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Relais & Chateaux Chaptel Hangzhou

4.0 star property
Art Deco hotel with 24-hour business centre and 24-hour front desk

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Relais & Chateaux Chaptel Hangzhou offers a tranquil city center retreat with gardens for unwinding after sightseeing. Enjoy practical amenities like a coffee shop, dry cleaning, high-speed WiFi, airport shuttle, and self-parking.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Townhome, 1 King Bed, Terrace

Premium bedding, down duvets, Select Comfort beds, free minibar

Classic Townhome, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Townhome, 2 Bedrooms, Patio, City View

Premium bedding, down duvets, Select Comfort beds, free minibar

Family Townhome, 2 Bedrooms, Patio, City View

Highlights

Patio
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
2 bedrooms
  • 1292 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ensuite, Garden Area

Premium bedding, down duvets, Select Comfort beds, free minibar

Deluxe Suite, 1 King Bed, Ensuite, Garden Area

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
No.57, Changsheng Road, Shangcheng, Hangzhou, 310006

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Zhejiang University First Affiliated Hospital - 9 min walk - 0.8 km
  • Wushan Night Market - 15 min walk - 1.3 km
  • Wulin Square - 2 min drive - 1.6 km
  • Hangzhou Tower Shopping Mall - 2 min drive - 2.6 km

Getting around

  • Longxiangqiao Station - 3 min walk
  • Hangzhou Station - 11 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪弄堂里 | Nong Tang Li - ‬3 min walk
  • ‪京都米料亭 - ‬3 min walk
  • ‪Sue Dumpling Institute - ‬3 min walk
  • ‪麦当劳 - ‬3 min walk
  • ‪Dicos 德克士 - ‬2 min walk

About this property

Relais & Chateaux Chaptel Hangzhou

Luxury upscale hotel near West Lake
Located close to No.2 Park and Broken Bridge, Relais & Chateaux Chaptel Hangzhou provides an airport shuttle, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Smoke-free property, 1 meeting room and luggage storage
Room features
All guest rooms at Relais & Chateaux Chaptel Hangzhou boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Select Comfort beds, down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Awards and affiliations

The property is a member of Relais & Chateaux.

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₹10,273 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 94 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Art Deco architecture
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 575.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 188 for adults and from CNY 94 for children
  • Rollaway bed fee: CNY 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Relais Chateaux Chaptel Hangzhou Hotel
Relais Chateaux Chaptel Hotel
Relais Chateaux Chaptel Hangzhou
Relais Chateaux Chaptel
Relais & Chateaux Chaptel Hangzhou Hotel
Relais & Chateaux Chaptel Hangzhou Hangzhou
Relais & Chateaux Chaptel Hangzhou Hotel Hangzhou

Frequently asked questions

Is Relais & Chateaux Chaptel Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Relais & Chateaux Chaptel Hangzhou?

Self-parking is free at this property.

What time is check-in at Relais & Chateaux Chaptel Hangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Relais & Chateaux Chaptel Hangzhou?

Checkout is at noon.

Does Relais & Chateaux Chaptel Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Relais & Chateaux Chaptel Hangzhou located?

Located in Shangcheng, this luxury hotel is within a 10-minute walk of West Lake and No.2 Park. Broken Bridge and China Academy of Art are also within 1 mi (2 km). Longxiangqiao Station is only a 3-minute walk and Fengqi Road Station is 15 minutes.

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