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The Palms - Town & Country Club

Photo gallery for The Palms - Town & Country Club

Featured image
Minibar, in-room safe, soundproofing, iron/ironing board
View from Room
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of The Palms - Town & Country Club

The Palms - Town & Country Club

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001

Explore the area

  • Popular LocationKingdom of Dreams3 min drive
  • Popular LocationUnitech Cyber City4 min drive
  • Popular LocationLeisure Valley5 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.)19 min drive

Choose dates to view prices

About this area

Gurugram

The Palms - Town & Country Club is located in Sushant Lok, a neighbourhood in Gurugram, and is near a metro station. Qutub Minar and Jahaz Mahal are local landmarks, and the area's natural beauty can be seen at Damdama Lake and Leisure Valley.

What's nearby

  • Kingdom of Dreams - 3 min drive
  • Gurgaon Central Mall - 3 min drive
  • Unitech Cyber City - 4 min drive
  • Leisure Valley - 5 min drive
  • Sahara Mall - 5 min drive

Restaurants

  • Where to eat
  • Senses – Al fresco dining restaurant. Serves breakfast, lunch, dinner and light fare on selected days.
  • Fusion – Restaurant offering Asian cuisine. Serves dinner daily.
  • Browns - The English Pub – Pub offering international cuisine. Open daily.

Getting around

  • HUDA City Centre Station - 8 min walk
  • New Delhi Bijwasan Station - 15 min drive
  • Indira Gandhi International Airport (DEL) - 19 min drive

About this property

The Palms - Town & Country Club

Luxury Gurugram hotel in Sushant Lok, near Golf Course Road
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and outdoor tennis courts are on-site. All 30 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include balconies and sitting areas.
The Palms - Town & Country Club offers 30 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 42-inch LED televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit. This Gurugram hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Operational Recommendations for Hotels (FHRAI - India)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 2 outdoor tennis courts
  • Fitness centre
  • Outdoor pool
  • Racquetball/squash
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi

Business services

  • Conference space (18357 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathroom (partially open)
  • Hairdryer (on request)
  • Shower/bath combination

Entertainment

  • 42-inch LED TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Renovations and closures

The following facilities are closed on Monday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

We should mention

Pool access available from 7 AM to 9:30 PM

Property is also known as

Palms Town Country Club Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Hotel Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Hotel
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 37 out of 84 reviews
5 - Excellent 44%
Rating 4 - Good. 29 out of 84 reviews
4 - Good 35%
Rating 3 - Okay. 12 out of 84 reviews
3 - Okay 14%
Rating 2 - Poor. 2 out of 84 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 84 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ambience
Stayed 1 night in Aug 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing property, well laid out giving a feel of a resort. Lots of open space and a very relaxing environment.
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with family, Business traveller
It is a nicely laid out property with lots of open spaces a d fardens. Very relaxing considering a busy NCR
Stayed 4 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the staff they are all perfect & very helpful with smile. I do not liked the rooms & bathrooms as they need some maintenance or renovation. Bed was very hard & not comfortable
Stayed 3 nights in Jun 2019