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Oriental Suites Hotel & Spa

4.0 star property
Upscale lakefront hotel, walk to Hoan Kiem Lake
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Oriental Suites Hotel & Spa

Royal Suites, big balcony | Terrace/patio
Point of interest
Daily cooked-to-order breakfast (USD 10 per person)
Reception
Royal Suites, big balcony | Bathroom shower
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Room service
    Room serviceRoom service
  • Laundry
    LaundryLaundry

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000
  • Popular LocationHoan Kiem Lake3 min walk
  • Popular LocationDong Xuan Market6 min walk
  • Popular LocationHanoi Opera House18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)39 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Hotel arrival was great, very attentive. We were told our room has been upgraded which we were excited about, when we go...
Sarah
Jun 2, 2024
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, City View

City view

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, Courtyard View

Terrace/patio

Royal Suite, Courtyard View

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suites, big balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Suites, big balcony

Highlights

Balcony or patio
Garden
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

City view

Family Suite, Connecting Rooms, City View (Oriental)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Ceiling fan
  • 55 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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9.8 out of 10, Exceptional, (2070)
The price is ₹4,016
₹4,638 total
includes taxes & fees
3 Jul - 4 Jul
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About the area

Hanoi

Oriental Suites Hotel & Spa is located in Old Quarter, a neighbourhood in Hanoi, and is near a train station and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and St. Joseph's Cathedral of Hanoi. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 4 min walk
  • Dong Xuan Market - 6 min walk
  • O Quan Chuong - 8 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪Bia Ả Đào - The Peachy Craft Beer Pub - ‬1 min walk
  • ‪Balcony Beer - ‬1 min walk
  • ‪Hoàng Thực - Hoa Quả Dầm - ‬3 min walk
  • ‪Phở Sướng - ‬1 min walk

About this property

Oriental Suites Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and O Quan Chuong, Oriental Suites Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a body scrub, a Thai massage or aromatherapy at the on-site spa. The on-site Vietnamese cuisine restaurant, Romance, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi and a hot tub are available to all guests.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and free newspapers
  • Tour/ticket information, luggage storage and a TV in reception
  • Smoke-free property, concierge services and massage treatment rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Oriental Suites Hotel & Spa offer comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with hydromassage showers and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Romance

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Building
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in is available for groups that reserve 5 rooms or more.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Oriental Suites Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Oriental Suites Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Oriental Suites Hotel & Spa?

Checkout is at noon.

Does Oriental Suites Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 19 per room applies.

Where is Oriental Suites Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Dong Xuan Market and O Quan Chuong are also within 10 minutes. Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 20 minutes.

Oriental Suites Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1002 reviews" "
Rating 8 - Good. 212 out of 1002 reviews" "
Rating 6 - Okay. 34 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHERYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful. I had a very late check in and a car was sent to pick me up from the airport and my room was ready for me within minutes. The breakfast had a variety of selections. It was very good. The staff accommodated all of my needs with grace and friendliness. I would stay again. The hotel is in the middle of the shopping district which was a plus. I was surprised by a nice going away gift. This is my kinda hotel. From USA.
Stayed 2 nights in Jun 2024

10/10 Excellent

Siobhan, Conover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel with fabulous staff. The breakfast was included and was delicious with lots of options. I also got a massage in the spa and it was a great experience. I loved the size of our room and our balcony. I also loved the convenience of this hotel to the all the shopping and cultural items like the big lake and the temple. It was wonderful!
Stayed 2 nights in May 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Hotel arrival was great, very attentive. We were told our room has been upgraded which we were excited about, when we got there it was a small room with dated decor and amenities, so was disappointed. If we weren't told there was an upgrade I don't think we'd have minded as much! We also got bitten by mosquitos quite a bit, we only stayed one night and I was evident that the bites happened overnight, so again a bit disappointed.
Stayed 1 night in May 2024

8/10 Good

lara

Travelled with family
Liked: Cleanliness, staff & service, amenities
My sister and I enjoyed our stay here as it was very well located in the old quarter of Hanoi. On weekends, the street the hotel is located on gets blocked off to turn into the walkable night market. The staff is extremely kind and helpful; upon check in, they give you a paper with tips on the city and recommendations for restaurants and shops. The only reason I rated the hotel 4 stars is because the hotel is a bit dated. I understand that it is located in an older building but it could benefit from a little modernization like other hotels in the area. However, we definitely recommend the hotel to travellers!
Stayed 1 night in May 2024

10/10 Excellent

Tijana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kara, Shoreline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property is next level! They are friendly, courtesy and don’t forget a thing! I would stay here again for the staff alone, but the location is also perfect. Used the spa twice, great experience. I needed to work for a few hours and once I connected directly vs WiFi, everything was perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Mtango

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly communicates all the details in advance. So everything was smooth.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT
Stayed 3 nights in Apr 2024

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! It is perfectly located in the old quarter right next to the lake and surrounded by shops and the night market. The hotel itself is also very nice and the staff are helpful and friendly. Can highly recommend staying here.
Stayed 1 night in Apr 2024

4/10 Poor

Johnny

Stayed 1 night in Apr 2024