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"I would not recommend this hotel. I checked in on March 15 and left immediately after seeing the condition of the room. The bed was dirty with hair on it, there were ants in the bathroom, and it was obvious the room had not been properly cleaned. On top of that, some of the outlets didn’t work. The entire room felt unsanitary and uncomfortable. I went to the front desk right away to cancel, and they told me they couldn’t switch my room and that I would need to dispute the charge with my bank. I ended up leaving that same night and booking somewhere else. I did not stay here at all. The staff was absolutely horrible. Very disappointing experience."

"Nothing to dislike. Super clean. Staff were great. We didn’t use the indoor HEATED pool or hot tub but area was very clean. Location was very walkable to great restaurants (Tuscan!) and independent coffee shops like Porch and Inspired. This trip we had chilly weather so we really enjoyed the electric fireplace in the room. This is our go-to Lake Geneva hotel."

"Great memories!"

"Nice - "

"Didn't use the hot tub or have the breakfast. Room was clean access for the inside area around the windows."

"Even with the construction going on at the property, the accommodations and the staff were AMAZING! Looking forward to the next visit! "

"We booked a couple rooms during a family celebration. The hotel is newer (I had to look it up 2019) but is being kept in great condition (I'd have sworn it was only a couple years old). The bathrooms always show the wear first and even they still looked nice. The staff were very kind and helpful. They were even able to accommodate a very last minute request for a meeting room so our family (staying in multiple places) could gather in one spot more comfortably. Shout out to both Nathan and Jeff for their help there. Actually Nathan was so helpful and kind throughout our stay that I truly hope someone actually reads this review and acknowledges him. The breakfast changed a bit each day and we thought was overall quite good as far as hotel breakfasts go. We loved the 24x7 access to their coffee machine. The only thing I think they're lacking is a hot tub and of course you always want a bigger indoor pool. I was worried being so close to the freeway it'd be noisy but it was not. For the area and the price, you can't beat this hotel. The other family members should have followed my suggestion. ;) "

"I was disappointed they didn’t have a hot tub, literally the only complaint "

"Fun property with a lot of activities and loved the smores on the weekend! So yummy!"