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"Great staff, good location, and well maintained room"

"This property was, by far, the best property so far on my journey through Thailand and Vietnam. The upgraded room was sensational with really comfy bedding. Lilly and Aiden were my favorites. They even allowed me to check in early. Both of them made my time there totally enjoyable. Aiden also coached me on full day activities. I only wish I’ll have an experience like this property while in Vietnam, but I don’t think so."

"The breakfast buffet was surprisingly good with fresh fruits, hot dishes, and excellent coffee. It was the perfect way to start each busy day."

"The Oriental Jade is a beautiful boutique hotel. While we there only one night, our experience was quite memorable. We checked in late and headed to the rooftop bar for a late night snack and a nightcap. The views of Hanoi and the lake were amazing. The grilled chicken skewers were very tasty and the cocktails were too. We needed to leave early morning so the staff made arrangements for us to get early access (15 minutes) for breakfast. Due to a scheduling snafu with a tour operator, we were not able to be picked up at the hotel and told to walk 5 minutes with our heavy luggage to a meeting point. Harry, the bellman, insisted that he help us and walked our large suitcases and us to the meeting point which was about 600 meters away. That is service!! Our only regret is that we didn’t have more time there, so we will definitely book at this hotel on our next visit to Hanoi."

"Everything was fine overall, except there was construction noise at night behind the hotel. The staff kindly upgraded us to a quieter, superior room. Make sure to request a room that does not face the construction area."

"Great hotel. Helpful staff. Five star!"

"We had a really enjoyable 3 night stay at the Peridot. The beds were super comfortable, making it easy to relax after busy days exploring, and the pool was perfect for a refreshing afternoon wind-down. What really stood out, though, was the staff friendly, attentive, and always happy to help. They genuinely made the stay feel welcoming and easy. A great place to base yourself for a few nights."

"The staff was kind and accommodating. The building is definitely not super updated, but that's do be expected considering the location of the hotel. "

"Staff were very welcoming, helpful and had good suggestions for things to do"