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"Welcome to South Indian hospitality here-thoroughly spoiled by the staff. Loved the food - their specialty local ‘malnad’ cuisine added to memories of our trip. Thank you for a wonderful experience "

"One of my best stays in Chikkamagaluru. Excellent food, quite and comfy, very helpful support staff, one I could remember by name - Naveen, front desk gave good reception and clear answers to queries, breakfast lunch and dinner all served well, location is perfect for going around for site seeing. Overall a must visit resort."

"Maintenance was not up to the mark, Breakfast was only served after 8AM"

"The Serai is in a coffee plantation; it is an oasis of calm in the centre of civilisation. We woke up to the chirping of birds and slept under a canopy of stars, both of which are impossible in the city."

"Excellent facility and very helpful staff.lot of entertainment."

"The staff was very friendly and accommodating. The room and bathroom facilities need improvement in general to make it friendlier for children and older adults. "