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"Really great place. Didn't try the food, left early in the morning. Would recommend. "

"The hotel was very clean and on scale with the better hotels, regardless of location. The staff were courteous and professional. Meals were very good with a nice selection to choose from."

"This was our first time to Surat so we chose this hotel because of the convenient location and easy access to anywhere in the city. The area is extremely busy, but it didn't stop us from thoroughly enjoying our time here. Our stay was 20 nights, so by the time we left it felt like home. The Kamats restaurant was fantastic and the staff/service was amazing. We highly recommend staying at VITS Hotel - Surat. "

"Clean good customer service and the best part food is delicious "

"Abbasbhai was very nice ,friendly and cordial. Most of the staff were very nice and helpful. The receptionist needs more training and more customer service with a smile. India is a great country to visit, unfortunately the work ethics hasn't changed since my last visit 20 years ago. Everyone likes to tell others how to do their jobs and the job never gets done, but only passed on to the next person in line."

"The property itself is good and well-maintained, but the service quality is quite poor. I had left my room keys at the reception in the morning for cleaning; however, when I returned at night, the room had still not been cleaned. I then had to wait nearly half an hour in the evening for housekeeping to attend to it. Even after calling the reception for room service, it took around 20–25 minutes for anyone to respond. Overall, while the property has potential, the service needs significant...