UrCove by Hyatt Hangzhou Westlake is located in Downtown Hangzhou, a neighborhood in Hangzhou, and is in a shopping district and near a metro station. Hangzhou Jiali Center and Wulin Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake. Hangzhou China Silk Town and Hangzhou Tower Shopping Mall are two other places to visit that come recommended.
Upscale hotel revitalized in 2022 and located near West Lake
Located close to Hangzhou Jiali Center and Wulin Night Market, UrCove by Hyatt Hangzhou Westlake provides laundry facilities, a 24-hour gym, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Self-service breakfast (surcharge), concierge services and a porter/bellboy
Luggage storage, multilingual staff and tour/ticket information
A 24-hour front desk
Room features
All 191 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like smart speakers and free stocked minibars.
More conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Bathrooms with hydromassage showers and free toiletries
Wardrobes/cupboards, mini fridges and smart speakers
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (CNY 42 per day)
Food and drink
Self-serve breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 99 for adults and CNY 50 for children
A restaurant
Things to do
24-hour gym
Family friendly
Dining table
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Daily housekeeping
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Accessibility
Hardwood flooring in room
No lift
Tile flooring in public areas
More
10 floors
Designated smoking areas (fines apply)
Double-glazed windows
Renovated entire property - October 2022
Room amenities
Bedroom
Blackout drapes
Down comforter
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste on request
Towels
Entertainment
55-inch LCD TV with cable channels
Smart speaker
Food and drink
Dining table
Electric kettle
Free bottled water
Free stocked minibar
Mini-fridge
Tea bags/instant coffee
More
Air conditioning
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for self-serve breakfast: approximately CNY 99 for adults and CNY 50 for children
Nearby parking fee: CNY 42 per day (984 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Hangzhou Milan Garden
Hangzhou Milan Garden Hotel
Hangzhou Milan Hotel
Milan Hotel Hangzhou
Milan Garden Hotel
Milan Garden
Hangzhou Milan Garden Hotel
Urcove by Hyatt Hangzhou Westlake Hotel
Urcove by Hyatt Hangzhou Westlake Hangzhou
Urcove by Hyatt Hangzhou Westlake Hotel Hangzhou
Frequently asked questions
Is UrCove by Hyatt Hangzhou Westlake pet-friendly?
No, only service animals are welcome at the property.
UrCove by Hyatt Hangzhou Westlake Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel is very clean. They offered free Peet’s coffee made by barista- each room gets a certain number of tickets based on number of days booked. There are a lot of malls and food options around, all walkable distance. The place is about 5-10 minute walk from Wulin night market and 10 minute walk to west lake.
Yi
Stayed 5 nights in Apr 2024
6/10 Okay
Ka Yan
2 Feb 2024
Liked: Cleanliness
Location is great: 30-40min walk to West Lake, 10min walk away from the main shopping district, 30min walk to the cultural centre & Jing Hang Canal, also located right opposite a snazzy mall and above a subway station. Rooms need major upgrade in terms of sound proofing in-between rooms and also from the corridor. Lack of proper drop-off and pick-up point makes it extra challenging when hailing a ride with luggage. Gym and laundry is combined into a glass room, which is well kept and functional though not too appealing. Quality of staff and service is quite mixed, some are knowledgeable and helpful while some have no clue of things - I expect more from Hyatt, even if its a subsidiary brand.