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Grand Hyatt Hangzhou

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Luxury
5.0 star property
8.6

Excellent

Luxury hotel near West Lake

Located close to Broken Bridge and Wushan Night Market, Grand Hyatt Hangzhou provides an airport shuttle, a coffee shop/cafe and a hair salon. Treat yourself to a hot stone massage, a body wrap or a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹17,032
₹19,859 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a TV on the wall, a seating area with a table, and a view of the outdoors.

Room, 1 King Bed, Garden View

  • Garden view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Garden View

A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted artwork.

Room, 2 Single Beds, Garden View

  • Garden view
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (West Lake View)

Room, 1 King Bed (West Lake View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (West Lake View)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (West Lake View)

Room, 2 Single Beds (West Lake View) | Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds (West Lake View)

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Club Access)

A modern hotel room with a large bed, a sofa, a dining table with fruit, and a view of the city through large windows.

Room, 1 King Bed (Club Access)

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Club Access)

A hotel room with two beds, a sofa, a desk with a lamp, and a large window with curtains.

Room, 2 Single Beds (Club Access)

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (West Lake View, Club Access)

A hotel room with a large bed, a seating area with a table, and a view of mountains through large windows.

Room, 1 King Bed (West Lake View, Club Access)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (West Lake View, Club Access)

Room, 2 Single Beds (West Lake View, Club Access) | Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds (West Lake View, Club Access)

  • Lake view
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a dining table with fruit, and a view of the city through large windows.

Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

A modern hotel room with a large bed, a bedside table, a nightstand, a wall-mounted artwork, and a window providing natural light.

Grand Suite, 1 King Bed

  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a sofa, a desk with a lamp, and a large window with curtains.

Room, 2 Single Beds

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Tent, 1 King Bed (CAMP IN GARDEN)

A modern hotel room with a large bed, a desk with a chair, a small table, and a view of the outdoors.

Tent, 1 King Bed (CAMP IN GARDEN)

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed (Deluxe)

A modern hotel room with a large bed, a bedside table, a nightstand, a wall-mounted artwork, and a window providing natural light.

Grand Suite, 1 King Bed (Deluxe)

  • Lake view
  • 641 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, a large window with a view of buildings, and a painting on the wall.

Room, 2 Single Beds, City View

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a small table, a chair, and a view of the cityscape.

Deluxe Room, 2 Single Beds

  • City view
  • 431 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a seating area with a table, and a view of a building with domes.

Room, 1 King Bed, City View

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a view of the outdoors, and modern decor.

Deluxe Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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The price is ₹12,064
₹14,067 total
includes taxes & fees
14 Sept - 15 Sept
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About the area

Located in Downtown Hangzhou, a neighbourhood in Hangzhou, Grand Hyatt Hangzhou is in the entertainment district and on a lake. Broken Bridge and Wulin Square are notable landmarks, and travellers looking to shop may want to visit Wushan Night Market and Hangzhou Tower Shopping Mall. Hangzhou Botanical Garden and Song Dynasty Town are not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hangzhou travel guide
Map
28 Hu Bin Road, Hangzhou, Zhejiang, 310007

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    1 min walk - 0.0 km
  • Wulin Night Market
    12 min walk - 1.1 km
  • Wushan Night Market
    2 min drive - 2.1 km
  • Wulin Square
    2 min drive - 2.2 km
  • Hangzhou Tower Shopping Mall
    2 min drive - 2.2 km

Getting around

  • Longxiangqiao Station
    4 min walk
  • Hangzhou Railway Station (HZD)
    18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    40 min drive

Restaurants

  • Shake Shack（杭州嘉里中心店）
  • HEYTEA 喜茶
    4 min walk
  • 知味观
    4 min walk
  • 星巴克
    11 min walk
  • JZ Club

About this property

Grand Hyatt Hangzhou

  • Luxury hotel near West Lake
  • Located close to Broken Bridge and Wushan Night Market, Grand Hyatt Hangzhou provides an airport shuttle, a coffee shop/cafe and a hair salon. Treat yourself to a hot stone massage, a body wrap or a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and a banquet hall
    • Smoke-free property, free newspapers and a lift
  • Room features
  • All 388 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with deep-soaking baths and free toiletries
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

A modern indoor swimming pool with lounge chairs and a sunlit wall.
Midtown Shangri-La, Hangzhou
Downtown Hangzhou
  • Pool
  • Hot tub
  • Spa
  • Parking included
8.8 out of 10, Excellent, 248 reviews
The price is ₹12,064
₹14,067 total
includes taxes & fees
14 Sept - 15 Sept
Midtown Shangri-La, Hangzhou
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 28 Hubin Road 湖滨28
  • Grand Cafe 咖啡厅
  • Grand Hyatt Steakhouse
  • Patio 青莳

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On a lake

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 198 per person
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Grand Hyatt Hangzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Hangzhou?

As of 27 Aug 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Hangzhou on 31 Aug 2026 start from ₹17,032, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Hangzhou?

Self-parking is free at this property.

What time is check-in at Grand Hyatt Hangzhou?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hyatt Hangzhou?

Checkout is at noon.

Does Grand Hyatt Hangzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 550 per vehicle applies.

Where is Grand Hyatt Hangzhou located?

Located in Downtown Hangzhou, this luxury hotel is within a 10-minute walk of West Lake and Broken Bridge. Wushan Night Market and Wulin Square are also within 2 mi (3 km). Longxiangqiao Station is only a 4-minute walk and Fengqi Road Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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