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"We were very disappointed with our stay at this hotel. The breakfast selection was extremely limited — mostly watermelon and arugula, with no pancakes or child-friendly options for kids. There was only one person making omelets, and overall the breakfast felt very poor and unorganized. If you came later, many items were already gone and not refilled. The room cleanliness was unacceptable. The bed sheets had stains, there was a lot of trash behind the bed, and the wardrobe and doors had strange red stains that looked like blood. The refrigerator did not work, the air conditioning did not work, and the windows faced directly toward metro, tram, and train lines, making it almost impossible to sleep because of the noise. Room cleaning service was supposed to be provided daily, but during our 5-night stay nobody came even once to clean the room, change the bedding, or refill tea and coffee supplies. At the coffee station there were empty used coffee cups left out for a long time. We had booked a more expensive and larger room, but all the rooms we received were exactly the same. The service overall was poor. We also asked if breakfast could be prepared to take away because of our early flight, but the hotel refused. The hallways were dirty, the promised bathrobes were missing, and access to the spa area was not available as expected. Sadly, this hotel does not deserve even three stars . Given the poor quality of the breakfast, we kindly request a refund for the breakfast char"

"The rooms are elegantly laid out. Modern but not cookie cutter. And incredible access to Terminal 1 and 2."

"El hotel está ubicado en una zona muy céntrica (se puede llegar a cualquier parte de Berlin desde Alexanderplatz). La habitacion del hotel era cómoda, espaciosa y estaba muy limpia. El desayuno (por 23 euros) es un buffet bastante con completo con opciones dulces, saladas, panes, frutas, fiambres, bebidas, etc."

"Being able to take a swim and sauna after a long day is just heavenly."

"A very nice clean and spacious hotel. Very close to the Marienplatz. Very good and quite. it was totally worth the price. Thanks."

"Loved our stay at this hotel! The room was clean and comfortable for two people. Its small size was expected, but the lack of counter space or actual hooks to hang anything was a little annoying. Also, if you're traveling with someone other than a partner or close friend, prepare to have little to absolutely no privacy when it comes to the shower. There is no separation for the shower or anything in terms of privacy. I appreciated the full-body mirror, but the lighting's also less than ideal for anyone wanting to do their makeup. Location's great. The restaurant was a little pricey but delicious. The staff was super nice. "

"Excellent hotel, handy location, nice staff and good food"

"Breakfast was fantastic, the room was very small with inadequate storage, the room was also very hot, the air conditioning didn’t work and the beds were really uncomfortable. "

"The hotel is visually beautiful - design wise and the room was very clean. Housekeeping on the first night/day let me down by not cleaning the room properly. Cups weren’t cleaned, they didn’t refill drinks sachets, didn’t tidy bathroom properly. The following days tidy was up to standard, but not the Saturday. Also, no sweet treat- like a little biscuit - for 5 star I really expected something nice…. Checking in was a bit confusing as there was a queue of 5/6 people and 5 staff- but only 1 member of staff checking us in. So that 15 min wait was not great. Breakfast was really good on day one but scrambled eggs were cold on day 2. I’d still recommend it, good location and very comfy bed."