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Matilda Boutique and Spa Hotel

4.0 star property
Hotel with a full-service spa, a short walk to Hoan Kiem Lake

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Matilda Boutique and Spa Hotel

1 bedroom, down duvets, memory-foam beds, minibar
Junior Twin Room, City View | Street view
Exterior
Front of property
Executive Twin | Bathroom | Rainfall showerhead, designer toiletries, hair dryer, slippers

Reviews

8.8 out of 10

Excellent

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
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Room options

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Showing 6 of 6 rooms

View all photos for Executive Twin

LCD TV

Executive Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double Room, City View

Junior Double Room, City View | 1 bedroom, down duvets, memory-foam beds, minibar

Junior Double Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room, City View

Junior Twin Room, City View | Living area | LCD TV

Junior Twin Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Matilda VIP Balcony

Matilda VIP Balcony | 1 bedroom, down duvets, memory-foam beds, minibar

Matilda VIP Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double

Classic Double | 1 bedroom, down duvets, memory-foam beds, minibar

Classic Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double

1 bedroom, down duvets, memory-foam beds, minibar

Executive Double

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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Air conditioning
9.6 out of 10, Exceptional, (1276)
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About the area

Map
73 Ma May, Hang Buom, Hanoi, Ha Noi, 10000

What's nearby

  • O Quan Chuong - 4 min walk
  • Hanoi Old Town Night Market - 4 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hoan Kiem Lake - 7 min walk
  • Dong Xuan Market - 7 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive

Restaurants

  • ‪Hải Sản - Sea Food - ‬1 min walk
  • ‪New Day Restaurant - ‬1 min walk
  • ‪Chân Gà Hấp Sả Ớt Mắt To - ‬1 min walk
  • ‪Bia Khánh Thuỷ - ‬1 min walk
  • ‪Quán Nhậu Bia Hơi - Lương Ngọc Quyến - ‬1 min walk

About this property

Matilda Boutique and Spa Hotel

Upscale hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and O Quan Chuong are located near Matilda Boutique and Spa Hotel, which provides a free daily manager's reception, a terrace and a coffee shop/cafe. Indulge in a deep-tissue massage, a body wrap and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at Lotus Restaurant, the on-site fine-dining restaurant. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and free newspapers
  • Coffee/tea in reception, multilingual staff and smoke-free property
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All rooms are individually furnished, and feature comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Memory foam beds and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese (Cantonese), Croatian, Czech, Danish, Dutch, English, Estonian, Farsi, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Khmer, Korean, Lao, Latvian, Lithuanian, Macedonian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: VND 150,000 for adults and VND 70,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lotus Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Doorbell and phone notification
  • Hand-held showerhead
  • Lift (170 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed: Lunar New Year.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 460000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 70000 for children
  • Airport shuttle fee: VND 432000 per vehicle
  • Rollaway bed fee: VND 460000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Matilda Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel
Matilda Boutique and Spa Hotel Hanoi
Matilda Boutique and Spa Hotel Hotel Hanoi

Frequently asked questions

Is Matilda Boutique and Spa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matilda Boutique and Spa Hotel?

This property doesn't offer parking.

What time is check-in at Matilda Boutique and Spa Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Matilda Boutique and Spa Hotel?

Checkout is at noon.

Does Matilda Boutique and Spa Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 432000 per vehicle applies.

Where is Matilda Boutique and Spa Hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Ta Hien Street, O Quan Chuong, and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 25 minutes.

Matilda Boutique and Spa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 248 reviews" "
Rating 8 - Good. 64 out of 248 reviews" "
Rating 6 - Okay. 17 out of 248 reviews" "
Rating 4 - Poor. 12 out of 248 reviews" "
Rating 2 - Terrible. 9 out of 248 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Disliked: Property conditions & facilities
Not the same as pictured, dirty bathroom, fridge did not work even after they replaced it, safe did not work, the bathroom is dangerour because there is no slip resistant mat anywhere. The breakfast was sub par & over all the hotel was much simpler/smaller than the pictures online showed
Stayed 2 nights in Aug 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and helpful.
Stayed 7 nights in Jun 2024

10/10 Excellent

Cam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

loc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe.
Stayed 2 nights in May 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel. Easy to walk everywhere. Breakfast was delicious
Stayed 2 nights in Apr 2024

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
Terrible. They wouldn’t serve us coffee when we asked and told us to go elsewhere. Would only issue us one room key and came in our room when we put do not disturb on. They tried charging us to clean our sheets which is just ridiculous. Not helpful. Noisy area. No rooftop bar just a fridge with dragonfruit in.
Stayed 2 nights in Apr 2024

8/10 Good

Kristian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old quarter of Hanoi. Most sights within walking distance. Spacious rooms and a tasty breakfast.
Stayed 7 nights in Apr 2024

10/10 Excellent

HUY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Place was in the Old Quarters of Hanoi. Easy to walk everywhere

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located. Close to a lot of the popular sites in Hanoi. The hotel is clean and modern. The staff is great, they recommended restaurants and tours to join while staying in Hanoi. I would recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Ti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very nice and Service super good, breakfast very delicious.
Stayed 1 night in Mar 2024

8/10 Good

mark

Great location, would stay there again.
Stayed 2 nights in Feb 2024

2/10 Terrible

KERRI

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Elvira

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First thing first the hotel is in amazing area central location. BUT the rooms are very outdated, small, poorly maintained. The staff is kind and welcoming. Breakfast is ok. ( lots of options around the hotel very cheap food). And most important!!!!!! We booked the hotel a head of time and planned to stay for 5 nights. Reservation was approved by property. After 2 nights at the hotel we were notified by the staff that we have to leave the day after because it’s holiday and they are all leaving home the hotel will be closed for 4 days!!!!!!

4/10 Poor

Trung

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. As a Platinum member, Expedia said the hotel should have given us free upgrade when rooms are available, especially when the pricing on the booked rooms and the upgraded rooms are the same ($50). We did not received it upon check-in request, nor the Welcome Drinks (both times as we had booked couple days earlier). No bell/door service to help with luggage. Coffee was served room temperature. Rooftop bar was nonexistent. Definitely not you 4 stars hotels. Expedia needs to reclassify them. Everything seems old. Breakfast was below average compared to other hotels.
Stayed 1 night in Feb 2024

4/10 Poor

Trung

Travelled with family, Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
NOT a 4 stars hotel, more like a 2 stars. We have been traveling in Vietnam for 2 months so we have stayed in lots of hotels. No Welcome drinks, No Bell/Door service for help with luggage from street ornto room. Small family operation which we often love to support. No table service. Breakfast so-so. No free upgrades for Platinum members on Expedia upon request at check-in--there were two Junior Suites (for same price) but they did trade us up. :-(

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fun area, clean and feels like a luxury hotel. The spa services are a bit unorthodox. Didn't enjoy the pedicure I received. Other than that, the staff was welcoming and helpful!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Matilda boutique and what can I say besides OMG. Hang was a lovely manager. She took care of us from check in to check out. The room was exquisite and by all means comfortable. The water was warm and the sheets were clean. The hotel was in such a convenient location that it was just a short stroll to everything we required. The breakfast had an assortment of options all deliciously crafted by their in-house chef. I would without question recommend this hotel to anybody staying in Hanoi.

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean (basic) and staff was helpful, but the property definitely doesn’t feel like a 4 star hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

India

Stayed 1 night in Dec 2023

8/10 Good

MARILYN

Liked: Cleanliness, staff & service
Great location and good price.
Good hotel accommodation in great location. Good price. Good breakfast. Friendly staff. Didn’t have window in room but other rooms did have windows.
Stayed 6 nights in Dec 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in walking distance to everything you need. Owners very friendly and most helpful.
Stayed 2 nights in Dec 2023

6/10 Okay

HAOTIAN

Liked: Staff & service, amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Stylianos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Clean, great staff, great free breakfast (yes, it's free, even though it does not state so on expedia, I let them know so they may update). Highly recommended. Near great resteraunts, night market and the lake.
Stayed 1 night in Dec 2023

10/10 Excellent

Stylianos

Stayed 1 night in Dec 2023