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NH Collection Heidelberg

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Luxury
4.5 star property
9.4

Exceptional

Luxury hotel near Heidelberg Castle

Take advantage of a garden, dry cleaning/laundry services and a bar at NH Collection Heidelberg . For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ₹12,431
₹14,089 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 25 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 25.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 to 24 per person
  • Airport shuttle fee: EUR 32 per person (one-way)
  • Airport shuttle fee per child: EUR 32 (one-way)
  • Covered self-parking fee: EUR 26 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is NH Collection Heidelberg pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Heidelberg ?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at NH Collection Heidelberg on 31 May 2026 start from ₹12,431, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Heidelberg ?

Self-parking is available for EUR 26 per night.

What time is check-in at NH Collection Heidelberg ?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at NH Collection Heidelberg ?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does NH Collection Heidelberg provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 32 per person applies.

Where is NH Collection Heidelberg located?

Located in Bergheim, this luxury hotel is within a 15-minute walk of Körperwelten Museum, Neckar Valley-Odenwald Nature Park, and Christ. Schatzkammer and Heidelberg Congress Center are also within 1 mile (2 km). Heidelberg Seegarten Tram Stop is 8 minutes by foot and Heidelberg (West) Central Station Tram Stop is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 388 out of 529 reviews
Rating 8 - Good. 107 out of 529 reviews
Rating 6 - Okay. 20 out of 529 reviews
Rating 4 - Poor. 11 out of 529 reviews
Rating 2 - Terrible. 3 out of 529 reviews

Reviews

Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, very nice & clean room. You have to have breakfast here, definitely much better that what you can find outside.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable and quiet room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jungho

Liked: Cleanliness, staff & service, amenities
luxurious interior design hotel clean room amazing breakfast buffet
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dale

There was some confusion at check-in between superior vs premium room. Photos are not accurate as there are many rooms . We skipped housekeeping and were issued a complimentary drink coupon - but the bartender had a tough time redeeming it. Helpful staff, firm bed, good size room. Needs touch up painting . Easy walk to train station- Longer to walk to City center.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Caroline Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, room clean, friendly and helpful staff. Fantastic breakfast. Lovely atmosphere in the hotel and beautifully decorated for Christmas
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms for families and in a great location for exploring Heidelberg! Staff were lovely and welcoming and the room is very well equipped. We opted not to go for breakfast so can't comment on the food, but the drinks at the bar were great. Would definitely stay again, by far our best stay in Heidelberg so far!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ryu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect breakfastp
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice the only problem that we had is that we couldn’t charge the car because the charging machines were not working besides that everything was really good I really love the room and the location of the hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in. Quick walk from the train station and easy access to public transit. Hotel was beautifully appointed with lots of amenities. The evening winter tea with cookies and other nibbles was a highlight. The superior room was comfortable and clean, as well as a good size. Would recommend!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family location, very spacious rooms. Excellent breakfast.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay and the breakfast was amazing; highly recommended
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean helpful staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Clean convenient, staff very helpful.highly recommended
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrew Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Large clean rooms with comfortable bed etc. Good facilities and helpful friendly staff. Icing on the cake i thought it was good value.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Deborah

Liked: Amenities
The breakfast was amazing! Good location.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Great new modern looking property, convenient to the tram, wonderful breakfast, super staff - only downside is the room was a bit dark. If coming from the train station, take tram 5, 21 22, 23 or 25 two stops to Stadtbucherie tram stop and walk 400 feet west very flat. If you want to go to old town, just hop on tram 26 about 200 feet from hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast, comfy bed, spacious room.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Boon Tiong Sunny

Liked: Amenities, property conditions & facilities
Friendly staff and nice and quiet location. Italian restaurant on the property is very popular!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Steffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable stay, clean, quiet big room, modern bath, good service
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with great breakfast
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast was Fantastic!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were so friendly and efficient
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Staff courteous and helpful, good environment, this is a real 4 star hotel. Would definitely recommend for staying.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in all respects

Enjoyable visit to a lovely city. This is a great hotel, very comfortable and well located. Babou in the bar gave us great friendly service.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous breakfast. Friendly staff
Stayed 1 night in Jun 2025