Greentree Inn Hangzhou West Lake Avenue Hotel

Property class: 2.5

Choose dates to view prices

Reviews

7.4 out of 10
Good
Greentree Inn Hangzhou West Lake Avenue Hotel provides conference space and more. Guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

Family Room

  • 172 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Superior Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Single Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Downtown Hangzhou, a neighbourhood in Hangzhou, Greentree Inn Hangzhou West Lake Avenue Hotel is near the airport. Qinghefang Old Street and Hu Xueyan Former Residence are local landmarks, and some of the area's attractions include Xihu Tiandi and Zhejiang Science and Technology Museum. Zhejiang Museum of Natural History and Westlake Culture Plaza are also worth visiting. Visit our Hangzhou travel guide
Map
Middle Zhongshan Road, 211-215, Hangzhou, Zhejiang, 310002

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    7 min walk - 0.6 km
  • Westlake Yintai Commercial Center
    6 min walk - 0.5 km
  • Phoenix Mosque
    9 min walk - 0.8 km
  • Wushan Night Market
    10 min walk - 0.8 km
  • Qinghefang Old Street
    12 min walk - 1.1 km

Getting around

  • Ding'an Road Station
    6 min walk
  • Hangzhou Station
    7 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    34 min drive

Restaurants

  • Uncle Kosto
    2 min walk
  • Manner Coffee
    5 min walk
  • Perfect Coffee
    1 min walk
  • 渐渐咖啡
    4 min walk
  • 源兴面馆
    6 min walk

About this property

Greentree Inn Hangzhou West Lake Avenue Hotel

  • Hotel near West Lake
  • Greentree Inn Hangzhou West Lake Avenue Hotel provides conference space and more. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Buffet breakfast (surcharge), meeting rooms and smoke-free property
    • Free newspapers, a lift and luggage storage
  • Room features
  • All 115 rooms include comforts such as air conditioning, as well as amenities such as free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers
    • TVs with cable channels

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  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: CNY 15 per person

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • No housekeeping service

Business services

  • 215 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

How much is parking at Greentree Inn Hangzhou West Lake Avenue Hotel?

Self-parking is free at this property.

What time is check-in at Greentree Inn Hangzhou West Lake Avenue Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Greentree Inn Hangzhou West Lake Avenue Hotel?

Checkout is at noon.

Where is Greentree Inn Hangzhou West Lake Avenue Hotel located?

Located in Downtown Hangzhou, this hotel is within a 15-minute walk of Westlake Yintai Commercial Center and West Lake. Phoenix Mosque and Wushan Night Market are also within 15 minutes. Ding'an Road Station is 6 minutes by foot and Chengzhan Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Greentree Inn Hangzhou West Lake Avenue Hotel Reviews

7.4

Good

7.2

Cleanliness

8.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 47 reviews
Rating 8 - Good. 18 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Peis-Leistungsverhältnis. Super Lage! Sehr sauber.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable stay except bathroom has no door making the attached toilet and the floor wet after bath. Very convenient location, metro station close by. Friendly staff. We shall come back again.
Stayed 9 nights in Nov 2019
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
房間打掃不乾淨都是灰塵！
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel location is quite awesome, close to West Lake & Street food which is bonus. Staffs were very friendly and helpful, they speak english very well too. The hotel is quite old and need renovation. It doesn't matter to me, I need a good location to explore.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

杭州観光の拠点に良いです

地下鉄「定安路」から近く、にぎやかな南宋御街や清河坊エリアにもすぐにアクセスできる、たいへん良い立地です。西湖に行くにも10分ほど歩けば良いです。 部屋は一人旅には過不足ない作りで、清潔です。 バスルームは中国式でトイレや洗面台との間に仕切りがありませんが、換気扇を回せばすぐに乾くような床の素材になっています。 窓口の方は英語ができる方がいるので、中国語はできなくても安心です。 コスパも良く、満足度の高いホテルでした。
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

酒店前台的耐心姑娘

最主要是前台態度很好，因為本人國語比較差，但他們表現是明顯的有耐心，問題解答亦很細心，房內整潔，房外通道空間亦算很好（相對貴價酒店當然略遜一籌）！附近交通......因為每次出門也是滴滴，所以沒留意。整體來說，（最差到最好由1-5比分）房間整潔5，房間舒適度4，性價比4，再加一項舒心度5++，所以再到杭州，這酒店會是不二之選！
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel tout confort... où on parle que chinois

Chambre très confortable et très propre ! La rue dans laquelle l'hôtel est située est très agréable: des petits cafés et restaurants plus joliment décorés aux offres plus originales les unes que les autres ! Point négatif cependant: le personnel de l'hôtel (l'Accueil notamment) ne parle pas un mot d'anglais... que du chinois... ça complique un peu les choses !
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

価格相応の部屋である
Stayed 1 night in May 2019
Verified review

6/10 Okay

中国現地のチェーンホテル

南宋御街という伝統的な建築を復元した歩行者のみの通りに面していて、周辺の環境は非常に良い。フロントや施設は全体的に古め。
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

場所は便利で宿泊だけなら十分満足。

フロントでは英語はもちろん日本語も通じませんが、スマホの翻訳機能を使って一生懸命に対応してくれました。 部屋は可もなく不可もなくといったところですが、シャワーが弱いのが少し不便でした。 場所は便利で、駅からも近く、周辺は歩行街となっていて食事やお土産を探すのにも便利です。 ただ、Google Mapが示す場所は少しずれていて、実際には駅の反対側、中山中路にありますので、注意が必要です。
Stayed 2 nights in Apr 2019
Verified review

6/10 Okay

Liked: Staff & service
nice and cosy but too smoky in the lobby and made me cough all the times so uncomfortable . wish the hotel banned all smokers in the lobby
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
一切都不錯，只是隔壁房客關門震天響。
Stayed 4 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
i stay in block c this time and cant sleep the whole night as someone played basket ball at 1am in the morning?? the guest next door keep talking and smell cigarette. the lobby is the worst area which is full of smoke. wish smoking is prohibited in the lobby area.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
good location and friendly staff but the hotel needs a bit of renovation as its so old now.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
中国ではあまり英語が通じないが、ここのスタッフはあまり出来ないのに頑張ってくれた。その姿勢が嬉しかった。
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The price was right and the location couldn't be better; right near the metro and on the pedestrian street Hefang Street. The room had no window, but was clean and comfortable. Those with an aversion to cigarette smoke should be aware that rooms nearby are smoking rooms. The hotel is a bit rundown with worn and dirty carpets in the hallway, but overall I enjoyed my stay. Staff had some English and were very helpful.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I loved this hotel as it was inexpensive and really centrally located, right on the pedestrian street - Hefang Street. It's a two minute walk from the metro station, right near dozens of restaurants, shops, and cool old buildings.... The front desk staff spoke some English and were very helpful and willing to use my phone translator when needed. The room, bedding, and bathroom were clean (although the rugs in the halls were not) and the bed was comfortable. I was travelling alone, and stayed four nights and felt very safe. The hotel was quiet. The only downside is that for the cheap price I paid, there was no outside window. Also although it was a non-smoking room, when the heat/ventilation system came on in the evening the smell of smoke was evident. Getting to the hotel from the train station to the hotel was easy, but it's a bit more difficult to get to the airport by public transport as it involves both metro and bus. A taxi will run about 150-250 Y and the private car I reserved (it was spring festival and I was worried about finding a cab) cost $300 Y . All in all I was very pleased with my stay here and plan to stay again.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor people hotel

Not to say remark is poor
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
於11月16，17两晚入住，其他房間傳來非常擾人的，似在聚賭，大聲闊談的聲音，至12時才止。嚴重影响需要休息的遊客。餐廳早餐实惠，其他可接受，工作人員友善熱誠!
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort

Excellent location and value

Excellent location in pedestrian street of West Lake area. Staff helpful, good wifi just a bit run down as is common with budget hotels in China but still good value. Note that taxis can only get to within 100m and walk the last bit but on the plus side, no traffic noise outside your window so worth the walk!
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Recommended hotel to stop by

Very warm services, excellent location and price friendly. However, the room is a bit small. Definitely, will come back.
Stayed 3 nights in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
酒店位於步行街內，各種購物、飲食非常方便。距離西湖只有一個地鑯站，可以隨時欣賞西湖美景。必要的酒店設施均備，性價比高。
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Good value for your buck.

Good value for your buck. Excellent location for shopping and food. Room needs a bit of renovation, but is still acceptable. Most annoying was the excess shower water that wouldn't flow away after showering due to too level tiles and kept the complete bathroom floor wet. Would be nice too to match the pictures and description with the actual room size.
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置非常好，很安静，家庭房很大，床品很舒适！
Stayed 1 night in Jun 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
住了杭州和南京的格林豪泰 極度失望 很髒 床凹凸不平 服務差 這家旅館以後決不考慮