At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour health club. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a conference centre and a restaurant.
Located in Xiacheng, a neighbourhood in Hangzhou, Novotel Hangzhou Xintiandi is in a shopping district. Former Residence of Sha Menghai and Baochu Pagoda are local landmarks, and some of the area's activities can be experienced at Wulinmen Wharf and Xianghu Tourism Resort. Westlake Culture Plaza and Zhejiang Museum of Natural History are also worth visiting. Spend some time exploring the area's activities, including hot springs. Visit our Hangzhou travel guide
Hangzhou Peace International Convention and Exhibition Center
5 min drive - 4.0 km
Wulin Square
6 min drive - 6.8 km
Hangzhou Tower Shopping Mall
6 min drive - 6.7 km
Hangzhou China Silk Town
7 min drive - 6.8 km
Westlake Culture Plaza
7 min drive - 6.1 km
Getting around
Xintiandi Street Station
14 min walk
East Railway Station (East Square) Station
16 min drive
Hangzhou (HGH-Xiaoshan Intl.)
35 min drive
Restaurants
星巴克(新天地中心店)
17 min walk
朱富贵火锅(中大银泰城店)
3 min drive
星巴克
12 min walk
汉堡王
3 min drive
星巴克
3 min drive
About this property
Novotel Hangzhou Xintiandi
Upscale hotel remodelled in 2025 and located near West Lake
At Novotel Hangzhou Xintiandi, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a 24-hour health club. In addition to a conference centre and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
Express check-in, concierge services and a lift
Room features
All 147 rooms boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as free stocked minibars and separate dining areas.
Extra amenities include:
Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
Rainfall showers, children's dressing gowns and hairdryers
65-inch LCD TVs with cable channels
Separate dining areas, children's slippers and electric kettles
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Return airport shuttle (surcharge) from 6:00 AM to 6:30 AM at scheduled times and on request
Free secured self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 78 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
24-hour health club
Family friendly
Dining table
Laundry facilities
Rollaway/extra bed (surcharge)
Separate in-room dining area
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Conference centre
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
10 accessible parking spaces
Area rugs in public areas
Area rugs in room
Doorbell and phone notification
Hardwood flooring in room
High-pile carpet in room
Lift
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
15 floors
At least 80% of food locally-sourced
Built in 2025
Communal living room
Comprehensive food waste policy
Designated smoking areas (fines apply)
Double-glazed windows
Renovated entire property - June 2025
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Day bed
Down comforter
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Bathroom
Children's robes
Children's slippers
Dressing gowns
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Dining table
Electric kettle
Free bottled water
Free stocked minibar
Separate dining area
More
Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
Laundry detergent
Printer
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 6:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 150.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 78 for adults and from CNY 78 for children
Airport shuttle fee: CNY 500 per vehicle (return, maximum occupancy 3)
Airport shuttle fee per child: CNY 500 (return), (from 10 to 18 years old)
Rollaway bed fee: CNY 150.0 per day
Bed sheets fee: CNY 0 per bed, per stay (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Novotel Hangzhou Xintiandi pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Novotel Hangzhou Xintiandi?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Hangzhou Xintiandi on 16 Mar 2026 start from ₹5,328, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Novotel Hangzhou Xintiandi?
Self-parking is free at this property.
What time is check-in at Novotel Hangzhou Xintiandi?
Check-in start time: 6:00 AM; check-in end time: anytime.
What time is check-out at Novotel Hangzhou Xintiandi?
Checkout is at 2:00 PM.
Does Novotel Hangzhou Xintiandi provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM-6:30 AM on request. A fee of CNY 500 per vehicle applies.
Where is Novotel Hangzhou Xintiandi located?
Located in Xiacheng, this hotel is 2.2 mi (3.6 km) from Hangzhou Peace International Convention and Exhibition Center and within 6 miles (10 km) of West Lake and Westlake Culture Plaza. Zhejiang Museum of Natural History and Zhejiang University Huajiachi Campus are also within 6 miles (10 km). Xintiandi Street Station is 14 minutes by foot and Dongxinyuan Station is 14 minutes.
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Reviews
Novotel Hangzhou Xintiandi Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window