Skip to main content

Four Seasons Hotel Hangzhou at West Lake

Choose dates to view prices

Luxury
5.0 star property
9.8

Exceptional

Tranquil elegance near West Lake

Amidst a serene traditional Chinese garden, this hotel offers beautifully maintained grounds and eye-catching architecture. Delight in a tranquil indoor pool, well-equipped gym, and luxurious rooms, all within walking distance of West Lake and the Botanical Gardens.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ₹58,282
₹67,957 total
includes taxes & fees
24 Jun - 25 Jun

You may also like

Ad

The Silk Lakehouse, Shangri-La Hangzhou

Xihu
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.6 out of 10, Exceptional, 10 reviews
The price is ₹41,283
₹48,136 total
includes taxes & fees
8 Jun - 9 Jun
The Silk Lakehouse, Shangri-La Hangzhou
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Exterior
Grand Hyatt Hangzhou
Hangzhou
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
8.6 out of 10, Excellent, 466 reviews
The price is ₹19,709
₹22,981 total
includes taxes & fees
21 Jun - 22 Jun
Grand Hyatt Hangzhou
Compare similar properties

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee for check-in between 3:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 336 for adults and from CNY 168 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Four Seasons Hotel Hangzhou at West Lake have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hangzhou at West Lake on 24 Jun 2026 start from ₹58,282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Hangzhou at West Lake pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Seasons Hotel Hangzhou at West Lake?

Self-parking is free at this property.

What time is check-in at Four Seasons Hotel Hangzhou at West Lake?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM to 6:00 PM for a fee.

What time is check-out at Four Seasons Hotel Hangzhou at West Lake?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Four Seasons Hotel Hangzhou at West Lake located?

This family-friendly Hangzhou hotel is located in the historical district, within a 15-minute walk of Yui Fei Temple and Quyuan Park. Hangzhou Botanical Garden and Su Di Causeway are also within 1 mi (2 km). Huanglong Sports Center Station is 29 minutes by foot and Huanglong Cave Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 182 out of 203 reviews
Rating 8 - Good. 17 out of 203 reviews
Rating 6 - Okay. 3 out of 203 reviews
Rating 4 - Poor. 0 out of 203 reviews
Rating 2 - Terrible. 1 out of 203 reviews

Reviews

Verified

10/10 Excellent

Woon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aijuan

Liked: Cleanliness, amenities, property conditions & facilities
Great service, beautiful garden, nice food!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well thought out and spacious. Overlooking the beautiful scenery of the garden and waterways. Stayed here for 3 nights with my wife and 3 year old. Feeding the fish was a major highlight. The pool and sauna is exceptional to visit.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

chen

Liked: Staff & service, property conditions & facilities
Best hotel in Hangzhou. Great location for west lake touring
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, idealic location.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, nice location near West Lake, and nice restaurant on site.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Patrick

Beautiful building and grounds. Amazing service.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services and staffing.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

MEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel deserves 5+ star. The staff is extremely nice and friendly, the service is extraordinary, and breakfast buffet is excellent. Last but not least, the traditional Chinese architecture and garden design are unparalleled masterpieces!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hoi Ching

Liked: Cleanliness, amenities, property conditions & facilities
Love this property. It has a very beautiful garden and lake. Very good and attentive service. Room with nice garden view and good amenities. Extensive room service options is a big plus for my family.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Guoqing

Liked: Cleanliness, staff & service, property conditions & facilities
The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

FENG

Liked: Cleanliness, staff & service, property conditions & facilities
We love the service and property
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. I am a regular
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Liheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience from every aspect of our stay! Highly recommended!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yajun

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wing Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and facility The environment is magnificent Very relaxing trip and place to stay
Verified

10/10 Excellent

YILIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Nov 2025
Verified

8/10 Good

KAOHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best four season experience in my life.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Qisheng

Liked: Cleanliness, staff & service, property conditions & facilities
Must stay hotel next time
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Shoja Oddin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in China! We definitely will return.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Li Jih Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner at 金沙廳 was so impressive
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Hao

Liked: Cleanliness, property conditions & facilities
Highly recommended for those who enjoy Chinese traditional garden. Excellent service.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to the lakefront, however, quite crowded during the day.
Stayed 1 night in Mar 2024