Search Hotels Near Hawks on Walks, Shrewsbury

"Great staff. No elevator so be prepared for a walk up (not unusual in the UK) Lovely bar/pub and also restaurant - rooms great and the spa lotions, shampoo , conditioner were the best I have ever had in a hotel (A.Hall...maybe offer for us to buy those at the front desk on check out ?? : - ) "

"Lovely lady checked me in"

"Very cute and unique property in a lovely town. We’ve stayed there many times and always have a good experience. "

"Reception staff very welcoming. Hotel very old and carpets very threadbear in halls and stairs. Bathroom had stain on flooring and there was mildew on bath/shower mat. No plugs by bedside . Mattress very lumpy "

"Very happy with my stay. Really good refreshments available, well equipped and comfortable room, nice and warm. Just one thing - the pillow slips looked dreadful, I had to check they were actually covers. "

"Clean room with a comfortable and a good shower "

"Yes"

"Room was okay but small. The mattress was amazingly comfortable albeit the wooden bed frame was a little creaky. The walls are paper thin and the doors closing and opening extremely noisy so not as restful a break as the location demands"

"Throughout the night, I was kept awake by the noise from the pub outside. It is clear that the walls and windows of the hotel provide zero sound insulation; it felt as though the music and screaming were happening directly inside my room. When I initially called the reception, I was assured that the noise would stop. When it didnt I went downstairs to speak to the staff.The response from the staff who called himself Abdul, was disgraceful. To be met with such utter disrespect and a total refusal to help when I was clearly distressed is shocking for a so called 4-star establishment. I am not even sure how the hotel in this condition can be a 4 star!! The condition of the room I was given is shambles. While the hotel is marketed on its "character," the room I stayed in was a total ruin that has clearly not been updated in years. The shower did not even work and had been patched together with tape. Charging £100 for a room in this state is a total scam. Because of the noise and the dismissive attitude of your staff, I did not sleep at all."