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"Very nice"

"It is all good"

"We just loved this last peaceful stay in Hakone. "

"部屋での食事がとても良かったです。"

"Really beautiful hotel. Very professional staff."

"Great in-room onsen"

"The room was cozy, the outdoor Onsen was fantastic. We love the privacy and the Mountain View. The staff was well trained and extremely helpful, especially the food servers. We enjoyed every moment of our two night stay. One issue that can be improved is the lack of a shuttle service for the guests. The Ryokan is on a rather steep slope and dragging our luggage back and forth was a real choir. Difficult to get a taxi from the Ryokan and the shuttle bus was not readily available. The Ryokan should have a van and a driver to ferry people back and forth between the Ryokan and the town. Charge a bit more to cover the cost, we for one, will gladly pay for the convenience! Overall, well done, and thanks. "

"Beautiful traditional Japanese hotel. "

"Very nice employees and hotel. Highly recommended"