Search Hotels Near Herndon Park, Mobile

"Everything was clean, food was good and customer service was excellent."

"It was clean, inviting and had a bar and grill in the lobby! "

"The door folded in half when I opened it. The tv was sitting on the floor by the ac unit. It stunk like I have never smelled. The smoke alarm wouldn't stop beeping every few mins. I decided to leave. Went back for the deposit and the desk clerk said nothing could be done about it because it was maintenances problem and it was 11 at night. And then she hit me with the "it's a cheap motel what do you expect" so needless to say that was wasted money because no refunds"

"Staff was incredibly friendly ! Texted me several times asking how my stay is going. Breakfast room was top notch. Hats off to the great employees keeping this hotel clean "

"Clean room. Convenient location. Friendly staff. "

"Room was very clean, bed was comfortable and everyone was very friendly "

"Absolutely Beautiful Hotel, so very clean every where you turn. Taz the Guest Service Rep was Amazing! The room was big , very clean and I am so glad A makeup towel was in the bathroom. Complimentary water, coffee and creamers in room along with a refrigerator. Everything is Perfect in this hotel and my goodness breakfast was Unbelievable, I loved the setup, the food was so fresh with fruit and the bacon was oh so delightful 😊 along the Staff. We will be back!"

"I and my family encountered a bed bug on my daughter's bed after she returned from the bathroom around 3am in the morning. She was actually able to record the bed bug crawling on her pillow. She woke me up and we immediately went down to the front desk to inform them and show the video evidence. The front desk clerk said she was sorry but the hotel was booked and wouldn't be able to change our room until later. I explained we had already stayed in the room for one night and all of our belongings had been in that room and could have possibly been infested.We had traveled from Central Florida along with 10 other people in the same vehicle with their belongings. I asked if I could be accommodated for the 2 nights were we in that room, the clerk said she had to wait on the GM to come in to ask and schedule for pest control to come out. I asked so what are you going to do for me and my kids belongings that were in that room and may have bed bugs. Again no answer because she couldn't make the decision. We stayed up for the rest of the night afraid we would see more they ended up switching our room for the last 2 nights. Not only that the room had a lingering fishy smell due to previous guests having seafood in the room.We had a whole day of activities the next day, so I asked for a call from the GM. He never called and everytime I reached out he was not in or out sick. I have yet to hear anything from this hotel and I have now contacted a lawyer to pursue further "

"They charged a deposit that has still not been returned. They said it would be redeposited on my card. It's been 5 days and it is still not returned. "