Search Hotels with Swimming Pool in Hensbroek

"I have stayed at this hotel many times over the years, which makes this review particularly disappointing. Unfortunately, the property has declined badly. I originally stayed one night and paid extra for an upgrade to Room 272. While that room already had issues, including an AC unit that sounded like a toilet flushing nonstop all night , it was still far better than what followed. After checking out, my meetings unexpectedly ran late, so I booked a second reservation through Expedia for an Executive Canal View King Room. Instead, I was downgraded to standard Room 160, despite there being over a €90 price difference between the room I booked and the room I received. Room 160 honestly should never have been sold. The carpet was heavily stained, the floor lamp broken, the bathroom ceiling covered in visible mold, and the door chipped and damaged. The entire room felt dirty, neglected, and worn out. What made it worse was the handling by Assistant Front of House Manager Konstantinos Gkourovanidis. Instead of speaking to me directly, despite sitting only steps away from the front desk, he instructed staff to offer a €50 discount, less than the downgrade difference alone. When I insisted he speak with me, there was no apology, empathy, or accountability. The interaction felt defensive and arrogant throughout. I own a Small Luxury Hotel and a hotel consulting company, and what shocked me most was not just the condition of the room, but the complete lack of professional guest"

"Clean Room and attentive staff"

"The wellness area was a great advantage to our stay. Location was very good as walkable from the train station and to the heart of the city. Lots of food options nearby. I would not recommend eating at the restaurant, over priced and our dinner came out with 2 of the 3 items lukewarm to cold. Enjoyed our time in the bar. Staff was great beside the one waitress we had."

"Great staff and service!"

"Check-in was smooth, bed was clean, room was extremely warm with no circulation, room bathroom sink was clogged and had a foul smell, room shower was fine"

"The hotel was very clean and comfortable! The staff was amazing. I lost an earring and the cleaning staff found it and returned it to me. So nice! The hotel itself was in a very walkable area. Close to everything!"