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PlayHome-Seeing the Soul's Retreat

3.0 star property

Choose dates to view prices

At PlayHome-Seeing the Soul's Retreat, you can look forward to free breakfast (local cuisine), dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 15

Check-out

Check-out before 2:00 PM

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 22 May 2026 to 21 May 2028 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

This property does not have any lifts

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is PlayHome-Seeing the Soul's Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at PlayHome-Seeing the Soul's Retreat?

Self-parking is free at this property.

What time is check-in at PlayHome-Seeing the Soul's Retreat?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at PlayHome-Seeing the Soul's Retreat?

Checkout is at 2:00 PM.

Where is PlayHome-Seeing the Soul's Retreat located?

Located in Xihu, this hotel is steps from Hangzhou Botanical Garden and 1.4 mi (2.2 km) from West Lake. Lingyin Temple and Zhejiang University Yuquan Campus are also within 2 miles (3 km).

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

10/10 Excellent

anita

Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Communication was amazing.
Stayed 3 nights in Jan 2026