above and beyond to make me feel welcome. From the moment I checked in, he was friendly, professional. I’ll definitely be returning and highly recommend this hotel to anyone visiting the area! "

"No issues at the hotel. Friendly receptionist and nice hotel! The spa area was nice and clean. Also it’s a 5min walk from main train station and close to shops. "

"Great food in restaurant and bar, good sauna/spa (extra charge), good swimming pool, good location for the ski slope. Bedrooms dated and beds uncomfortable. Bus to take you into town. But for the price paid, will not be coming back"

"Great location, enjoyed our stay."

"The views are spectacular , the staff at the reception are nice, not that much at the Zion spa . English is a problem , they all speak Slovak and polish. No air condition in the whole hotel. How come , a 5 star hotel without air condition in the summer where temp is 95. They asked us to open the window and they brought us a fan from 1990 . All the bugs in the valley end entering through the open window. Breakfast is greasy and don’t expect any one to smile at you. Definitely , not worth the money, few other options in the area probably better. Over priced with less amenity . Not to mention , the spa receptionist did have much of decency . If you don’t speak Slovak , look somewhere else."