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"We love this hotel and usually choose to stay here when we visit Newcastle. The rooms are always clean, spacious and have everything needed. This hotel is right in the centre of Newcastle and perfect if travelling by train. The breakfast has always been 10/10 with plenty of choice and is always fresh. We’ve never had any previous problems when staying with staff bending over backwards to ensure a lovely stay, however, last time we visited, we were told the rooms were ready but asked to pay £20 to be in 50 minutes before check in time, which we declined. The most recent time we had to pay £100 holding deposit and we weren’t allowed to check in until we produced ID. These have not been requested previously. We obviously weren’t prepared for this and it made check in quite lengthy so I’d advise to be prepared for this. "

"All fine"

"Didn’t use spar , plenty of shops "

"Great location by the River Tyne, perfect for a stroll. Near lovely restaurants and bars."

"Excellent hotel and a great location. "

"Travelled with my daughter and her two boys love this hotel been back twice now loved the gym the pool the sauna coming back in march the food was expensive though and we ate out lovely beautifull hotel would highly recomend well done Delta Hotel"

"Good stay overall. Great location for the city centre and close to everything. Nice room and helpful staff. Good breakfast too. My only issue was with the noise coming from the fuse box inside the room when trying to sleep. It was humming loudly constantly and was quite disruptive at times. I realised too late that to stop the humming I had to take the room card out of the power slot by the door. "

"Our room was spotless , staff were all lovely but above all the bed was soooo comfy . Mandy "

"Terrible sleep, which whilst guest behaviour is not the hotels fault, the duration it took to deal with the situation was possibky far more drawn out than it should have been. A guest domestic took place in the room next door just before 1am, took over 90 mins for the guest to be removed from the hotel and because of being on the ground floor, this guest was banging on the windows of the room once he was outside. Towel rail in the room didn't work which was disappointing as had wet swimwear from the Spa to dry and meant the bathroom was quite cold. Food in restaurant was average and the premium dishes were remarkably small portioned - the duck stated Duck breast, but was merely a slither of a duck breast. The dining credit I didnt feel was clear that couldn't be used towards drinks (food only) so financially was worse off when paying the remainder of the bill. All points raised at check-out but reception staff didn't seem to interested, an quick sorry about that, and more concerned about being able to start checking out the next guest. I wouldn't return nor recommend a stay. Gave 3* as the guest behaviour isnt the fault of the hotel and overall stay adequate. "