Hammamet Trip

The hotel in general is rated 8.5/10 , some improvements needed in rooms accessories, towels/water taps etc. The best to be highlighted is the bar area and the staff working there. They were professional with smile welcoming during my stay in the hotel..

Beautiful. Stunning views. Friendly staff. We loved our room. It was very comfortable and thoughtfully decorated.

The positives: very kind and friendly staff, well maintained gardens, clean bedrooms and tidy environment. Pleasant and well maintained path to the private beach. Good VFM. The negatives: in October none of the bar area is open after 6pm, no food available other than going into the main Carthage Thalasso hotel. It isn’t immediately clear that you can use the Carthage Thalasso facilities, that should be much more easily found. The main indoor pool area is quite tired, with a roof that leaks in the rain. The main negative is the kitchen. It’s sold as self catering apartments but the kitchen is poorly equipped. We were in a suite meant to have a double bed and a sofa bed (which wasn’t a sofa bed- more on that later); so should theoretically sleep 4 and that was how it was described. However, the kitchen equipment consisted of 2 forks, 2 knives, 2 dessert spoons, 2 small cups and saucers, 2 small tumblers, 2 small plates and 2 small dinner plates. There was no cooking utensils. There was one ancient and grubby cooking pot and one frying pan with a very wobbly handle. To be fair the fridge and freezer were new and very clean. The bed situation was odd. As mentioned it was sold as “with sofa bed”- and there was a sofa where the back cushions could be taken off to make a bed. But we had to ask for extra bedding. In the general area: There’s no public transport though there are readily available taxis. The next door Carrefour supermarket is very well stocked and handy.

Breakfast, the cleanliness, and the location.

We booked this hotel because the Food and Beverage Manager assured us they could handle our daughter's nut and sesame allergy. We had all our meals (breakfasts and dinners) in the hotel. I can say after a week, they handled our daughter's allergy with care. In particular, the breakfast manager alerted us to stay away from many foods which I appreciated. The evening chef also took time too cook my daughter's meals separately which we appreciated. My mother is a vegetarian and they were also accommodating to her needs. Everyone here is really nice. The lady who makes tea by the indoor pool, the evening front desk lady (can't recall her name), the breakfast waiters, the dinner waiters, the maids, everyone). Even the guy who cuts lawns took time to show us some rabbits and chickens. Thanks to him too. The grounds are immaculate. Not a crumb in site and everything is top notch. The food was good in the restaurant and especially good at breakfast. Beds are super comfortable. This hotel was an oasis after returning back from our day trips each day. Good job to the entire team and thank you for a perfect stay. The only thing I would change is adding a 2nd bench to the weight room somehow:)